We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean, decent king room. Good value.” 4 of 5 stars
Review of Courtyard Marriott Downtown

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Courtyard Marriott Downtown to your Saves list
Courtyard Marriott Downtown
3.0 of 5 Hotel   |   75 Jefferson Ave, Memphis, TN 38103   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points!
Ranked #22 of 134 Hotels in Memphis
TX
Top Contributor
85 reviews 85 reviews
13 hotel reviews
Reviews in 42 cities Reviews in 42 cities
43 helpful votes 43 helpful votes
“Clean, decent king room. Good value.”
4 of 5 stars Reviewed January 1, 2012 via mobile

Your basic hotel. Free wifi but was slower than 3 G. Housekeepers very noisy when working.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyarddt, Manager at Courtyard Marriott Downtown, responded to this review, March 30, 2012
Thank you for your comments. Since your stay we have upgraded our internet service to provide much quicker reponse times for our guest. We have also brought your comments to our room attendants attention to insure a quiet enviornment for our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

234 reviews from our community

Traveler rating
    97
    98
    26
    8
    5
See reviews for
51
77
9
51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Austin, TX
Top Contributor
55 reviews 55 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 29, 2011

PROS: Excellent location --on the trolley line ($1 a ride) to all tourist attractions downtown, also on a pretty public square, and a couple blocks from the Mud Island pedestrian bridge. Lovely decor and comfy beds. The staff was polite and welcoming.

CONS: The potentially excellent view of the river and bridge was blocked by the huge neon Courtyard sign, which was flush to the left of our window. Bathroom was large, but there were numerous hairs from multiple people on the floor. Was charged $13.11 for a $5 unguarded, off-site parking garage. (The explanation by the hotel that this is the garage's "overnight charge" conflicts with the statement of the garage clerk, who told me that $5 is the 24-hour flat rate.) And although our stay was covered by loyalty points, my credit card was "authorized" with 3 separate charges totaling $70, which have not yet been removed.

Luckily, we were not there for downtown fun, not the view from the room, and I took care of the repugnant hair myself, then spread towels that probably went through bleach and hot water on the bathroom floor.

NOTE: Be careful of valet parking, because although it is "only" $15 as other reviewers mention, you will be charged for two consecutive calendar days if overnight, according to the desk clerk, (This was not volunteered information; I had to ask for it.)

All this being said, I would definitely book a stay here again for the location and value overall.

Room Tip: Ask for a view. Otherwise, you could be overlooking urban ugliness.
See more room tips
  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyarddt, Manager at Courtyard Marriott Downtown, responded to this review, March 30, 2012
Thanks for telling us about your stay. Sorry for the confusion with parking. Parking is a daily charge. We offer both self parking and valet parking and cars are parked in the same garage. The garage we use does offer a daily rate of $5 from 6am until 5pm. However, there is no in and out for $5 as with the hotel daily charge and cars parked overnight are charged the daily self parking rate charged to hotel guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 28, 2011

Great hotel, close to Beale Street, take the trolley on the riverside loop, will take you within a minute from Beale Street.

Room is clean,staff good, valet parking $15, not too badly priced, if we come back to Memphis we will definately stay here again

Room Tip: Double Queen room perfectly good for room with 2 kids
See more room tips
  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyarddt, Manager at Courtyard Marriott Downtown, responded to this review, March 30, 2012
Glad you enjoyed your stay. Hope to see you on your next visit to Memphis!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tupelo, MS
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 20, 2011

This Courtyard is on the trolley line and is very convenient to get to Flight, The Peabody, Beale St and The Orpheum. I have stayed here a couple of times recently and I have been very pleased with the cleanliness, service and decor. Splurge for the valet parking it's only $3 more than self park and I've not waited more than 5 minutes for my car. Check in is a breeze and the hotel is beautifully decorated and all areas are large and spacious. They have a limited menu Starbucks and restaurant in the lobby with a lovely sitting area to have breakfast. The rooms are large and very clean. On my last visit we got to our room and discovered that the sink would not drain. They immediately upgraded us to a balcony room which was unexpected but very nice! I am very, very pleased with this hotel and will continue to stay here when I'm in Memphis.

Room Tip: corner balcony rooms are wonderful.
See more room tips
  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 13, 2011

loved my room the front desk staff were really nice and we are definitely will stay here again!

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kildare, Ireland
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 29, 2011

This hotel was a last minute booking for us and quite a success especially as we received a free room upgrade.
The hotel is in a nice area and we enjoyed the 10 min walk to beale street as it gave us a nice feel for the city of Memphis.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 13, 2011

We recently spent four nights in Memphis and thoroughly enjoyed our stay at the Courtyard Marriott. The staff were friendly and helpful. The room was clean and quiet. The weather was bit cooler than normal so we didn't get to use our balcony as much as we had hoped but it was still nice to have. No parking on site but you can use a garage around the corner which was no trouble at all. The free coffee in the lobby in the morning is a nice touch. The hotel is conveniently located. You can either take the trolley or walk to Beale Street and lots of other attractions and restaurants. The only complaint I have is the quality of the WiFi in our room which was poor. Otherwise this was a modern new hotel that is worth a visit.

Room Tip: Choose a corner balcony room for a view of the trolley cars on Main Street
See more room tips
  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Courtyard Marriott Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Marriott Downtown

Address: 75 Jefferson Ave, Memphis, TN 38103
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#15 Romantic Hotel in Memphis
#19 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Marriott Downtown 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Travelocity, Orbitz, Odigeo, Marriott, Hotels.com and Tingo so you can book your Courtyard Marriott Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Marriott Downtown Hotel Memphis

Owners: What's your side of the story?

If you own or manage Courtyard Marriott Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.