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“Consistent Chain Hotel” 4 of 5 stars
Review of Fairfield Inn & Suites Memphis East/Galleria

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Fairfield Inn & Suites Memphis East/Galleria
2.5 of 5 Hotel   |   8489 Highway 64, Memphis, TN 38133   |  
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Free Parking
Ranked #4 of 134 Hotels in Memphis
Conway, Arkansas, United States
Top Contributor
133 reviews 133 reviews
8 hotel reviews
Reviews in 33 cities Reviews in 33 cities
66 helpful votes 66 helpful votes
“Consistent Chain Hotel”
4 of 5 stars Reviewed March 22, 2014

This Fairfield Inn & Suites hotel gives you the typical experience you would expect from a Fairfield Inn & Suites hotel. The hotel meets all of your needs without doing anything special or unique. The rooms are totally find, with good beds and good bathrooms. The breakfast and fitness room options are fine as well. Most importantly, this hotel is in one of the safer and nicer areas of the City of Memphis. If you want to pay more money and get an amazing hotel experience, there are other options to choose. However, if you want a normal hotel with a reasonable price and in a safe area, Fairfield Inn would be a good choice.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Fairfield Inn & Suites Memphis East/Galleria, responded to this review, March 25, 2014
Dear Kenny S,
We appreciate your review of the Fairfield Inn & Suites Memphis. We're glad to hear that you enjoyed your stay with us and hope to welcome you back soon.

Kind thanks,
Louise K.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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203 reviews from our community

Traveler rating
    117
    58
    14
    10
    4
See reviews for
65
37
10
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Madison, Alabama
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 10, 2014

This hotel was located right next to the Wolfchase Galleria Mall. It was very clean and decorated nicely and the staff was very very attentive. I would definitely recommend this for a stay. Great hotel!!

  • Stayed March 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Fairfield Inn & Suites Memphis East/Galleria, responded to this review, March 13, 2014
Dear Deltarudy,
Thank you for your review of the Fairfield Inn & Suites Memphis East Galleria. I'm glad to hear that our location next to Wolfchase was convenient for you! We also appreciate you recommending us to others. We look forward to another great stay!

Kind thanks,
Louise K.
General Manager
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Houston, Texas
Top Contributor
122 reviews 122 reviews
67 hotel reviews
Reviews in 57 cities Reviews in 57 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 8, 2014

After fighting 6 hours of horrid traffic on an ice packed I-40, this FFI was a huge relief.
Room was spacious and clean. Walking distance to several restaurants and quick access to interstate. For business this is where I will stay, for vacation I would stay downtown at a sister property only because of easy walking access to Beale St.
I will be staying again when in Memphis on business.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Fairfield Inn & Suites Memphis East/Galleria, responded to this review, March 11, 2014
Dear TCBinKC,
Thank you so much for your review. I'm glad to hear that we were able to provide you with relief from the ice storm. We look forward to your next stay at the Fairfield Inn & Suites Memphis East.

Kind thanks,
Louise K.
General Manager
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Michigan
Top Contributor
181 reviews 181 reviews
44 hotel reviews
Reviews in 82 cities Reviews in 82 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed March 6, 2014

Despite its location in a shopping mall, the interior of this motel has a restful feeling. Rooms are fresh and clean. We were "upgraded" for free from a double queen to a king suite, probably to accommodate some other travelers; we didn't need the huge space, but had no objection to it.

The included breakfast includes scrambled eggs and sausage, waffles and a variety of cold cereals -- an ample offering, and all the better since it was free.

The only downside I found is that there's just one small elevator, and it runs slowly. For a 3-floor motel, this is barely adequate, and can cause substantial waits during peak times.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Fairfield Inn & Suites Memphis East/Galleria, responded to this review, March 11, 2014
Dear MichiganBanjoMan,
Thank you for your review. I'm happy to hear that you enjoyed your stay at the Fairfield Inn & Suites Memphis East, especially our complimentary breakfast. Please accept my apologies for any inconvenience caused by waiting for our elevator. If it would be more convenient, on your next trip we would be happy to place you on the first floor. We hope to welcome you back soon!

Kind thanks,
Louise K.
General Manager
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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed March 1, 2014

Upon arriving into the Memphis township I made a right off hwy 40 instead of left I was lost to say the least. When I call the hotel I spoke with Andrea Mullins who was very good with direction to the site as well as informing us where to get some good fried chicken go GUS!!!! I finally made to and she made my lost seem small. Thanks for making my bday smooth.
ps. sorry for spilling the beans.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Fairfield Inn & Suites Memphis East/Galleria, responded to this review, March 5, 2014
Dear Steve N,
Thank you for reviewing the Fairfield Inn & Suites Memphis East. I'm glad to hear that Andrea was able to assist you in finding the hotel and some good fried chicken. I will be sure to share you kind comments with her. Please come back and see us again!

Kind thanks,
Louise K.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed February 28, 2014 via mobile

I've been staying at this hotel for quite a while now and it never ceases to exceed my expectations. Andrea and Sarah always make me feel comfortable and at-home. Simply put, there is no where else you would want to stay in Memphis.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Fairfield Inn & Suites Memphis East/Galleria, responded to this review, March 4, 2014
Dear Damonlooper,
Thank you so much for your very flattering review of the Fairfield Inn & Suites Memphis East! I'm so glad to know that my staff, especially Andrea and Sarah, have made your stay so exceptional. I will be sure to share you comments with them. Please come back and see us again soon!

Warm thanks,
Louise K.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 27, 2014 via mobile

We stayed here last night and it was a nice stay. We arrived early and they still accommodated us and do so willingly. The extremely friendly front desk staff made sure that our rate was correct which we greatly appreciated. We were combining a business trip with my husbands birthday, so we went to the Melting Pot and came back with a bottle of wine...Andrea very kindly offered to open it for us before we went up to our room. The breakfast is simple hotel food that you would expect and the young lady there kept the area clean and stocked...she was also very friendly! If in the area we would absolutely stay here again.

Stayed February 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Fairfield Inn & Suites Memphis East/Galleria, responded to this review, March 4, 2014
Dear Wrlegends,
Thank you for your review of the Fairfield Inn & Suites Memphis East. I'm happy to hear that you enjoyed your stay and that Andrea was able to assist in making your husband's birthday special. Please come back and see us again soon!

Kind thanks,
Louise K.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Memphis East/Galleria

Address: 8489 Highway 64, Memphis, TN 38133
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Memphis
#5 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Memphis East/Galleria 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
This Fairfield Inn & Suites Memphis East/Galleria hotel, is like none other in Memphis, TN. The Memphis Fairfield Inn & Suites enjoys a premier location next to the Wolfchase Galleria Mall without the hassle of downtown parking and traffic. ... more   less 
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Also Known As:
Fairfield Inn & Suites Memphis East Hotel Memphis
Fairfield Inn And Suites Memphis East
Fairfield Inn Memphis
Fairfield Memphis
Memphis Fairfield Inn

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