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Madison Hotel: Traveler Reviews

4.0 of 5
79 Madison Ave, Memphis, TN 38103 (Downtown)
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Madison Hotel
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534 reviews from our community

Traveler rating
    285
    137
    51
    36
    25
See reviews for
Families
70
 
Couples
228
 
Solo
28
 
Business
79
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto, Canada
Top Contributor
86 reviews 86 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
98 helpful votes 98 helpful votes
“Classy hotel, elegant and well maintained.”
5 of 5 stars Reviewed January 7, 2013

Booked on a third party discount site. Arrived and two friends sharing who didn't want to share a bed were faced with a $30 'upgrade charge'. Not blaming the hotel, but feel that they should work better with their 'partners' to accommodate guests. $10.95/per night "resort fee" also seemed a bit much.

That being said... service was great. Had a drink on the rooftop bar, in near-freezing conditions, so we could see the view. Felt bad for the staff member manning the booth up there. Staff throughout the hotel were friendly, polite and had solid recommendations. Valet parking made it easy to have a car in Memphis. Close to the trolley. All told... a gem.

Upgraded room was worth it. Very spacious.

Would stay here again, in a heartbeat.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review
January 12, 2013
Thank you for selecting the Madison Hotel. we hold the recommendations of our guest in high esteem and appreciate your endorsement.
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Franklin, TN
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Wonderful Experience at the Madison”
5 of 5 stars Reviewed January 6, 2013

We booked one of the "Riverview Deluxe King Rooms" recently at the Madison Hotel in Memphis. The room was quite large and although the neighboring building partially obscured our view of the Mississippi River, I was very satisfied. The room was clean and tastefully decorated. The room also had a wet bar and refrigerator and although the contents were over-priced, the refrigerator came in very handy. The staff was very pleasant, remembering us by name. We also greatly enjoyed the penthouse bar on the roof of the Madison. Although it was cold, the view was very nice. The hotel was within easy walking distance of all of the activities of Beale St. Overall, it was an extremely pleasant stay!!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review
January 12, 2013
We are so glad that you enjoyed your stay and had an opportunity to experience the rooftop. You are right, even on cold days with the heaters, a blanket and a cocktail from the bar you can enjoy the view.
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Fort Wayne, Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Wow!”
5 of 5 stars Reviewed January 5, 2013 via mobile

What a nice stay. I have never been to a hotel and when you need ice they deliver it in a bag with a bow tie. Such great service, such a great bed, such a great view. The only complaint I have is now my wife is spoiled.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review
January 12, 2013
Thank you for your wonderful comments. We look forward to welcoming you and your wife back.
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Memphis, Tennessee
1 review
“Above and Beyond”
5 of 5 stars Reviewed January 5, 2013

I live in Memphis, and my wife and I recently stayed one evening at The Madison to celebrate our anniversary. While, I've been in the hotel, I had never stayed there. It is beautifully appointed throughout. Our queen room was larger than I expected. The bathroom was especially spacious, always nice for a hotel room. Everything was just right. Every staff member that we encountered spoke to us, and some even called us by name.

One particular staff member, the bartender at the amazing roof-top terrace bar, engaged us in just enough conversation while we enjoyed our drinks. He had a great presence. He discovered that we were celebrating our 15th anniversary, and as far as we can tell, notified someone else on staff. When we stopped by our room on our way out of the hotel 20 minutes later, there was a chilled bottle of champagne and some chocolate-covered strawberries waiting for us. He also comped our beverages! Wow. What a nice touch!

We took advantage of a the hotel's winter special and got an amazing experience for a very reasonable rate. If your travels bring you to Memphis, I would highly recommend The Madison.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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lleemadison, Manager at Madison Hotel, responded to this review
April 13, 2013
Thank you for sharing your special occasion with us. We appreciate your recommendation and look forward to seeing you next year!
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Tulsa, Oklahoma
Reviewer
4 reviews 4 reviews
“Very satisfied”
5 of 5 stars Reviewed January 2, 2013

Had a very pleasant two-night stay at the Madison for the Liberty Bowl and New Year's Eve. Because of the demand, the rates reflected the demand, but I feel we received a fair value. Certainly at standard rates, this would be a great choice. The staff was very friendly and helpful. The valet parking service was efficient -- it's a bit pricey at $23/night but for convenience and peace of mind, it was fine. Beale Street is about a 10-minute walk down the Main Street trolley corridor, so the location is ideal. I'd stay at the Madison again, especially for special occasion travel.

Room Tip: We booked a small queen room, which was perfectly fine for two. A suite would be a nice option, so d...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lleemadison, Manager at Madison Hotel, responded to this review
January 12, 2013
Thank you for staying with us. I am glad you enjoyed your stay while attending the Liberty Bowl. We look forward to your return visit.
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Madison Hotel
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Additional Information about Madison Hotel

Also Known As:
Madison Hotel Memphis
Address: 79 Madison Ave, Memphis, TN 38103
Phone Number:
Region: United States > Tennessee > Memphis > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Memphis
#5 Family Hotels in Memphis
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The jazzy spirit of Memphis is brought to life at the Madison Hotel. This boutique luxury hotel dazzles the senses with its striking interiors. Its contemporary style is best defined by its bold use of colors, geometric patterns, and modern furnishings. Sexy yet comfortable, this stylish luxury hotel is the select address for cosmopolitan travelers. It is known as downtown Memphis’ most celebrated luxury venue and the 1st Small Luxury Four Diamond Hotel – The Madison. ... more   less 
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