Started off not being able to pull up the four rooms we reserved a week ago. We were supposed to have 2 smoking ands 2 non. She said all the rooms were non smoking. Got to the room and everyones queen bed are all full size. No towels, wash cloths, hand towels or dish cloth or towel but we did have a foot towel. Half roll of toilet paper no dishes so we already paid for a week. Got almost unpacked and the front desk calls and says oh I have 2 smoking rooms available. Thought all rooms were non smoking well the 3rd floor is smoking. So we moved and something no towels dishes etc... broken beer bottles in parking lot, locked doors being left open for non guest, guest peeing in the bushes out in the open. I have stayed at every Extended Stay even with their sister branches across the USA. Never have I not been completely satisfied. This one is filthy all the way throughout. Front desk is unfriendly, unprofessional. Maids half clean room there were potato chip bags behind the night stand trash under the bed the fabric chair is worn with I don't know what under the cushion no pilliow cases and maintenance isn't any better. We have to stay here in Memphis and work til the end of January we won't be spending another dime here...
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- Also Known As:
- Homestead Studio Suites Memphis Airport Hotel Memphis
- Memphis Homestead Suites
- Homestead Suites Memphis
- Homestead Memphis