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“disappointed” 2 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.5 of 5 Hotel   |   1556 Sycamore View Rd, Memphis, TN 38134 (Formerly Drury Inn & Suites Memphis Northeast)   |  
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Ranked #76 of 134 Hotels in Memphis
Yuma, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“disappointed”
2 of 5 stars Reviewed March 17, 2015

Stayed two nights in Non-smoking room. Every time we came back to room from being gone it smelled like smoke. Room was clean and paint fairly new and still smelled of smoke. The staff was nice, but they put a $126 hold on my card that after a month we have a dispute open through our bank because we never got a release from them. They give us the run around when we call them.
Our friends were put in a room that had roaches. Nuff said.
Overall it was a disappointment.

Stayed February 2015, traveled on business
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21 reviews from our community

Traveler rating
    3
    7
    3
    4
    4
See reviews for
5
3
1
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Dandridge, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 17, 2015

Although it is convenient to I-40, this is not a very good property. Not much to see or do off in this particular area, and the hotel is not very clean inside or out. Not a good smell indoors, parking lot was filled with trash, and the rooms are very run down. We stayed in "suite", which was a joke. Shower/bath and toilet area was decent size, but the sink was outside of that and was small. It was in front of the only closet. You then walk into a larger sitting area with two worn recliners--both of which were on the smaller size---and then into the bedroom. NO CLOSET in the bedroom. All of the furniture looked beat up, the latch on the door was missing (looked like it had been kicked in?), and the whole place just looked old. Breakfast was decent. Service at the desk was poor, and the "workout room" was a joke---two treadmills and a stairclimber in a room that was more like a walk-in closet. And the pool....well, I wasn't brave enough to try it.

Room Tip: Pick a different property!!!
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  • Stayed March 2015, traveled on business
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munford, Tennessee
Senior Contributor
23 reviews 23 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 8, 2015

I recently visited this hotel and I was so embarrassed because I live here in Memphis,TN and had told my fiancé coming into town to book this hotel. It was so noisy, loud, young people hanging out all around the. hotel. We had food that we brought back from an event, went to the front desk (no plastic ware, and didn't bother to help find some). Went to the vending machines for a sprite (all sold out). Not just sprites either. We tried to get some rest, VERY loud in the hallways....kids/people were running in the hallways, heard a latino couple arguing in the hallway...needless to say "NO SLEEP". The bath towels were so hard, we couldn't dry off after a shower...we had to blot ourselves!!!!! We will never go back to this hotel and please don't judge Memphis by this hotel. We have some beautiful hotels, eating places, etc. Please do not choose this hotel!!!!

  • Stayed March 2015, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 2, 2015

Booked two weeks in advance. Rooms were given away. They wanted me to pay for 4 extra rooms . Found out man committed suicide on 3rd floor body was not found till 4 days later. Do not stay there. Awful

Room Tip: Do not stay here. Very rude.
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  • Stayed March 2015, traveled on business
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 27, 2015

This hotel is right off sycamore view and 40. Super location. Friendly staff and good value. The owners are involved in the day to day process and they are friendly . Coffee in the morning and clean sheets and towels at night. I Will stay again, CB is a good man

Stayed February 2015, traveled with friends
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The heart of Ohio
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 21, 2015

This Quality Inn was an older motel, but clean (most important to us) and served our purposes for one night. We weren't looking for nightlife or entertainment. I would stay here again when traveling through Memphis.

  • Stayed January 2015, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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NW Arkansas
Top Contributor
129 reviews 129 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed December 18, 2014

Our heater didn't work and so we had to change rooms. Our room was dirty- pillow cases stunk, yellow stuff was smeared everywhere. There were old remnants of previous occupants- quite gross. The whole place looks, smells, and feels of dilapidation. Sorry, but it's true.

Stayed December 2014
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Additional Information about Quality Inn & Suites

Address: 1556 Sycamore View Rd, Memphis, TN 38134 (Formerly Drury Inn & Suites Memphis Northeast)
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #76 of 134 Hotels in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Drury Inn And Suites Memphis Northeast
Drury Inn & Suites Memphis Northeast Hotel Memphis
Drury Inn Memphis
Drury Inn Hotel Memphis
Drury Memphis

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