Visiting family/vacationing for 3 nights in Memphis. The location was good and the room was clean. However, we were unhappy with the customer service. The 1st morning we received a "curtesy wake up call" at 0630 am that we did not request. We reported it the next morning and were told the wake up call would be removed. Again the 2nd morning we received the wake up call and reported it again and was told it was fixed. The 3rd morning it happened again. The person at the desk stated she didn't understand why we kept getting the call. We also got locked out of our room one of the days. We were also quoted a price the 1st night we checked in, were charged $20 more on the other nights ( and weren't told it would more). The hotel in general was nice, but it is unlikely we will stay there again due to the issues I just described.
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- Also Known As:
- Drury Inn And Suites Memphis Northeast
- Drury Inn & Suites Memphis Northeast Hotel Memphis
- Drury Inn Memphis
- Drury Inn Hotel Memphis
- Drury Memphis