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“Pleasantly surprised” 5 of 5 stars
Review of Holiday Inn Univ of Memphis

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Holiday Inn Univ of Memphis
3.0 of 5 Hotel   |   3700 Central Avenue, Memphis, TN 38111   |  
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Ranked #11 of 134 Hotels in Memphis
Hot Springs, Arkansas
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Pleasantly surprised”
5 of 5 stars Reviewed November 11, 2013

This is no ordinary Holiday Inn. It's part of the University's Hospitality program. I was traveling alone and so appreciated the fact the young man at the front desk didn't announce my room number. He was very discrete in directing me to my room. The room was perfectly appointed for business travel. The real surprise came with the excellent cuisine offered in the restaurant I had the seafood gumbo and it was as good as you would find in New Orleans. The prices in the restaurant were reasonable but the room rate seemed a bit high compared to other hotels in Memphis. That being said, if I have business at the University again, I won't hesitate to stay here.

Stayed November 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review, November 13, 2013
Thank you for the great review! We are delighted you enjoyed the delicious gumbo! I will definately pass this along to the chef. We love the fact that you were "pleasantly surprised" and that you found the hotel to feel safe. We look forward to having you stay with us again when you are in Memphis.
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103 reviews from our community

Traveler rating
    48
    41
    10
    1
    3
See reviews for
35
12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Harpers Ferry, West Virginia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 10, 2013

The hotel is on the edge of campus, in a quiet, mostly residential neighborhood. My husband and I spent a very pleasant evening here for a visit to our daughter, who lives nearby. We would recommend the restaurant highly---good food, fresh salad bar, and wonderfully courteous service. Our suite was exactly as pictured---very comfortable, providing the perfect place for our family evening afterward. Very attractive as a place to hold a conference center, and friendly staff all around. Interesting museum on the second level---story of the "founding father" of the Holiday Inn.

Room Tip: We appreciated being just steps away from the restaurant, on the first level.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review, November 12, 2013
It is great to hear that you enjoyed our hotel, food and the service provided by the staff. We hope to see you again in the near future!
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Superior, WI
Top Contributor
133 reviews 133 reviews
19 hotel reviews
Reviews in 49 cities Reviews in 49 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 10, 2013

Stayed here one night for an event on U Memphis campus. The hotel lobby area and my room were both in excellent condition. The room was actually a suite (but at a rather sweet price for a suite) and would have been great for an extended stay.

I also interacted with the front desk staff a few times and always found them to be friendly and helpful. Didn't have any food here, so can only comment on what you see above. I would definitely stay again./

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review, November 12, 2013
Thank you for the kind remarks. We are glad you enjoyed the suite and the Front Desk staff. Maybe next time you will get a chance to enjoy the good food! We look forward to having you stay with us again!
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Oberlin, LA
Top Contributor
69 reviews 69 reviews
21 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 1, 2013

Stayed here for a conference at University of Memphis on October 23-25. This motel is across the street from the university and our meeting facility. Excellent location for out meeting. It has a nice suite setup with refrigerator and microwave. The rooms were large and clean. The front desk staff were mostly university students working on a hospitality degree from the university. They were friendly and helpful. Would stay again.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review, November 4, 2013
Thank you so much for the great review! We are pleased that you enjoyed your stay with us. We hope to see you again in the future.
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Arkansas
Top Contributor
59 reviews 59 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 25, 2013

This is a good Holiday Inn, right across the street from the north side of the beautiful University of Memphis campus on Central Avenue. I had a double queen suite with microwave and fridge. Prepaid rate was $127. Room is comfortable, though bed could have been a bit softer. Pretty clean, though found some foreign hair in bathroom. Not enough electrical outlets - would have been nice to have had a USB plug for the business traveler. Staff is friendly. Areas appears safe. About 10 minutes from Central BBQ.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review, November 4, 2013
Thank you for your review and feedback. We listen to each guest response closely in an effort to continually improve our services. We truely appreciate you staying with us and hope you will choose us again when you are in Memphis.
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Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 18, 2013

Needed a place to stay while attending meetings at the University. This hotel was recommended by the school and it is amazing. It is a part of the hospitality and resort management programming they have and you can really see the care and attention put into this facility. The room was great and had a separate sitting area with two double beds. Very clean, comfortable bed, and overall really nice. I would stay again.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review, September 19, 2013
We are delighted that your stay was more than you expected. It makes us very happy to read reviews like yours. It lets us know we are doing something right! Thank you for taking time to leave your comments.It is our ultimate goal for our guest to leave with the same impression that you did. We look forward to having you stay with us again when you are back in Memphis!
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Tennessee
Senior Contributor
34 reviews 34 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 13, 2013

Normally I try to steer clear of Holiday Inns because of many past bad experiences. However, I was on a University of Memphis campus tour with my high school senior this week. There are only two universities in Tennessee with his desired major. After reading the reviews on the hotel website and looking at the location, I decided to book it for our one night stay. I am so glad that I did. We had a two room suite that was really clean, nice and comfortable. The suite had two TV's which is good when you are traveling with a teenager.The location for the university can not be better. The campus is right across the street. We could see the buildings that we were visiting from the hotel. He has decided to attend The University of Memphis. We will most definitely stay at this hotal when we are visiting him next year.

Room Tip: Our room was very quiet. I do not think that the location of a room is important. The elevators ar...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie C, General Manager at Holiday Inn Univ of Memphis, responded to this review, September 16, 2013
We appreciate you staying with us and are glad you enjoyed your stay. We are delighted that you enjoyed the suite. All of our rooms at the hotel are suites. We hope you will choose to stay with us again when you are back in town. We look forward to seeing you again!
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Additional Information about Holiday Inn Univ of Memphis

Address: 3700 Central Avenue, Memphis, TN 38111
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Memphis
#14 Business Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Univ of Memphis 3*
Number of rooms: 82
Official Description (provided by the hotel):
The Holiday Inn Hotel University of Memphis is an all-suite hotel centrally located in the heart of Memphis and easily accessible to downtown, the airport, and shopping. This hotel is a five-time TorchBearer Winner and features a beautifully decorated atrium, Medallion Restaurant, Central Grill, Medallion Lounge, fitness center, specialty gift shop and 14,000 square feet of meeting space! Adjacent to the University of Memphis Fogelman Executive Conference Center with another 17,000 square feet of meeting space. Due to the high quality of our bedding and furniture, pets are not allowed. ... more   less 
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Also Known As:
Holiday Inn Univ Memphis
Holiday Inn Memphis
Memphis Holiday Inn

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