I was recently in Memphis attending a conference and stayed at the Sheraton Memphis Downtown. Nice hotel, decent prices but way understaffed. Got there after 3 pm and room was not ready until after 5. Went to the bar for a bite to eat, one bartender and one server who, although very nice were overwhelmed by customers. Bellmen were somewhat disorganized as they did not have tags to put on luggage that needed to be stored until the room was ready. They used blue masking tape (I will give them an A for being innovative and using what they had at hand.) I think this could very easily be a better than average hotel if they just hired and trained more staff in all areas.
- Official Description (provided by the hotel):
- Enjoy outstanding service in the warm, welcoming atmosphere of the Sheraton Memphis Downtown Hotel. Attached to the Memphis Cook Convention Center and located on the vintage Memphis Main Street Trolley line, we provide easy access to some of downtown’s most notable attractions. Our downtown Memphis hotel is within walking distance of numerous government and corporate offices, as well as the Riverwalk, which offers breathtaking views of the Mississippi River. Nearby are museums, sports venues, Graceland, and Beale Street, the heart of the city’s music and entertainment district.Relax in any of our 600 stylish guest rooms and suites, featuring magnificent city views. Get a great night’s sleep in a plush Sheraton Sweet Sleeper™ Bed. Upgrade to a Club Room to get Sheraton Club Lounge access, which includes complimentary breakfast and evening hors d’oeuvres.Stay in touch with the office in our business center. Or take some time for yourself with a swim in our heated indoor pool or a workout in our Sheraton Fitness center.With more than 12,000 square feet of versatile function space, the Sheraton Memphis Downtown Hotel is perfect for productive business meetings as well as elegant wedding receptions. The hotel is also connected to the Memphis Cook Convention Center, which offers more than 350,000 square feet of venues. ... more less
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- Also Known As:
- Memphis Marriott Downtown Hotel Memphis
- Marriott Memphis