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“Okay” 3 of 5 stars
Review of Days Inn & Suites

Days Inn & Suites
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Days Inn & Suites
2.0 of 5 Hotel   |   3685 American Way, Memphis, TN 38118 (Formerly Comfort Suites - Memphis / American Way) (Quince - Oakhaven-Parkway PD)   |  
Hotel amenities
Ranked #73 of 134 Hotels in Memphis
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140 reviews from our community

Traveler rating
    20
    38
    31
    25
    26
See reviews for
37
49
15
17
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Grandview
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 31, 2013

My husband and I stayed at the Days Inn on the way to a vacation in Florida. When we arrived the manager Chad was most helpful. He recommended a good place to eat BBQ which we explored. The room was clean, the bed was very comfortable and we were very satisfied.
On our return trip through Memphis, after nearly being drowned by the storm that passed through, we stayed at the hotel again. To our chagrin, the room that had been reserved for us was not in any shape to be used. Again Chad came to the rescue and put us in another room. He apologized profusely for the room not being ready. He was pleasant and tried hard to accommodate us.
I would recommend this hotel and manager Chad to anyone who is en route through Memphis. You are not far off the highway, are on a north south highway and so it is easy on and off access for those who don't want to have to drive through Memphis.

Room Tip: We always chose a non-smoking room because it is usually cleaner. Both the rooms we had were accept...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
São Paulo, São Paulo, Brazil
Top Contributor
61 reviews 61 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 26, 2013

Room was good, service was OK, laundry was OK, the breakfast was fair. But is cheap, and free place to park. Cost benefict is good. I was not expecting nothing better for the price, so it was perfect. The swiming pool was closed. Location was OK, I believe you have to have a car to do anything in Memphis, anyway.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed May 18, 2013 via mobile

This hotel us ok for one night but the beds are very uncomfortable for a longer stay. We booked a room for three nights during Memphis in May and slept badly all theee nights due to how hard the beds are. The staff at the front desk were very nice! Our room got a really good cleaning after our first night but not so much after that , if this was newly renovated I am not sure we were in a renovated room very sloppy paint job and carpet looked like something you would find in an office. The while time we were in Memphis temps were upper 80s lower 90s but the pool had not been opened for the season. Overall an ok place to stay for one night but would pay a little extra for a comfier bed next time

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
O'Fallon, Missouri, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 6, 2013

This one was a little rough. The pictures are obviously old. We were in town for the Beale Street Festival so we were not looking for anything plush. A decent enough place to lay your head but certainly not a high end establishment. Barely clean.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crossville, Tennessee
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 4, 2013

This was the last overnight stay on a 4000 mile round trip. We had been satisfied with all of the hotels we had selected based on Trip Advisor reviews, but when we approached this hotel, we were worried we would have to find another hotel. The hotel is very convenient to the interstate, but not to anything else. Until you drive around to find a restaurant, it appears VERY isolated. Also, this was the first hotel to have exterior entrance to rooms (obviously an older 'motel'). We decided to check out the room, and, if necessary, find another place to stay. At check -in, I found that I had made a mistake on the reservation, selecting a smoking room when we wanted a non-smoking room. The front desk attendant was very pleasant about making the change. We had a large suite that had been renovated with fresh paint, new carpet and was certainly acceptable. When we found that we didn't have 2 coffee packages for morning coffee nor did we have Kleenex. We called and they were quickly brought to us. We figure that they had only so many rooms actually ready for guests based on reservations, because the location is not in a hub of activity to be noticed by random travelers. Breakfast was the usual fare. This is a fine place for an overnight stay while on the road, but not a vacation destination.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites

Address: 3685 American Way, Memphis, TN 38118 (Formerly Comfort Suites - Memphis / American Way)
Location: United States > Tennessee > Memphis > Quince - Oakhaven-Parkway PD
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #73 of 134 Hotels in Memphis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn & Suites 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Days Hotel Memphis
Days Inn And Suites

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