We stayed at the Courtyard Marriott Downtown for 5 days while attending a conference. The hotel is convenient to the downtown area and attached to the convention center. Overall the hotel is quite clean and comfortable. We found the staff to be very friendly and courteous but the service that we received was quite uneven. On one occasion the room was cleaned but no towels or toiletries were left. A comment at the front desk resulted in dozens of bottles of shampoo, lotion and conditioner being placed in the bathroom but no towels. It is a good hike from the hotel to restaurants, especially for breakfast since nothing seems to open outside the hotel before 9:00 AM. The hotel restaurant is a disaster with very mediocre, over priced food and slow and inattentive service. The coffee available in the hotel is quite bad and we found no good coffee in the downtown area. The nearest Starbucks is off Beale street about a mile from the hotel and two local coffee shops four or so blocks from the hotel were never open. One final problem was the constant hum of noise from I-40 which did not stop day or night.
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- Also Known As:
- Courtyard Marriott Downtown Hotel Memphis