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“Older But Good” 4 of 5 stars
Review of Holiday Inn Select Memphis - Downtown (Beale Street)

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Holiday Inn Select Memphis - Downtown (Beale Street)
3.0 of 5 Hotel   |   160 Union Ave, Memphis, TN 38103   |  
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Ranked #47 of 134 Hotels in Memphis
Tulsa
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Older But Good”
4 of 5 stars Reviewed November 27, 2012

The facility is a bit older than most but on my visit it was well maintained and clean. The staff were very helpful and unfailingly polite. One of the best features was location. It's two blocks from Beale, 1/2 block from the Rendezvous, and close to many good eateries. It was also one of the most reasonably priced for the area. I would definitely stay again.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review, November 29, 2012
Thank you for your comments. We appreciate you staying with us. It sounds like you were able to take advantage of our wonderful downtown location and see some of the sites and enjoy some great southern food. Please come stay with us again anytime. Contact me directly and I will be happy to assist you with future reservations.
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606 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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La Vergne, Tennessee, United States
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 21, 2012

This Holiday Inn is on the older side and could use a face lift in the hallways and parking garage elevator. I was on the 4th floor and the hallway needed an update, but my room was fine. A word of warning, if you find ear plugs in your room they are there for a reason. My room was next to the ice machine for the floor and I knew every time it started up. Also they only have one elevator that services the parking garage and it has a mind of its own.
The Breakfast was included for me (I'm PC Platinum) and very good. They also hosted a managers reception for PC members during my stay. As mentioned by other reviewers the staff is friendly and always willing to help. the location is also good near Beale St on Union Ave in the heart of downtown Memphis.

Room Tip: If you find ear plugs in your room use them!
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review, November 26, 2012
Thank you for your review of our hotel. We appreciate your comments and will take them into consideration for future guests. I am happy that you enjoyed your breakfast, and I must thank you again for being a Priority Club Member. You obviously travel often, and we appreciate you staying with our family of hotels.
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Sydney, Australia
Top Contributor
84 reviews 84 reviews
42 hotel reviews
Reviews in 43 cities Reviews in 43 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 20, 2012

Stayed here for 3 nights with my son on a road trip through the South. Hotel is ideally located a block away from Beale Street. So you can have a drink, enjoy the blues music and walk back to your room at the end of the night. Hotel is old and a bit dated but rooms are good and beds comfortable.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review, November 26, 2012
Thank you for staying with us during your visit to Memphis. It sounds like you and your son enjoyed our hotel location and accommodations which makes us very happy. Please contact me directly for any future reservations. We hope you come back to the South soon! Thank you for your comments!
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London, United Kingdom
Top Contributor
188 reviews 188 reviews
56 hotel reviews
Reviews in 62 cities Reviews in 62 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed November 13, 2012

We stayed here for two nights in Memphis as it is just around the corner from Beale Street. The hotel is very dated and really needs an upgrade. However the staff are lovely - we ordered room service and it was prompt and a bargain price. Unfortunately on our second night we were prevented from sleeping because there was a wedding happening on the floor above. We stayed on the 14th floor and it was a Saturday night. The music was so loud that it was vibrating the ceiling and the cupboard was squeaking - we actually thought there was some serious couple action going on next door! But on further investigation it was the bass reverberating through the structure of the building from the music being played above. I complained to the reception, but was brushed off so then I complained to the Manager, who was apologetic and we did have some money knocked off our bill when we checked out. Location wise it is good but avoid the 14th floor at all costs unless you can sleep through anything!

Room Tip: Avoid the top floors!
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review, November 15, 2012
Thank you for staying with us during your Memphis visit. We appreciate your comments. I am happy that you were able to take advantage of the room service and that our staff was friendly and accommodating. Thank you for speaking with our manager. It sounds like they were able to assist you. We hope you come back and stay with us again.
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Coventry, United Kingdom
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 13, 2012

We stayed here for two nights as part of a tour. The hotel is ideally situated for a visit to downtown Memphis with easy access to all the nearby tourist attractions. The local trolley system is a cheap and easy way to get about with stops only a couple of blocks from the hotel. If you don’t fancy walking all the way, it can take you close to all of the museums, Mud Island terminus and other tourist sites. Beal Street with it’s nightlife of vibrant bars and restaurants is only a short walk away in the evening if you want to eat a meal and listen to some great music. Alternatively, there’s some other great eating places on Front Street. You even have the renowned Peabody Hotel just across the road where you can see the famous ducks each day. The Holiday Inn Select is very comfortable and offers a good value option compared to its more up market neighbour. The staff couldn’t have been more helpful and pleasant to us during our stay and, from overhearing other conversations, this seemed to apply to many other guests as well. The only drawback is that the whole place needs to be brightened up a bit with a coat or two of paint. The rooms and corridors are decorated in rather drab shades of brown which seem to hark back to a bygone era. That said, we would thoroughly recommend this hotel as a good base for your stay in Memphis, whether you’re on vacation or on business.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review, November 15, 2012
Thank you for recommending our Holiday Inn Select to future Memphis travelers. We appreciate your review, and we are happy that you enjoyed our hotel location, staff, and accommodations. We would love to have you visit us again!
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Tupelo, Mississippi
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 10, 2012

I had to come to town for a seminar, so I brought the family with me. We live fairly close, so we went back and forth on whether to stay the night. I am so glad we did. Love the room! I was a little concerned about being "street side" initially, but earphones were provided. However, neither my husband or I had to use them. As I have kids, a refrigerator/microwave would have been nice, but it was only a 1 night stay. The mattresses were the best hotel mattresses I can remember. And the bed linens were great! (I am a sheet snob - I hate a rough sheet, or sheets that don't fit the bed!). Also - Love the shower! The massaging shower head was great. I just wish the shower curtain had stayed closed better, because I got the floor really wet. We will be back!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review, November 13, 2012
Thank you for deciding to stay with us while you attended your seminar. I am thrilled that you and your family enjoyed our hotel and accommodations. Please contact me directly for future reservations! Hope to see you and your family soon!
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Greenville, South Carolina
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 5, 2012

Hotel seemed a little old and needed some updating. I requested a room on the back side of the hotel when making my reservation due to reading the reviews on here about how loud the side facing the Peabody can be very loud. When I got to my room, I found that they didn't honor my request at all. I was too tired to go back downstairs to figure something else out.

Location is very nice. It is only 2 blocks from Beale Street. Make sure you get some good Memphis ribs at Rendezvous. It's located on a little alley on the other side of the parking garage.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review, November 7, 2012
Thank you for your comments. We appreciate you staying with us. I'm happy that you enjoyed the location of our hotel and you found it convenient to the local attractions. I apologize that we were not able to honor your request for a room on the backside of the hotel. We do try to accommodate requests when we are able to do so. Please contact me again directly for any future reservations, and I will be happy to assist you. Thank you again for your review of our hotel.
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Additional Information about Holiday Inn Select Memphis - Downtown (Beale Street)

Address: 160 Union Ave, Memphis, TN 38103
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 134 Hotels in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Select Memphis - Downtown (Beale Street) 3*
Number of rooms: 190
Official Description (provided by the hotel):
Take a video tour of this hotel!The Holiday Inn Select Hotel-Memphis is conveniently located in the heart of downtown Memphis, directly across the street from the famous Peabody Hotel and within walking distance of Beale Street, The NBA FedEx Arena, Peabody Place (Shops, Restaurants, and Starbucks Coffee) Mud Island, the Cook Convention Center, the Pyramid, Orpheum Theater, Autozone Ball Park 'Home of the Memphis Redbirds,' the Rock-n-Soul Museum, the Gibson Guitar Plant and many popular downtown restaurants and shops. Adjacent to the Rendezvous Restaurant. Complimentary wireless high-speed Internet access in all guest rooms and meeting space. ... more   less 
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Also Known As:
Holiday Inn Select Memphis - Downtown (Beale Street) Hotel Memphis
Holiday Inn Beale Street
Holiday Inn Memphis
Memphis Holiday Inn

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