Before i came to this hotel i was staying at one of the other extended stay on shelby oaks and it was horrible need alots of work done to it, so when i heard about the one at wolfchase i decided to come take a look when i walked in the front enteries was very nice and cleaned customer service was very polite and greetable that took the charm . I went back and checked out the other one and came here just to see how the rooms were the first one i had was nice but when i checked out and came back a few days later the rooms i had after that was down hill couldn't never get anything done to the rooms they smelled,carpet really dirty,bathroom had mold that i had to take care of myself.Finally moved to another room it was really nice just didn't have the tv in the bedroom,but now i am in a room that i am ok with just need to get someone to clean this carpet because its has spots and dirty need some attentions .This hotel is in a very nice spot just need to be take care of a little better also the sofa bed in my room is very old and low to the floor i can't sit on,micowave going out need attenton.Customer service Tamar,Pam and Tabitha are very friendly make u feel at home always greet you with a smile. The hotel just need to be updated and minor things taken care off so that it can draw more people and less complaints.
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- Also Known As:
- Extended Stay Deluxe Memphis-Wolfchase Galleria Hotel Memphis
- Extended Stay Memphis
- Extended Stay America Memphis
- Memphis Extended Stay