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“Very pleasant and helpful staff.” 4 of 5 stars
Review of Fairfield Inn & Suites Memphis East/Galleria

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Fairfield Inn & Suites Memphis East/Galleria
2.5 of 5 Hotel   |   8489 Highway 64, Memphis, TN 38133   |  
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Ranked #4 of 134 Hotels in Memphis
Harrison, Arkansas, United States
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Very pleasant and helpful staff.”
4 of 5 stars Reviewed August 12, 2013

Very pleasant staff from the front desk to the maids that cleaned our room. Great location, near lots of shopping. Felt safe during our stay, parking lot was well lit. Breakfast was typical hotel food. Waffles, eggs, sausage, biscuits, cereal, yogurt, etc. Pool are was clean, maybe a little too much chlorine smell. Only used hot tub. Would stay here again on return trip to Memphis. A little far away from downtown, but easy to navigate to downtown area.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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204 reviews from our community

Traveler rating
    117
    59
    14
    10
    4
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65
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • German first
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English first
Camden, Tennessee
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 6, 2013

Very pleasant staff. Every request was taken care of without complaining. The lobby and eating area was exceptionally clean and well taken care of. The room was clean from top to bottom. The ventilation worked excellent with a very clean room to rest in. The food was well arranged with more than the usual choices. No real negative but the only thing that might make things a little convenient would be to put an extra ice machine on another floor since the only one available was located on the first floor. All others having rooms there were very satisfied with the entire facility!
Location close to Wolfchase mall. Comfortable going to car day or night.

Room Tip: Ask for a room with microwave and refrigerator if important for your stay.
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendale, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 2, 2013

Excellent front desk service, dived in to help solve a problem not of their making, followed up to make sure all was ok (which it was saving our day). I travel a lot and am rarely dissapointed in Marriott properties.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2013 via mobile

Rooms were great. Staff was great. T he hot breakfast was your standard hotel breakfast. The hot tub water was nice and hot, unlike the Springhill Suites next door to it. I will definitely stay here again. I live in the Memphis area and will use this as my place to have a weekend getaway. My wife enjoyed shopping at the Galleria next door. There were two different movie theaters and a ton off restaurants in the area as well. Try the Maui ribeye at J. Alexander for an unforgettable steak.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2013

Very nice and accommodating. They took us in during the middle of a heavy thunderstorm and flood watch. They made us loyal Fairfield Inn guests. Excellent! We would recommend this hotel highly to anyone traveling in the Memphis Tenness

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MemphisFFS_GM, General Manager at Fairfield Inn & Suites Memphis East/Galleria, responded to this review, August 2, 2013
Dear PATSY G, Thank you very much for your kind comments about your experience at our hotel. It was our pleasure providing you a home away from home. We hope that you will visit us again at the Fairfield Inn & Suites Memphis East the next time your travels bring you back to the Memphis area. Sincerely, Louise, GM
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Pflugerville
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2013

I made my reservations to stay at this hotel during my visit to see my daughter at St. Jude’s Children’s Hospital.
Upon checking in the manager greeted me and my family and answered any all questions.
• Hotel hallways and rooms had a pleasant smell.
• Room was clean and comfortable, dust free ( I even checked the pictures frames )
• Bathrooms shower were VERY CLEAN, (I’ve stayed at other hotels in the area and all had mold on the shower curtain or the corners of the shower/tub area walls)
• Breakfast area was clean and well stocked for the guest and the PINK HEALS Tour.
• Pool and hot tub area was clean and had a lift for people who needed one.
• All staff members were smiling and greeted you when you passed them. ( don’t see that too often these days )
The room price is inexpensive and perfect during our trip. There are many restaurants to choice from within a ½ half of the hotel. We went to Bahamas’ Breeze, great food live music. The drive to downtown area is about 20-25 minutes.
I will definitely stay here during my next trip to Memphis

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Fairfield Inn & Suites Memphis East/Galleria, responded to this review, August 19, 2013
Dear Ceasar2333,
Thank you so much for your kind comments about the Fairfield Inn & Suites Memphis East. We want to do everything to make your stay enjoyable and I'm glad to read we succeeded. We appreciate having you as our guest and look forward to seeing you the next time you are in the Memphis area.

Sincerely,
Louise K.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ardmore, Oklahoma
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 20, 2013

I stayed at this location during a return trip home from a business trip. By the time I had arrived at this location, I had driven over 8 hours and was ready for a rest. The first time I passed the entrance, I missed it (its located on the same driveway as the neighboring Courtyard). The staff were friendly and efficient. Since I was in Memphis, I figured I needed to try some BBQ and the hotel was kind enough to place a list of nearby BBQ eateries in a display inside the elevators. This location had nice, spacious rooms and comfy beds and I was placed in an upper room away from the elevators. Usually this is a good thing, but unfortunately, I was near the stairwell and anyone going up or down the stairs caused just enough noise to be slightly annoying. Other than that, everything was satisfactory.

Room Tip: Best to stay on an upper floor on the east end of the hotel. The west end of the hotel has a stairw...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Memphis East/Galleria

Address: 8489 Highway 64, Memphis, TN 38133
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Memphis
#5 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Memphis East/Galleria 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
This Fairfield Inn & Suites Memphis East/Galleria hotel, is like none other in Memphis, TN. The Memphis Fairfield Inn & Suites enjoys a premier location next to the Wolfchase Galleria Mall without the hassle of downtown parking and traffic. ... more   less 
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Also Known As:
Fairfield Inn & Suites Memphis East Hotel Memphis
Fairfield Inn And Suites Memphis East
Fairfield Inn Memphis
Fairfield Memphis
Memphis Fairfield Inn

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