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“Dawn's 50th birthday ” 5 of 5 stars
Review of Elvis Presley's Heartbreak Hotel

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Elvis Presley's Heartbreak Hotel
3.0 of 5 Hotel   |   3677 Elvis Presley Blvd, Memphis, TN 38116 (McKellar - Whitehaven-Levi PD)   |  
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Ranked #44 of 135 hotels in Memphis
1 review
5 helpful votes 5 helpful votes
“Dawn's 50th birthday ”
5 of 5 stars Reviewed December 11, 2013

Just stayed here for 4 nights. The hotel could do with re decorating but on the whole a great place to stay for any Elvis fan . Our room on the ground floor was clean and comfortable , with 2 large bedrooms and kitchen area and a clean bathroom with plenty of towels. The free shuttle buses to Graceland and downtown Memphis were very handy and the staff were friendly and helpful. If you want the whole "Elvis experience " this is the place to stay . The only minor gripes were that there were never any English teabags in the dining room and it would have been nice to get a cup of tea/coffee in something other then a polystyrene cup! I would definitely stay here again.

Stayed December 2013, traveled as a couple
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1,019 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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Rosebud, Australia
Top Contributor
60 reviews 60 reviews
28 hotel reviews
Reviews in 49 cities Reviews in 49 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed December 9, 2013

I see there are quite a few negative reviews about this place,but were glad to stay here. Not only is it extremely convenient to Graceland and the many other Elvis Exhibitions ( short walking distance ), it was clean, comfy and we "accidentally'" got a great deal due to an error at the reception desk.
Of course if you are NOT an Elvis fan this place and the whole area could drive you insane. Elvis IS Everywhere.
It is kind of fun and quaint, and a bit tacky but in a good way.
My friend and I had a suite which was two good sized bedrooms and a bathroom. Elvis was on the TVs 24/7, and we each had a different photographic portrait on the wall. I was worried about noise because we were close to the restaurant and reception area ,but this was no problem.
The reception staff were not overly friendly, but we have come across far worse in much nicer places.
My only real compliant would be the breakfast -- boring and unappetizing.
But I'd stay here again.
I don't know why other people had such strong problems with the place..maybe they were expecting Elvis himself to appear??

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 30, 2013

if you are an Elvis fan you will enjoy the lobby and the Elvis memorabilia all around.
the standard rooms are about a 3 star rating- nothing fancy at all but clean.
it was next door to Graceland so that was huge for us as we were on a time crunch.
restaurant was good - enjoyed the mozzarella sticks and pb/banana sandwich an Elvis fave!
staff was very friendly - all prices at gift shops are the same in that immediate area.

Room Tip: try the suites if you want an ultimate fan experience
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 18, 2013

Yes, it is at the end of Lonely Street and the desk clerk is dressed in black, but this is a fun place to stay if you are a fan of The King and are visiting Graceland which is a two minute walk from the front door (an hourly shuttle is available if needed).

Friendly and helpful staff, clean and comfortable rooms, good and reasonably priced food (served on plastic plates), excellent complimentary breakfast and coffee. With three 24x7 Elvis channels on TV in the bedrooms and large screen concerts in the restaurant during dinner, you might not ever want to leave.

There is a regular free shuttle to downtown Memphis if you can tear yourself away from Graceland long enough to enjoy it.

Free and fast WiFi was useful for keeping in touch with friends and family back home.

Don't be discouraged by the negative reviews posted here by people who expected something else. Sure, it's not the Ritz or the Peabody, but it doesn't claim to be and is priced accordingly.

Room Tip: Higher floor rooms on the east side might just have a view of Graceland.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Top Contributor
79 reviews 79 reviews
42 hotel reviews
Reviews in 47 cities Reviews in 47 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 18, 2013

In terms of location you can't get any better for visiting Graceland - just walk across the car park and your at the ticket booth and Elvis/Memphis souvenir shops. You have to board a small shuttle bus after you purchase your ticket and this brings you across the road to Graceland.

The hotel itself is a little shabby and staff weren't as friendly and enthusiastic as I would have expected. There was no information given at check-in on tours and excursions or the surrounding area. Rooms on the 5th floor were specious and consisted of 2 bedrooms, full bed in one room with 3 seater sofa & tv - the other room had king bed, bathroom, tv, and the small hallway between had microwave, fridge etc.

Breakfast is a complimentary continental breakfast and had a selection of bread, bagels, muffins, cereals, porridge, fruit, cream cheese, jams, tea, coffee and juice. The restaurant also served food from 2pm daily but we didn't eat here.

This hotel also features a small swimming pool, gift shop, shuttle service to airport & downtown for a fee of $5. There is also a small bar behind the lobby.

Overall if your visiting Graceland this hotel is the perfect location.

Room Tip: The triple rooms are very specious on the 5th floor !
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pickering, Ontario, Canada
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 18, 2013

We decided to stay here purely for the novelty of it (it was on the expensive side at $120.00/night). It was very dated but we found it to be clean and the bed was very comfortable. The TV had a station that played Elvis movies 24 hours a day which was fun. It was just across the street from Graceland and it's a short walk to the ticket booth. We were able to leave our vehicle there even though we had checked out which was very nice and saved us money because they charge for parking in the official Graceland parking lot...I think it was $10.00. It was a great experience overall.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2013

We stayed in the Hollywood Suite and had the best time of our life!! I could feel Elvis's prescence in every place I went to in Memphis and everyone of his places.... it was absolutely wonderful... a trip I will never forget!! I would absolutely recommend the Heart Break Hotel and would not stay at any other place if I were to ever visit Memphis again which I plan on doing soon! I would like to bring my daughter and my 2 granddaughters! They would absolutely love it!

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Elvis Presley's Heartbreak Hotel

Also Known As:
Heartbreak Hotel
Heartbreak Hotel Memphis
Elvis Presleys Heartbreak Memphis
Hotel Elvis Presleys Heartbreak
Elvis Presley Heartbreak Hotel
Elvis Presleys Heartbreak Hotel
Address: 3677 Elvis Presley Blvd, Memphis, TN 38116
Phone Number:
Location: United States > Tennessee > Memphis > McKellar - Whitehaven-Levi PD
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Elvis Presley's Heartbreak Hotel 3*
Official Description (provided by the hotel):
One of the most popular hotels in Memphis, Tennessee, Elvis Presley's Heartbreak Hotel is a fashionable boutique hotel that takes its cues from the legendary hospitality and personal style for which the King of Rock 'n' Roll was known. Heartbreak Hotel features 128 rooms and is located conveniently across the street from Elvis Presley's Graceland. The hotel offers numerous amenities to make sure your stay is memorable and is located near the Memphis International Airport, making it one of the best Memphis hotel deals around. Stay at one of the most rockin’ hotels in Memphis, Tennessee! ... more   less 
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