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Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria
3.0 of 5 Hotel   |   2751 New Brunswick Road, Memphis, TN 38133   |  
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Ranked #11 of 134 hotels in Memphis
Oslo, Norway
Top Contributor
71 reviews 71 reviews
48 hotel reviews
Reviews in 46 cities Reviews in 46 cities
68 helpful votes 68 helpful votes
“Nice hotel”
4 of 5 stars Reviewed August 20, 2013

The Holiday Inn Wolfchase Galleria was a nice experience. However, there is nothing really standing out here. It's Holiday Inn, you know what you get, but as long as it's good, it works. Be aware that it is a 25 minute drive to downtown Memphis as well as to Graceland, with chances of more traffic on the way. Great for shopping and restaurants, though.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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185 people have reviewed this hotel

Traveler rating
    129
    33
    15
    3
    5
See reviews for
51
31
10
60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Any
English first
Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2013

I originally booked the Hyatt in the same area through my corporate account and ran into some issues that could have been resolved if the representative took the time to research. Needless to say i refused to EVER give HYATT anymore business/and will be working canceling the corporate account, and sought availability at The Holiday Inn. and..spoke with Anita Knight,who gave the utmost customer service!! She even apologized for the competition flaws...Truly a blessing in disguise my fiance and i feel in love with this location/staff/amenities/cleanliness/etc...I have referred this location to other companies as the "GO TO HOTEL" WHILE IN MEMPHIS. SEE YOU SOON!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 5, 2013 via mobile

We just spent two nights here! The most amazing hotel ever! So clean and modern. Great restaraunt right in the hotel! The rooms, oh my what can I say except top of the line! The pool is very nice as well. My boys loves this place as much as I did! We will for sure stay here our next trip to Memphis!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 4, 2013

We travel every couple of months to see family and Memphis is our half way overnight stop. We've stayed all over Memphis and after finding this gem two years ago, we won't stay anywhere else. The rooms are clean, comfy, and modern. The restaurant and bar are great for dinner. Breakfast is just okay. The pool and hot tub are in a green house style addition and the workout room is small but has great equipment. I am also impressed that they have handicap lifts for the pool and hot tub. We love everything about this place except the pictures of the founder in every room, lobby, and video of him when you turn on the t.v.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, VA
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 4, 2013

stayed in this hotel a couple of times now and it is worth it every time. The staff is friendly and guests are treated with courtesy and respect. The restaurant is fairly priced and the food is good. Stay in this hotel, forget all the others in town this hotel lives up to the Holiday Inn standards and the rooms are so comfortable you feel like you are at home. Great cable selection as well.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 26, 2013 via mobile

You can't expect narcissistic people to know how to close a door. Their mothers have told them they are the greatest all their lives so when they check into a hotel they're the only ones who matter. So fix the doors so stupid people can't slam them. And train your maids to be quiet. 5:30 wake up at the slamming of doors. Nice.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria, responded to this review, July 16, 2013
Dear Pushrod,

Thank you very much for taking the time to share your comments online. I am very sorry your experience was not what you expected. I apologize for the noise the maids have caused. Kindle be assured that all your comments are being reviewed by the management and actions will be taken accordingly. We appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Top Contributor
104 reviews 104 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 22, 2013

The hotel is right by a nice department store with tons of restaurants. The staff is helpful and even helped us find a church. The beds are comfy and the rooms are clean. Nicely priced at $139. We didn't try the breakfast because it was an additional charge.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria

Address: 2751 New Brunswick Road, Memphis, TN 38133
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Memphis
#11 Best Value Hotel in Memphis
#17 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Memphis-Wolfchase Galleria 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn & Suites Wolfchase Galleria, Memphis, TN. The Award - Winning Holiday Inn & Suites Wolfchase Galleria opened in the summer of 2009. This hotel is the recipient of the 2010 InterContinental Hotels Group "Newcomer of the Year Award, and the 2011 Torchbearer Award for Excellence. This hotel brings the iconic heritage of the Holiday Inn brand to life in a modern innovative design setting new standards for business travelers and families. The property is a full service hotel located at I-40 and Highway 64 on New Brunswick Road, adjacent to the Wolfchase Galleria Mall. The hotel's full-service restaurant, 'Kem's Restaurant,' serves breakfast and dinner daily featuring a wide variety of food. The booths in the restaurant have private flat screen TVs so the occupants can enjoy any televised event they choose while dining. The hotel has a large Indoor/Outdoor pool and whirlpool facility as well as free parking. The hotel has twenty suites with wet bars, micrwaves and refrigerators. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Memphis-Wolfchase Galleria

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