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“very good stay” 4 of 5 stars
Review of La Quinta Inn & Suites Memphis East-Sycamore View

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La Quinta Inn & Suites Memphis East-Sycamore View
2.5 of 5 Hotel   |   6069 Macon Cove, Memphis, TN 38134-7600   |  
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Ranked #9 of 134 Hotels in Memphis
Certificate of Excellence 2014
Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
“very good stay”
4 of 5 stars Reviewed June 19, 2012

good hotel, very friendly and helpful front desk staff. The room was cleaned and well maintained. The noise level was minimum, the room TV was great! Hotel had a nice pool and breakfast area - great coffee!!!! Overall very good stay, would definitely come back, especially since the hotel is so close to the major highways. Raj and Neal very helpful with directions and travel advice.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lq0820gm, General Manager at La Quinta Inn & Suites Memphis East-Sycamore View, responded to this review, June 21, 2012
Thank You for your Review. We will do out best to continue serve you in the future.


Thank You.,
MGMT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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450 reviews from our community

Traveler rating
    255
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    12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Albuquerque, New Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2012

Best hotel we stayed at on our 2 week trip. Very impressiive! Very clean and the staff was most helpful. My wife especially appreciated the attention to detail in upkeep evident all around the establishment. Roses and landscaping were beautiful!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lq0820gm, General Manager at La Quinta Inn & Suites Memphis East-Sycamore View, responded to this review, June 19, 2012
We really appreciated your compliment on here. we thank you for staying at La Quinta Inn & Suites, Memphis, TN and hopefully we get to continue serve you in the future.

Thank You,
MGMT
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2012

We spent a couple nights at this hotel last weekend. It was very clean. The staff was friendly and attentive. My kids especially enjoyed the indoor pool, and the breakfast buffet. We'll definitely be back at this hotel on our next trip to Memphis!!!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lq0820gm, General Manager at La Quinta Inn & Suites Memphis East-Sycamore View, responded to this review, June 18, 2012
Thank you for choosing La Quinta Inn & Suites for your recent stay. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. it was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at La Quinta inn & Suites.

Thank You,
MGMT
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gothenburg, Sweden
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 8, 2012

We stayed here for 4 nights with our toddler. No big complaints. Got a crib (took it up ourselves) when we checked in. Decent breakfast (the lady working there - Carmen - was very nice), although a bit crowded in the small breakfast area, and a small, but nice indoor pool. The room had microwave and a fridge. The wifi was a bit slow at times...
Takes about 10-15 minutes by car to go downtown.

Got what we expected for the price, would recommend it!

Stayed June 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lq0820gm, General Manager at La Quinta Inn & Suites Memphis East-Sycamore View, responded to this review, June 14, 2012
Thank you so much for your feedback.

Thank You,
MGMT
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
80 reviews 80 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed June 3, 2012

I would have rated this place worse, but that we got a good response from the manager when we submitted a complaint to the La Quinta Inn website. We stayed here during a road trip. We checked in a bit late, and so we were greeted by the night desk staff. We were traveling with our cat, so we mentioned this to the clerk. We were put into room 239. It was extremely stinky; apparently it was the "pet" room, but it didn't seem to get the appropriate amount of attention to cleanliness and odor in between guests. We complained to the desk clerk. He didn't seem to care very much, but he did quickly change us to another room. The next room was stale and musty, but compared to 239 it was a great improvement, and considering the hour we just accepted it. The breakfast next morning was organized about the same as at other chains like Baymont Inns or Comfort Inns, but all of the items seemed a bit stale or run down. We didn't have time to make a big deal out of it when we checked out. After we were back on our way, we did write to the La Quinta Inn company, and were put in touch with the property manager. He was responsive, so I'm giving this place "poor" instead of "terrible."

Room Tip: Do not get put into room 239, but in general let the desk clerk know if the one you've gotten is...
See more room tips
  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lq0820gm, General Manager at La Quinta Inn & Suites Memphis East-Sycamore View, responded to this review, June 4, 2012
Please accept our sincere apologies for the inconvenience you may have experienced in respect to the issues. At La Quinta inn & Suites, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your or our own expectations. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by our staff. We deeply value your relationship with La Quinta inn & Suites and are committed to providing you with the highest level of service simply because our customers deserve the very best.

Here for you

Thank You,
MGMT
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MA
Top Contributor
209 reviews 209 reviews
43 hotel reviews
Reviews in 123 cities Reviews in 123 cities
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed May 16, 2012

Here is my dilemma: I liked this La Quinta. It was clean and a decent price. The thing I didn't appreciate was the little corners they cut, which DID make a difference in our stay: only one ice machine, powdered creamer at breakfast, having the iron bolted onto the ironing board. Then they had a "nice" note basically stating if you take our towels, you'll get charged for it. I like the way they stated it, but along with the bolted iron, it gave me the impression that we were in an hotel where patrons steal towels, irons and whatever else they can get their hands on! It just made me feel not like a welcomed guest.

Stayed May 2012, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about La Quinta Inn & Suites Memphis East-Sycamore View

Address: 6069 Macon Cove, Memphis, TN 38134-7600
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#9 Romantic Hotel in Memphis
#10 Family Hotel in Memphis
#11 Business Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn & Suites Memphis East-Sycamore View 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Renovated La Quinta Inn & Suites Memphis East I-40 Sycamore View is conveniently located on Interstate 40E at Exit 12. Discover casual luxury, friendly service, affordable rooms, and the perfect location for a productive business trip or a relaxing family vacation in the vibrant city of Memphis. Relax and enjoy our recent lobby renovation or use our new community table to get some work done. We can help no matter what brings you to Memphis. Pets are Welcome (Maximum 2 per room under 50 lbs) Pets Stay Free (Restrictions May Apply) When you travel on business, the La Quinta Inns & Suites Memphis East I-40 Sycamore View provides conveniences like complimentary ultra-high-speed wired and wireless Internet access, large work desks, ergonomic chairs and access to a business center with fax and copy services. Looking for a space to meet? We have a private meeting room that can comfortably accommodate up to 24 people. We have all you need for a pleasant stay including upscale rooms with pillow top mattresses, high quality linens and brand new fluffy pillows. You'll find a recently upgraded LCD/HD 42 inch flat screen TV with over 100 HD channels in each spacious room along with a microwave, refrigerator, coffee maker, hairdryer, and iron with full-size ironing board. This well-equipped hotel offers free Wi-Fi Internet access, Free Bright Side Breakfast, a fitness center, and the Bright Side Market for any last minute needs. ... more   less 
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Also Known As:
La Quinta Inn And Suites Memphis/Sycamore View Hotel Memphis
La Quinta Memphis
Memphis La Quinta
La Quinta Hotel Memphis

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