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“Best hotel in Memphis” 5 of 5 stars
Review of Madison Hotel

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Madison Hotel
4.0 of 5 Hotel   |   79 Madison Ave, Memphis, TN 38103 (Downtown)   |  
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Ranked #3 of 134 hotels in Memphis
Hattiesburg, Mississippi
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 32 cities Reviews in 32 cities
17 helpful votes 17 helpful votes
“Best hotel in Memphis”
5 of 5 stars Reviewed September 20, 2013

We're in Memphis maybe once a year or so and ALWAYS stay at the Madison. We love everything about this hotel! It's beautiful, the rooms are attractive and extremely comfortable, the staff is friendly and helpful, and it's got a great bar. Plus it's an easy walk to some fabulous restaurants.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review, October 24, 2013
Thank you for the distinction of the best hotel in Memphis. We appreciate your feedback and look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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780 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
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English first
Middleton, Wisconsin
1 review
5 of 5 stars Reviewed September 19, 2013

I stayed at the Madison Hotel while on a road trip. We wanted to stay somewhere nice, and this was just the place. My boyfriend had stayed at the Peabody in Memphis a few years earlier and said this hotel was in a league beyond that.

Why?

Perhaps its because when you arrive the bellhops/valet gentleman are incredibly attentive and kind. The check in staff was amazing. When I checked in, they just had switched over to a new key-card computer system. I had to wait about an extra 10 minutes. Maybe. If that. And while we were having a hard time getting the keys made the staff was incredibly apologetic. Hey. No worries. Those things happen. Gotta work out the kinks.

We were upgraded to the presidential suite. After going up to the room and checking out the wonderment that the presidential suite entailed, I proclaimed to my boyfriend, "This is the nicest hotel I have ever stayed in, or will stay in ever again. We peaked. It's all downhill from here". The hotel room was cleaned, everything was well stocked, the bed was comfortable. I don't sleep well as a rule of thumb; but I had NO problem falling asleep in that bed and on those sheets.

We checked out the bar on the top of the roof; what a cool place. We stopped in for a nightcap before heading to bed after being out on Beale street, and what a welcome change it was. The views were stunning, the staff amazing.

Well I be back? Without a doubt in my mind. From the room, to the staff, to the location, this place cannot be missed. Go here. Book it. Do it. Book the room .You know you want to

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review, October 24, 2013
Thank you for your detailed review. We appreciate your recognition of our staff and location. I am also glad you enjoyed your accommodation. We look forward to treating you to an excellent stay on your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
1 review
5 of 5 stars Reviewed September 17, 2013

Jim Williams outstanding!!! This gentleman welcomed us, served with a smile, polite, assisted with directions to good food and good Memphis Blues! Jim helped make our visit wonderful!!! Thank You Jim!!!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review, October 24, 2013
Thank you for staying with us, and recognizing James. He is one of our special valet/bellman. We look forward to seeing you on your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, Mississippi
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2013

My wife and I really enjoyed our weekend getaway at the Madison in downtown Memphis. The staff could not have been nicer, with a special thanks to Patricia for her gracious rooftop service. We will definitely come back.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review, October 24, 2013
So glad you and your wife enjoyed your weekend with us and I will be sure Patricia knows of your accolade.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Missouri
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 16, 2013

Even though we used a discount booking website, this hotel was first class all the way. The room was nicely appointed, we were treated with complete respect and hospitality. A very pleasant experience from start to finish.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review, October 24, 2013
Thank you for staying with us, we are pleased you were able to enjoy your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica, California, United States
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 15, 2013

I drove into Memphis at night and checked into the beautiful Madison Hotel. After checking in and dropping off my bags in my well-appointed room, I took the elevator to the rooftop, where I was met by warm breezes, a friendly staff and a generously poured glass of wine. I sat along the railing and looked out at the winding Mississippi. All the cares in my world drifted away. Fantastic hotel!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review, October 24, 2013
Thank you for your response and letting other guests know of our great rooftop lounge, Twilight.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wardell, Missouri, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 14, 2013

What's not to like?? The hotel is beautiful with a staff that always speaks and smiles regardless of what time of the day or night it is. It is conveniently located to the downtown Memphis area and just steps from the trolley. We've stayed there numerous times and it has never disappointed. You want to stay somewhere that makes you feel like you're the most important person that walked in the door? This is your place! Oh, and don't miss the view from the rooftop, one of the best in Memphis for sure.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review, October 24, 2013
Thank you for recommendation and acknowledgement of our staff, location and rooftop lounge, Twilight.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Madison Hotel

Address: 79 Madison Ave, Memphis, TN 38103
Phone Number:
Location: United States > Tennessee > Memphis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Memphis
#3 Business Hotel in Memphis
#3 Romantic Hotel in Memphis
#8 Family Hotel in Memphis
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Madison Hotel 4*
Official Description (provided by the hotel):
The jazzy spirit of Memphis is brought to life at the Madison Hotel. This boutique luxury hotel dazzles the senses with its striking interiors. Its contemporary style is best defined by its bold use of colors, geometric patterns, and modern furnishings. Sexy yet comfortable, this stylish luxury hotel is the select address for cosmopolitan travelers. It is known as downtown Memphis’ most celebrated luxury venue and the 1st Small Luxury Four Diamond Hotel – The Madison. ... more   less 
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Also Known As:
Madison Hotel Memphis

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