I had a wonderful stay at this hotel. everyone was friendly, the room was great, room service was great, location was great and I enjoyed the view. The room temperature could have been regulated better. I don't like it when one side of the room is a totally different temperature than the other. However, there was a credit card that I used only to book the room directly with the hotel. My credit card company alerted me of fraudulent charges which were online purchases with a delivery address near the hotel. My husband contacted the hotel management to inform them of this issue. They said they would look into it but they did not get back to us. We then contacted a national phone number for the Westin/Starwood. It was only then that they opened a personnel investigation. I believe they have now taken action against the employee. I just don't want this to happen to someone else. I was very lucky that my bank handled this very well. Other than this, it was a great hotel but this is a huge issue.
- Official Description (provided by the hotel):
- This Memphis hotel is located just behind the world-famous Beale Street, home of the blues, and minutes away from the excitement of the city. We offer guests over 200 hotel rooms and 9 meeting rooms. ... more less
- Reservation Options:
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- Also Known As:
- The Westin Memphis Beale Street Hotel Memphis
- Westin Memphis Beale Street
- Memphis Westin