We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Will not stay at this hotel again!” 1 of 5 stars
Review of Homewood Suites Memphis - Hacks Cross

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Homewood Suites Memphis - Hacks Cross to your Saves list
Homewood Suites Memphis - Hacks Cross
3.0 of 5 Hotel   |   3583 Hacks Cross Rd, Memphis, TN 38125   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Ranked #27 of 134 Hotels in Memphis
HOUSTON, TX
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
70 helpful votes 70 helpful votes
“Will not stay at this hotel again!”
1 of 5 stars Reviewed March 18, 2005

This is a beautiful hotel in a nice location. We stayed there twice and each time had terrible problems. The first time, they did not have the room that we had reserved and gave us another one. That one had two noisy, broken air conditioners. Athletic teams were running wild through the hotel and it was a terrible experience. We were supposed to stay there again on our way back and the manager assured us that things would be different. We tried again on our way back home. When we went to check in, our room was not ready. We arrived at 5:00 P.M. and we were asked to leave and come back in about 45 minutes. When we came back our room was still not ready. We did not get into our room until after 7:00 P.M. We finally got in our room, unpacked and were ready for some rest. We then discoved that the air-conditioner did not sufficiently cool our room and spent the night in a Hot room. The staff was unconcerned about any of our problems and we were treated rudely. Our stay was over a year ago, so maybe they have solved some of their problems by now. We will never try this hotel again!!

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

169 reviews from our community

Traveler rating
    81
    44
    22
    14
    8
See reviews for
55
15
8
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
A TripAdvisor Member
5 of 5 stars Reviewed November 10, 2003

The hotel seems brand new and in a relatively safe and nice suburban area of Memphis. A fair amount of restaurants and retail is closeby.
The room I stayed in was impeccable with very tasteful decor. For example, the kitchenette and bathroom counter had granite or marble countertops. The kitchen area had real ceramic tile flooring with the rest of the room nicely carpeted. Added to this is the complimentary hot breakfast and the complimentary happy hour (draught beer, wine and very good appetizers) Monday to Thursdays. I would highly recommend this hotel if you are staying in Memphis even for only a few days.

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Homewood Suites Memphis - Hacks Cross? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites Memphis - Hacks Cross

Address: 3583 Hacks Cross Rd, Memphis, TN 38125
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Memphis - Hacks Cross 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Booking.com, Hilton Hotels, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Homewood Suites Memphis - Hacks Cross reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites Memphis - Hacks Cross Hotel Memphis
Homewood Suites Hacks Cross
Homewood Memphis
Memphis Homewood Suites

Owners: What's your side of the story?

If you own or manage Homewood Suites Memphis - Hacks Cross, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.