I would have loved to have given this property an excellent rating however the room was not that great. The first room we went to reeked of smoke so we asked for another one and it was okay. I felt like I was in a really rough part of town once I got to the room. That was the feeling I had in the room. Its the only way to describe it. The room was average but was not cleaned the way it should have been. I did not even sleep in the bed with my husband, I slept on the couch after I covered it in a zillion sheets.
This hotel needs to really recognize its team because wow what a welcome we receive when we walked in. A nice gentleman greeted us with a huge hello and was very funny. He was boisterous and welcoming. There was a NFL party happening for the guests in the bar area and we were given NFL luggage tags. The place was crowded and it made it feel like the "it' place. We were invited down to watch football and have appetizers. It was quite a welcome.
I doubt I will be back in Memphis very soon however I will not be staying here just simply based on the rooms. Too bad considering the great service we received.
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- Also Known As:
- Memphis Marriott
- Memphis Courtyard