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“Great Spring stay at the Suites” 5 of 5 stars
Review of SpringHill Suites Memphis Downtown

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SpringHill Suites Memphis Downtown
3.0 of 5 Hotel   |   85 West Court Avenue, Memphis, TN 38103   |  
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Ranked #18 of 134 Hotels in Memphis
Perth
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Great Spring stay at the Suites”
5 of 5 stars Reviewed April 24, 2012

We recently stayed 3 nights at the Springhill Suites in downtown Memphis.
The check in was very efficient and swift, though we did email them to advise that we would arrive very late in the evening. Our room was large and very comfortable and quiet. We could use our keycard to enter a sitting area of the hotel from the street without going through the main lobby and from there take the lift right to our room as the lift was just near our room door but we never heard any noise.

What a great location with the trolleycar running by and within easy walking distance of Beale St.
It was quite safe to walk around and it also there was a lovely park across the road where cute little squirrels could be seen during the day. I believe this was a wifi hotspot but didn't try it out.

The breakfast was more than adequate and the only downside for me was that they use all plastic plates & cutlery but lots of other hotels seem to be doing the same thing. If that does not worry you then it's a great place to stay and very good value for money.

Room Tip: If noise is a worry then ask for room at the back as you may hear the trolley going by 'til quit...
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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524 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
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Missouri City, TX
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 23, 2012

We recently spent 2 nights in the historic Kress Building wing of the Springhill Suites Hotel on Court Square in downtown Memphis. The suite we had was very large and nicely furnished. As others have said, it is located on the trolley line so it's convenient. Breakfast was good with plenty of choices including eggs, canadian bacon, sausage, waffles, and the usual cereals, fruit, juices and breads/pastries.

We really enjoyed our stay and wouldn't hesitate to stay here again in the future.

Room Tip: We enjoyed being in the historic Kress Building wing of this hotel and appreciated that they had pre...
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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East Northport, New York
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 23, 2012

We checked in to a suite on the 2nd floor. All was well till' 5am. The dumpster truck woke my wife up. Then the tour 3 deisel buses pulled in, just under our window, and then I woke up. Waking up at the crack of dawn on a Saturday after a night on Beale Street when on vacation sucks! The front desk manager was great. He gave me another room and a full credit for the first night! The hotel is very clean, the free breakfast is great, and the location is perfect. The pool and jaccuzi are outdoors.

Room Tip: The handicap rooms have a very large bathroom and one big room, instead of a separate bedroom and si...
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
77 reviews 77 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 12, 2012

The larger 'suite' rooms work great when traveling with family. The hotel's location is perfect for visiting downtown area --- right on the trolley line, so convenient to everywhere. I liked that it was a little removed from all the noise on Beale Street, but the trolley made it simple, quick, and easy to get to Beale area when you wanted. Our family liked the little park directly outside hotel doors, plus just about a block away from the larger park area at the Riverfront. Hotel personnel were very friendly. I will note that we ran out of Kleenex the 2nd day of our stay, and never received any more, even though our room was serviced daily. I found that odd. Breakfast area was clean and replenished quickly. Great assortment offered daily including scrambled and hard-boiled eggs, sausage, grits, waffles, cereals, bread, pastries, yogurts, fruit....all you could want, really. Not a 5-star location, but quite good and reasonable for its pricing.

Room Tip: We stayed in the historic Kress building section of the hotel. These rooms have higher ceilings, but...
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schaumburg
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 11, 2012

This was a great place to stay in Memphis. We were there 2 nights. It is near Graceland, the National Civil Rights Museum and Beal Street. The trolly runs right by the hotel. After check in the staff called to ask if the room was ok, nice touch. The room is smaller than other SpringHill Suites we have stayed in, but was very clean. We were in room 403 and it needs to be refurbished. Some holes in a wall where something was hanging at one time and a picture popping out of its frame. Pull out couch looked a little dingy, not much room to walk when couch is pulled out and the mattress could be better. Nice breakfast which is typical of that chain, a very nice eating area. The staff did a good job of keeping the trays well supplied. All in all this is a very good place to stay.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 5, 2012

This was the perfect hotel for the family! We paid extra for the balcony and it was well worth it! A beautiful view of the court yard at night, while the kids slept. Perfect location for the trolley, although we mostly walked everywhere. Very safe area. Hotel employees were friendly and always smiling! Beautifully decorated lobby and rooms!

Room Tip: If you have kids, get the balcony to sit on while they are sleeping! Photo is a view from the balco...
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Canada
Top Contributor
66 reviews 66 reviews
23 hotel reviews
Reviews in 38 cities Reviews in 38 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed April 1, 2012

We were in Memphis for a bridge tournament and wanted someplace centrally located and this was our choice.

We checked the reviews before booking and were quite satisfied with our stay. Those reviewers who called it a dump are dead wrong and are probably the kind of people who are who are never satisfied, no matter what. Those reviewers who thought it the next best thing to sliced bread probably have not travelled much.

The hotel is centrally located, relatively newly furnished, clean and comfortable. The staff were friendly and helpful.

We were, however, surprised that for a "suite" type hotel, there were no dishes, wine glasses, cutlery or anything to facilitate a light en suite lunch or even a take out meal.

The complimentary breakfasts were good and plentiful (toast, bagels, scrambled eggs, sausage, biscuits, waffles, oatmeal, cereals, fresh fruit, juice and coffee).

The parking was just kitty corner at the parking lot in front of the Sleep Inn, next door. You can drive there yourself or get a valet to do it for you. The cost is the same.

Our car was there for four days & nights and we didn't fear for it. Nor did we ever feel the slightest bit uneasy in downtown Memphis. The police presence is palpable and any thug would be taking his/her life in her hands to try to accost a visitor.

Beale Street was a few block walk away for pretty good food at almost any place on the street. Ditto for Huey's for superb hamburgers and excellent beer.

All in all, not one of the world's great hotels, but certainly a good place to stay.

Room Tip: We asked for - and got - a quiet room in the Kress building part of the hotel. The up side was the...
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Memphis Downtown

Address: 85 West Court Avenue, Memphis, TN 38103
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Memphis
#18 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Memphis Downtown 3*
Number of rooms: 102
Official Description (provided by the hotel):
Spacious, all-suite hotel located 10 mi from Graceland; minutes from area restaurants and businesses. ... more   less 
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Also Known As:
Springhill Suites Memphis Downtown Hotel Memphis
Memphis Springhill Suites

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