When I stayed here last year, it was at least half way decent. Courtesy Staff, as a matter of fact, her name was I think Rose. The room was pretty clean so I kept in mind when planning my next stay in Memphis. This time, it was HORRIFIC!!! The room, the bathroom and even the kitchen was pure nasty. The towels had hair in them and they were dingy looking like they weren't even washed. The dishes in the dishwasher were filthy with caked on food. The carpets had stains and were dirty. They ruined a perfectly good pair of socks. Why doesn't the manager check these rooms out on a regular basis? The maid service is very, very, very POOR!!! DO NOT STAY HERE!!!!!!

Worst hotel experience I have ever had. Filthy carpet, furniture and bathroom. Every corner of this room was covered in stains of Lord only knows what. There were so many stains on the bedding and couch my husband had to go buy sheets at Wal-mart for us to sleep and sit on. Air conditioner was broken. Bedroom lights were broken. Air unit was covered in filth, grime and mold and was missing pieces. The tub had a large, yellow/brown sludge in it--so dirty we refused to shower. Our non-smoking room had apparently been smoked in by every previous tenant...ashes everywhere and an overwhelming smoke odor that burned our eyes and caused coughing. The common areas were just as filthy as the room. I had my two year old with me, and would not let him touch anything or sit anywhere unless it was covered by the bedding we purchased. We would have checked out the minute we saw the room if it wasn't midnight. DO NOT STAY HERE!!!!

Had to make a quick trip to Memphis and needed a place for one night, with pets welcome. At about $69 per night, you get what you pay for, but nothing "deluxe" about this place. Carpet not well vacuumed, mold stains on bath ceiling, large ceiling stain over bed (what was THAT???), hallways very dirty, no bath towels in room, molding pulled from wall showing large hole, no Kleenex in room, hairs on bathroom floor.

I found a really great rate for a Thursday night. I thought, hey! How bad can it be? Hmmm. Looks/smells as though a college fraternity or out-of-control rock band partied hard in this room. Stains all over the hallway, missing chunks of wall, dresser drawers broken off, warped sofa bed, refrigerator containing last guest's trash, We would have asked to switch rooms, but we barely had enough time to sleep a full night after 12 hours in the car and two hours visiting an old friend in town. Plus, what we saw in the hallways indicated we wouldn't fare much better in another room. STEER CLEAR of this hotel. Seriously. I would have paid double for a different room at a different hotel.