We visited here during the holiday season in 2014. We paid about $115 per night, and the room and service was just okay. Valet parking is required, and is an exorbitant $22 per day, and tipping is obligatory. The whole place is rather old, and the whole decor is quite dated with a few renovated parts. The carpet in the elevator had at one point a strange white crusty substance on it; no idea what it was, but the carpet throughout the hotel was not very clean. The major issues with the room was the lack of headroom in the shower (anyone more than 6 foot tall would easily bump their head) and the awkward placement of the toilet paper roll beside the toilet facing the front; impossible to reach while sitting on the toilet. Also there was no fridge; an amenity that is offered in even the cheapest hotels.
On the third floor, there is an apparently free laundry area, which would be good for those having a longer stay, a gym quite large by hotel standards, and a pool which had "murky" water; it didn't appear that clean. Hotel breakfast is not included, and is very expensive: $14 a head for buffet breakfast, and no waffles or pancakes at the buffet like at many cheaper hotels.
Otherwise, the staff are quite helpful and cheerful, were knowledgeable about the surrounding area, and more than willing to help us during our stay. The only small issue I had with the service was a situation where I saw a woman exiting the hotel, her hands full of luggage and clothing. A staff member simply stood there as she tried to open the door, rather than at least giving some effort to open the door for her. Since it was raining, we asked for an umbrella to borrow at bell services, which the front desk told us to do. The umbrella was free, but part of it was broken. Overall, I had a nice and comfortable stay here, but a few things would have made it even more enjoyable.
- Official Description (provided by the hotel):
- Enjoy outstanding service in the warm, welcoming atmosphere of the Sheraton Memphis Downtown Hotel. Attached to the Memphis Cook Convention Center and located on the vintage Memphis Main Street Trolley line, we provide easy access to some of downtown’s most notable attractions. Our downtown Memphis hotel is within walking distance of numerous government and corporate offices, as well as the Riverwalk, which offers breathtaking views of the Mississippi River. Nearby are museums, sports venues, Graceland, and Beale Street, the heart of the city’s music and entertainment district.Relax in any of our 600 stylish guest rooms and suites, featuring magnificent city views. Get a great night’s sleep in a plush Sheraton Sweet Sleeper™ Bed. Upgrade to a Club Room to get Sheraton Club Lounge access, which includes complimentary breakfast and evening hors d’oeuvres.Stay in touch with the office in our business center. Or take some time for yourself with a swim in our heated indoor pool or a workout in our Sheraton Fitness center.With more than 12,000 square feet of versatile function space, the Sheraton Memphis Downtown Hotel is perfect for productive business meetings as well as elegant wedding receptions. The hotel is also connected to the Memphis Cook Convention Center, which offers more than 350,000 square feet of venues. ... more less
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- Also Known As:
- Memphis Marriott Downtown Hotel Memphis
- Marriott Memphis