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“Good location with free wifi and breakfast” 4 of 5 stars
Review of SpringHill Suites Memphis Downtown

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SpringHill Suites Memphis Downtown
3.0 of 5 Hotel   |   85 West Court Avenue, Memphis, TN 38103   |  
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Free Breakfast
Ranked #24 of 134 Hotels in Memphis
Seattle, Washington
Top Contributor
78 reviews 78 reviews
58 hotel reviews
Reviews in 54 cities Reviews in 54 cities
50 helpful votes 50 helpful votes
“Good location with free wifi and breakfast”
4 of 5 stars Reviewed September 15, 2013

This is not a fancy new property, but for a downtown location only 5 minutes walk from Beale Street, I would have no hesitation staying here again on future visits. Our room was quite comfortable with an extra sitting area. But the "kitchen" area is really not stocked for real cooking and lighting is too dim for reading at the workstation. The room's configuration for the bathroom and vanity area is somewhat awkward and cramped. Parking is another 5 minutes walk away, but they do offer valet for the same price. Breakfast was good and wifi worked beautifully. So, if you are looking for a reasonably priced decent stay downtown, SpringHill Suites should be a good choice.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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508 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
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English first
Carbondale, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 14, 2013

Very nice mini suite in great location. Room wasn't huge, but was adequate. Bathroom a bit small. Bed was a little firm but room was overall comfy & included a couch, fridge, microwave, etc.

Breakfast was pretty good & fresh with plenty of options - some hot foods as we as expanded continental breakfast.

Staff was very friendly.

Would stay again!

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 12, 2013

This was an excellent hotel experience! The hotel is in a great location...you can walk right out the back door of the hotel and be on Main street (where the trolley track lies) and walk to Beale Street within 10 minutes. The hotel is decorated in a cool and modern way and the rooms are good sized and clean. We had four girls in each room and had plenty of space. The complimentary hot breakfast was also good...biscuits and gravy, waffles, eggs, etc. and housekeeping was quick to respond to any requests. Note: The pool is a bit small and gets shaded pretty quickly due to the tall buildings near the hotel.

Would definitely recommend this to anyone traveling to Memphis who wants good proximity to Beale.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review, September 16, 2013
Dear Guest,

Thank you for your comments concerning your recent stay at SpringHill Suites, Downtown Memphis. I am so glad to hear that you enjoyed the hotel and all the amenities we have to offer our guests. Your feedback is very important and I will certainly share it with my staff!

Sincerely,

Susan Covington
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morrisville, North Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 9, 2013

This hotel is in a good location right in downtown on the trolley line, and is about a 5-10 minute walk from Beale Street. I stayed 3 nights there, and they put us in a room in the historic Kress building. That was nice because we had huge windows. The rooms were big and clean, the staff members were very nice. The price was about $50 lower than anything comparable in the area. Breakfast was good for a free breakfast - they have some hot stuff and a waffle iron, but it is not as good as what you would get in a restaurant. I would stay here again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review, September 10, 2013
Dear Guest,

Thank you for your recent comments concerning your stay with us at SpringHill Suites, Downtown Memphis. I am so glad to hear that you enjoyed your stay at our hotel and the location too. Your feedback is very important and I will certainly share it with my staff.

I look forward to you staying with us gain soon!

Sincerely,

Susan Covington
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 4, 2013

Stayed here for 1 night (still here). The hotel was very easy to find coming from Arkansas. A warm friendly welcome with $15 valet parking. Whist searching for hotels this offered a good price compared to similar.

A tram stop right outside for a dollar ride into town, although walking isn't too much either to the attraction of Beale street.

I would highly recommend this hotel. Well decorated rooms and quiet air con.

Beale street however was a let down (may be due to midweek). We were here 10 years ago and things like the Elvis diner and others have closed due to economy.

Any way a very nice hotel.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review, September 10, 2013
Dear Guest,

Thank you for your comments concerning your recent stay with us at SpringHill Suites, Downtown Memphis. I am so glad to hear that you enjoyed your stay with us and look forward to your return sometime in the near future!

Sincerely,

Susan Covington
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 4, 2013

Used Marriott Rewards for this stay. Nice quiet accommodations near restaurants and attractions. Main Street has some nice restaurants and vintage street cars. This hotel is newly built addition to a historic building. Nice pool and hot tub outside. Fitness room on site. Room was clean, modern and had efficiency amenities - fridge, microwave, etc.

Pleasant stay and good complementary breakfast. Toilet had an issue the morning we were to leave, but was comped reward points for the inconvenience.

Would recommend this for a moderately priced upscale stay.

Room Tip: If you are a light sleeper, don't face Main Street. Street cars run late.
See more room tips
  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review, September 10, 2013
Dear Guest,

Thank you for your comments concerning your recent stay at SpringHill Suites, Downtown Memphis. I am glad to hear you enjoyed your stay with us but I am sorry to hear you experienced some problems with your toilet. Thank you for your patience in this matter.

I do hope you wll stay with us again the next time you travel to Memphis. If I can ever be of service in the future, please contact me directly.

Sincerely,

Susan Covington
General Manager
SpringHill Suites, Downtown Memphis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
Top Contributor
57 reviews 57 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 4, 2013

This is a fantastic, safe location in Downtown Memphis. The trolley runs right in front of the hotel and can take you to all ends of downtown. The common areas were very stylish. The rooms were great, the bathroom wasn't scary dirty, but I still like to see them generally cleaner. I'm a local who stayed here for a downtown date night, but I would recommend to any friends or family that were visiting.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review, September 10, 2013
Dear Guest,

Thank you for your comments concerning your recent stay with us at SpringHill Suites, Downtown Memphis. I am glad to hear that you enjoyed your stay and the location of the hotel. Your feedback is very important to me and I will certainly share your comments with my staff.

Thank you for choosing our hotel and we look forward to your return!

Sincerely,

Susan Covington
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Memphis Downtown

Address: 85 West Court Avenue, Memphis, TN 38103
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Memphis
#16 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Memphis Downtown 3*
Official Description (provided by the hotel):
Spacious, all-suite hotel located 10 mi from Graceland; minutes from area restaurants and businesses. ... more   less 
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Also Known As:
Springhill Suites Memphis Downtown Hotel Memphis
Memphis Springhill Suites

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