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“Treat yourself” 4 of 5 stars
Review of The Peabody Memphis

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The Peabody Memphis
4.5 of 5 Hotel   |   149 Union Ave, Memphis, TN 38103   |  
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Ranked #10 of 134 Hotels in Memphis
Kansas City, Missouri
Top Contributor
84 reviews 84 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
21 helpful votes 21 helpful votes
“Treat yourself”
4 of 5 stars Reviewed October 19, 2012

The rooms were somewhat small. But I guess this is the norm for the older hotels. The lobby was nice, but I think the ducks are overated. The location is near everything and the city is easy to get around. The hotel staff was friendly, but beware of the extra charges! I got a good deal on priceline. I sure would not pay full price.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus_Blair1, Manager at The Peabody Memphis, responded to this review, October 25, 2012
Dear CBR0107,
Thank you for choosing to stay at the “South’s Grand Hotel.” As you mentioned, The Peabody is a historic hotel, and has varying room sizes. I am glad that you enjoyed your time with us, and hope you visit again soon.

Thanks again,
Angus Blair
Director of Rooms
901-529-3616
angus.blair@peabodymemphis.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,506 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Albans, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 19, 2012

We enjoyed our stay at the Peabody which is in an excellent location for seeing Memphis, although you will need transport to get to Graceland. The hotel is quite grand and our room was very clean, spacious and well appointed. Staff are friendly, efficient and welcoming and the service excellent. We did experience a problem at breakfast on one day when it seemed they did not have enough staff available, but this was addressed satisfactorily. Definitely recommended for a comfortable stay in Memphis and ideally located.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus_Blair1, Manager at The Peabody Memphis, responded to this review, October 25, 2012
Dear Robert C,

I am pleased that you enjoyed your stay at The Peabody and took advantage of our convenient downtown location. As you mentioned, Graceland is one of the few Memphis attractions that is not within walking distance of the hotel, but we do provide several options for transportation. I apologize for the problem you experienced during breakfast, but I am pleased that the issue was addressed and you received excellent service the rest of your stay. I hope you visit The Peabody again soon.

Thanks again,
Angus Blair
Director of Rooms
901-529-3616
angus.blair@peabodymemphis.com
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Rochester, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 19, 2012

I have been on many business trips and conferences and this was by far the best hotel i have stayed at. The service was second to none! Amazing beds, beautiful rooms, breathtaking lobby and cutest ducks around!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marion
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 17, 2012

Hotel room very small for the price, we had 2 adults and 3 kids in room. Our friends had 1 adult and 2 kids in their room and they felt cramped as well. The service is great and lobby very impressive.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus_Blair1, Manager at The Peabody Memphis, responded to this review, October 25, 2012
Dear Brian M,

Thank you for staying at The Peabody. I am pleased that you enjoyed the Grand Lobby and received exceptional service. Next time you visit, please let us know prior to your arrival the number of guests in your party. That way we can suggest a room type that better fits your needs.

Kind regards,
Angus Blair
Director of Rooms
901-529-3616
angus.blair@peabodymemphis.com
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columbus
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 16, 2012

My sincere thanks and appreciation to the entire staff of the Peabody for making my parents 50th anniversary stay so special. From the initial on-line booking, to special billing requests, to their room requirements (mobility issues), everything was handled with speed and ease. They raved about their room and accomodations, the concierge floor and their excursions, the quality of food, shops and ambience. As a former Peabody guest, I knew they would be pleased, but when they came home and said they wanted to move to the Peabdy full-time I knew we hit a home run! A wonderful and special treasure of an old school, full service hotel.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus_Blair1, Manager at The Peabody Memphis, responded to this review, October 25, 2012
Dear binti,

We are honored to have played host to your parents while celebrating their 50th wedding anniversary. Thank you for entrusting The Peabody to ensure your parents had a memorable stay. I hope you and your parents return to the “South’s Grand Hotel” again soon.

Thanks again,
Angus Blair
Director of Rooms
901-529-3616
angus.blair@peabodymemphis.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed October 11, 2012

A stay at the Peabody is a must! It exudes southern hospitality and charm. The facilities were in great condition. Every employee delivered exceptional customer service. If you are looking for a place for a convention or other business meetings, look no further. Management and staff went to great lengths to anticipate our needs before we could even ask. Hope to return soon!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palestine, Texas
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 11, 2012

A recent stay at this hotel was so nice. Great part of Memphis and walking distance to Beale Street. So much to do. Rooms were not large but very elegantly appointed. Staff was very attentive including the wait staff. The whole duck parade is more of a production than I understood and was worth the investment of time. The rooftop provided a great view of the Mississippi but the seating was not comfortable. A bar up there with some nicer furniture sure would make it nicer. It is a great "splurge" type of hotel - you will remember your stay there.

Room Tip: The connecting rooms are great for families.
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus_Blair1, Manager at The Peabody Memphis, responded to this review, October 19, 2012
Dear rachel53,

I am pleased that you enjoyed your recent stay at the “South’s Grand Hotel.” The rocking chairs and benches on the rooftop are a recent addition and have been a hit with our guests, especially during summer Rooftop Parties. As you suggested, on various nights through the year we do offer a rooftop bar from 4:30pm – 8:30pm for a Sunset Happy Hour. I hope that you return to The Peabody soon, and get a chance to experience our Sunset Rooftop Happy Hour.

Thanks again,
Angus Blair
Director of Rooms
901-529-3616
angus.blair@peabodymemphis.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Peabody Memphis

Address: 149 Union Ave, Memphis, TN 38103
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#8 Business Hotel in Memphis
#10 Family Hotel in Memphis
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Peabody Memphis 4.5*
Number of rooms: 464
Official Description (provided by the hotel):
Historic, luxury hotel located in downtown Memphis, TN, known for its famous marching mallards, The Peabody Ducks. Located just two blocks from the world-famous Beale Street entertainment district, Peabody Place, Memphis Museum of Rock & Soul, FedEx Forum and Autozone Park. ... more   less 
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Also Known As:
The Peabody Memphis Hotel Memphis
Peabody Hotel Memphis
Memphis Peabody Hotel
Hotel Memphis Peabody Tn

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