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“Dependable & quiet downtown” 5 of 5 stars
Review of Residence Inn Memphis Downtown

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Residence Inn Memphis Downtown
3.0 of 5 Hotel   |   110 Monroe Ave, Memphis, TN 38103 (Downtown)   |  
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Ranked #7 of 134 Hotels in Memphis
Austin, Texas
Top Contributor
133 reviews 133 reviews
63 hotel reviews
Reviews in 74 cities Reviews in 74 cities
70 helpful votes 70 helpful votes
“Dependable & quiet downtown”
5 of 5 stars Reviewed November 18, 2012

Stayed here 2 nights while exploring Memphis. We wanted somewhere within walking distance of Beale, and this place fits the bill. The check in was easy enough, the bellman helped my wife with the bags to the room while I parked the car in a garage across the street - it's more than half as cheap as valet. Lobby was modern and clean. Room was big enough, with a full kitchen, nice enough bathroom and comfy bed (medium-soft). It was my wife's birthday and they went out of their way to make her feel special with a small gift in the room. The breakfast was good, nothing incredible, but tasty enough and decent variety. "Manager's reception" from Sunday-Wednesday (I think). Check-out was a breeze.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
downtowntravel38103, Director of Sales at Residence Inn Memphis Downtown, responded to this review, November 20, 2012
I hope your wife had fantastic birthday!! We appreciate you staying with us and are very happy to hear you enjoyed our hotel and great resturants and attractions just steps away as well we are happy you had a fun visit on Beale Street!

We hope you and your wife will return again soon.

Happy Thanksgiving!
Tracey Henninger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Houston, Texas
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2012

I cannot give high enough praise of the staff. I have never stayed at a hotel with a better staff and service. Every member of the staff gave 200% to make sure our stay was perfect with no detail overlooked. I am sure if we wanted something that was readily available, a staff member would have been dispatched to obtain that item for us. My entire travel party was amazed at the level of service . The rooms were spacious and comfortable with all the comforts of home. Some minor maintenance, mostly cosmetic, would improve the overall hotel appearance. This, however, should not deter anyone from staying at this hotel. I know I will definitely stay here again and recommend it to my friends. This hotel was chosen because of the location, which is perfect for downtown activities. At the end of the block is the trolley line. Within an easy three-block walk is Beale Street. You can stop by to see the ducks at the nearby Peabody. There are good restaurants nearby. Try McEwens almost next door – we did and we were delighted with restaurant, food and service. The hotel offers reasonably priced and very convenient valet parking ($16 parking + $1.48 parking tax).

Room Tip: I was advised that "loft" rooms have a little more room than the non-loft rooms. The loft...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
downtowntravel38103, Director of Sales at Residence Inn Memphis Downtown, responded to this review, November 15, 2012
We do our best provide each and every guest outstanding guest service and we are very happy to hear you enjoyed your stay and appreciate our staff. I will make sure I share your comments/review with all the associates at our daily huddle. Thank you for recognizing them. We appreciate your business and welcome you back anytime soon! Glad you had a chance to dine at McEwens's on Monroe-definalty a great restaurant!

Happy Thanksgiving to your and your family!
Tracey Henninger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2012

I really couldn't believe how we lucked out in finding this place. We had to pinch ourselves. In no particular order:
- Beautiful art deco building
- The room was an apartment, complete with kitchen, dining table, sofa, etc.
- It was very clean
- Free WiFi
- Breakfast included
- Amazing service
- Huge roof terrace with spectacular views of the city and Mississippi
- Perfect location
- Really cheap for what you get

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
downtowntravel38103, Director of Sales at Residence Inn Memphis Downtown, responded to this review, November 15, 2012
We are so happy you found us too and welcome you back for years to come. Your kind comments regading are stay are very much appreciate and thoughtful.

Thank You again for your business!

Happy Thanksgiving to you and your family!
Tracey Henninger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2012

We came to Memphis on a whim and chose this hotel last minute. Best Decision Ever! Carl, the operations manager is a ridiculously cool guy and gave us great rate, told us where to park for free. The hotel is in an awesome location--walking distance to numerous food, bar, other interesting things. We were only there for a night so we didn't get to see a whole lot. The staff was beyond helpful. We were thoroughly impressed with the quality of our suite and greatly enjoyed the rooftop hot tub! If I ever come back to Memphis, I will definitely want to stay here again. Ask for Carl!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
downtowntravel38103, Director of Sales at Residence Inn Memphis Downtown, responded to this review, November 5, 2012
I am happy to hear that Carl treated you with such outstanding guest service and that you really enjoyed our hotel and the rooftop views and the hot tub. We are very lucky to have Carl as our Operations Manager and appreciate you taking the time to write such a nice review of your stay.

We hope to see you soon!
Best Regards
Tracey Henninger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Ontario
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 30, 2012

There were many hotels to choose from in Memphis and I choose this one based on the reviews and good value. We were not disappointed. We spent 2 nights there before going to Clarksdale, MS and then another night before flying home. The rooms were clean, spacious, and the staff awesome. Breakfast had a great selection of hot and cold items along with healthy choices. Tuesday night was the managers social. We thought this would be snacks but it was an excellent taco dinner with good wine and beer. We had no need to go for dinner after this very tasty meal.

Also loved the roof top patio. Great view of the river and city.

Special call out to Olga at the front desk for making us feel so welcome.

Would definitely recommend this hotel and would stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
downtowntravel38103, Director of Sales at Residence Inn Memphis Downtown, responded to this review, November 5, 2012
We are happy to hear you enjoyed your stay at the Residence Inn and the amenities we offer our guests. I will make sure Olga gets recognized for her outstanding service. We hope to have you back again soon.

Many Thanks
Tracey Henninger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palo Alto CA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2012

We stayed here for two nights, and were completely satisfied with all aspects of the Memphis Residence Inn. The location was ideal, with great restaurants nearby, easy trolley access, and a short walk to attractions that included Beale Street and the Peabody ducks. The hotel staff was knowledgeable and accommodating. Breakfast was good and plentiful, and the evening manager's reception included free food and beverages, a nice touch. The room was fine, and the Paul Mitchell bath products were much appreciated. Though I'm not sure there will be another trip to Memphis in our future, if there were I'd definitely stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
downtowntravel38103, Director of Sales at Residence Inn Memphis Downtown, responded to this review, November 5, 2012
We thank you for taking the time to write about your stay! We are happy to hear you enjoyed yoru visit to Memphis. I hope your plans change and you can come back again soon.

Best Regards
Tracey Henninger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 18, 2012 via mobile

Although this hotel is a little tried lookIng and could benefit from a serious updating, the rooms and public areas are clean and maintained. The staff - everyone - were incredibly nice and very helpful. They all seem to care that your stay is pleasant. We had a problem with our toilet and the response was immediate. Great Southern hospitality. We spent three nights here and the location was perfect. Close to Beale Street. Right on the trolley. Very good restaurants close by. Breakfast was fine. Offered hot and cold options and they never ran out if food. Comfortale eating area. We stayed in a queen studio which was very spacious. The suite layout. was great. We had a view of the river which was nice.
Would stay here again.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
downtowntravel38103, Director of Sales at Residence Inn Memphis Downtown, responded to this review, November 5, 2012
We are so happy that you enjoyed your stay and will come back and see us again! Thank You for taking the time to write such a nice reivew of your recent stay.

If I can ever be of any assitance, please contact me!
Tracey Henninger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Memphis Downtown

Address: 110 Monroe Ave, Memphis, TN 38103
Location: United States > Tennessee > Memphis > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Memphis
#6 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Memphis Downtown 3*
Number of rooms: 90
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Also Known As:
Residence Inn Memphis Downtown Hotel Memphis
Memphis Residence Inn

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