Courtyard hotels are always reliably good - and the same. We selected this location as it is located adjacent to the Memphis Airport, and has 24-hour shuttle service. We had an early morning departure flight, plus have always liked the Marriott Courtyard experience.
This Courtyard staff members are friendly and helpful and well-trained, all signs of good management. The lobby area and business center area with boarding-pass-printing is bright, clean and comfortable. The room was very clean, and in excellent order. The bed is comfortable - firm and soft at the same time. The shower was the best ever - none of the water miser problems experienced at some hotels.
What is missing here, however, is the in-lobby self-serve coffee and tea. If you love coffee, and dislike Starbuck's coffee, you have a problem, Unlike every other Courtyard where I've stayed over many years, the self-serve coffee was yanked out. It is possible to get extra packets of one-cup-brew-in-the-room coffee, but that's not convenient if you plan to relax in the fireplaced sitting area or work at the business center. I don't mind paying room + breakfast cost of $25-30 more nightly to stay at a Courtyard vs. pricing at many other brands. But no coffee in the lobby? Courtyard standards are no longer.
Also - the lobby food service is OK, with a limited menu, but no mid-day hours. As we were there over the weekend, this meant that getting a non-Starbucks coffee, or a newspaper, or eating a mid-day meal - required getting into the car and driving some distance. There is literally no alternative for other services in the area. No store, no deli, no newspaper stand, no convenience store.
The hotel is great for the traveler with airport connections.
- Official Description (provided by the hotel):
- Contemporary Residential-style Hotel located 2 miles from Memphis Int'l Airport & 3 miles south of Graceland. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Memphis Airport Hotel Memphis
- Courtyard Memphis Airport
- Memphis Marriott
- Memphis Courtyard