We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location” 4 of 5 stars
Review of SpringHill Suites Memphis Downtown

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added SpringHill Suites Memphis Downtown to your Saves list
SpringHill Suites Memphis Downtown
3.0 of 5 Hotel   |   85 West Court Avenue, Memphis, TN 38103   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #18 of 134 Hotels in Memphis
Certificate of Excellence 2014
Arlington, Tx
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great Location”
4 of 5 stars Reviewed April 12, 2013

This hotel is in a good location with a close proximity to downtown Beale Street. It has a trolley stop right outside the back door and for $1 it takes you to Beale Street or you can walk the 5 blocks there. The breakfast was adequate and the staff was friendly and helpful.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review, April 23, 2013
Dear Guest,

Thank you for your comments concerning your recent stay with us at SpringHill Suites, Downtown Memphis. You are a valued customer and your feedback is very important to us. Please feel free to contact me directly if I can ever be of service.

Sinserely,

Susan Covington
General Manager
scovington@summitmgmtcorp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

567 reviews from our community

Traveler rating
    209
    229
    82
    35
    12
See reviews for
183
146
15
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Saint Louis, Missouri
Top Contributor
109 reviews 109 reviews
28 hotel reviews
Reviews in 43 cities Reviews in 43 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed April 8, 2013

The hotel is a nice value, in a convenient downtown location. The room and furnishings are clean and comfortable. The complimentary breakfast is fairly standard (eggs, sausage, biscuits, muffins, waffles, etc.), but very tasty. The only drawback is that the room can be a bit noisy for a light sleeper. The walls are not very soundproof. I was on the 5th floor and could hear people talking in the parking lot. I tried turning on the a/c to block out the noise, but found the individual room unit to be a bit noisy. Overall, the hotel is a decent place to stay if you are looking in the 3-star price range.

Stayed April 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review, April 13, 2013
Dear Guest,

Thank you for your comments concerning your recent stay at SpringHill Suites, Downtown Memphis. I apologize that you experienced some issues with noise during your stay. You are a valued guest and your feedback is very important to us. I will pass your comments along to my staff and corporate office.

Sincerely,

Susan Covington
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 8, 2013

We spent a spring break here to listen to the blues and sample the Memphis ribs. The room was comfortable and the service was great. The location is near all of the downtown activities. Only a few blocks from Beale Street where all of the blues clubs are located. There is a trolley stop right outside the entrance. You can reach most of the downtown activities using the trolley. The accommodations at the hotel were excellent. The only downside is the $15 per day parking fee. We were not advised of this charge and were surprised when we checked out. We felt they should have let us know this up front.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review, April 13, 2013
Dear Guest,

Thank you so much for your comments concerning your recent stay at SpringHill Suites, Memphis. Your feedback is very important to us and I will certainly share your comments with my staff. I hope you will consider staying with us again. If I can ever be of service in the future, please feel free to contact me directly,

Sincerely,

Susan Covington
General Manager
scovington@summit mgmtcorp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 3, 2013

The Spring Hill Suites in Memphis is in a decent and safe Downtown location. The Main Street and Riverfront Loop trolleys stop right in front of the hotel on Main St. and you can easily walk to Beale Street. The rooms are very good if you are travelling with kids as they have a room divider, two televisions, and a small wet pantry. The lobby is clean and modern, and the free hot breakfast is extensive and actually very good. Room was overall very nice and clean. The beds were very comofortable. For a room this size I found the pricing to be very fair.
My only issues are as follows:
The valet takes a while to get your car as the parking garage is a few blocks away. Might be better to self park if the weather is nice.
I found the front desk indifferent. One guy was texting on his phone while I was talking to him.
I don't mind, but you can hear the trolleys if your room faces Main St. They run until 11:30pm.
Overall this a a very good hotel for the money and a good choice with children.

Room Tip: For a quieter room you might want to request the front of the hotel and not Main St.
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review, April 4, 2013
Dear Guest,

Thank you for your nice comments concerning your recent stay with us at SpringHill Suites, Downtown Memphis. You are a valued guest and your feedback is very important to us.
I will share your comments with the staff. If I can ever be of service in the future, please feel free to contact me directly.

Sincerely,

Susan Covington
General Manager
scovington@summitmgmtcorp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed April 3, 2013

The welcome to this hotel was superb! In fact, all employees encountered were way above average in friendliness and kindness. The hotel is directly on the trolley line with stops both directions close by -- a definite plus in Memphis! Our room was nice -- a regular Spring Hills room. The bed, comfortable. The weather outside was cold! Our room was cold. We could NOT use the in-room heater. It was so filled with foul smelling dust that permeated the room that running it was out of the question. There were no extra blankets without calling to request one. With clean, well conditioned heat, I would give this hotel a far better rating. If you go, check the room heater immediately on accepting the room -- and wear your flannel jammies.

Room Tip: Be sure to check the heater/air conditioner upon entering the room!
See more room tips
  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review, April 4, 2013
Dear Guest,

Thank you for your comments concerning your recent stay with us at SpringHill Suites, Downtown Memphis. I am sorry that you had issues with the heating in your suite. I will definitely follow-up with our maintenance department to insure this problem is resolved.

You are a valued guest, and your feedback is very important. Please feel free to contact me directly if you would like to discuss your stay in more detail.

Sincerely,

Susan Covington
s.covington@summitmgmtcorp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2013

The location and decor of this hotel is phenomenal! All of the staff were super-friendly...Ms. Kimberly (sp?) in housekeeping was amazing, and, Mr. Kevin at the front desk was a real treat...he made our stay above and beyond my expectations. When I go back to Mephis, I will be sure to stay here again...hopefully Ms. Kimberly and Mr. Kevin will still be there! :)

Room Tip: Keep in mind that the rooms facing the park/the trolley stop might be a little loud for some people...
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review, April 4, 2013
Dear Guest,

Thank you for your comments concerning your recent stay with us at SpringHill Suites, Downtown Memphis. I am so glad to hear that you had a good time and that you enjoyed staying with us. Your feedback is very important to us and I will definitely share your comments with the staff. Please feel free to contact me directly if I can ever be of service in the future.

Sincerely,

Susan Covington
General Manager
scovington@summitmgmtcorp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobile, Alabama
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2013

I recently stayed at this hotel March 14-17. I was in town with lots of other professional young ladies attending a regional meeting for our sorority. While this hotel was of many downtown hotels utilized by our group, I stayed at the Springhill Suites and had a very positive experience. I thought they did an excellent job handling the various requests that they received during our stay. The staff was courteous, friendly and helpful. Also, the hot breakfast was very tasty. I think this hotel is an excellent value and would not hesitate to recommend it to others.

Room Tip: The balcony rooms are really neat- -they overlook the park.
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCovington, General Manager at SpringHill Suites Memphis Downtown, responded to this review, March 26, 2013
Dear Guest,

Thank you so much for the nice comments you made concerning your recent stay with us at SpringHill Suites, Downtown Memphis. I will share your comments with the staff and I know they will be glad to know that you enjoyed your stay!

Please feel free to contact me if I can ever be of service in the future.

Sincerely,

Susan Covington
General Manager
scovington@summitmgmtcorp.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to SpringHill Suites Memphis Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Memphis Downtown

Address: 85 West Court Avenue, Memphis, TN 38103
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Memphis
#16 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Memphis Downtown 3*
Number of rooms: 102
Official Description (provided by the hotel):
Spacious, all-suite hotel located 10 mi from Graceland; minutes from area restaurants and businesses. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Priceline, Orbitz, Hotels.com, Marriott and Odigeo so you can book your SpringHill Suites Memphis Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Memphis Downtown Hotel Memphis
Memphis Springhill Suites

Owners: What's your side of the story?

If you own or manage SpringHill Suites Memphis Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.