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Fairfield Inn & Suites Memphis: Traveler Reviews

2.5 of 5
6010 Macon Cove Road, Memphis, TN 38134 (Walnut Grove - Shelby Farms PD)
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Fairfield Inn & Suites Memphis
Ranked #59 of 134 hotels in Memphis
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51 reviews from our community

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Date Rating
Chattanooga, Tennessee
Top Contributor
53 reviews 53 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
“Good hotel, great price”
4 of 5 stars Reviewed February 15, 2013

As a previous reviewer I was upgraded at registration, The staff was very friendly and the room was clean. I was here for business for one night so did not mind that it was a little outside the city as I did not have to fight traffic as I left the next AM. I will probably stay here again on my next trip. The price was unbeatable.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane D, General Manager at Fairfield Inn & Suites Memphis, responded to this review
February 16, 2013
I want to thank you for the kind words about the staff at our hotel. They are one of our greatest assets. With all of our guests we strive to provide them with a comfortable place away from home, friendly faces throughout the stay, and clean accommodations.

As you experienced, the hotel is located with easy access to the interstate and a chance to avoid some of the traffic which is present in other areas of the city. We look forward to to you visiting our hotel in the near future!
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Memphis
1 review
3 of 5 stars Reviewed January 28, 2013

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Jill S about Fairfield Inn & Suites Memphis
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Shane D, General Manager at Fairfield Inn & Suites Memphis, responded to this review
February 16, 2013
First, I want to thank you for staying with our hotel. Second, thank you for taking the time to let us know about your experiences while at the hotel. The staff and myself value the opinions of our guests, as they only help us improve future visits for other guests.

I do what to apologize that you were not completely satisfied with your time at your hotel. There are a few challenges, such as the hotels proximity to I-40, that is beyond our control. However, I am glad we could relocate you to another room on the opposite side. We do have control, however, on much of what you experienced. Regarding the fogging windows of the pool and the elevator, those have been addressed and I believe you will find everything in order when visiting the hotel in the future.

Again, I want to thank you for the time you put into reviewing the hotel, and I hope to see you again in the future.
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Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
“Decent Fairfield in Memphis”
3 of 5 stars Reviewed January 26, 2013

I stayed at this hotel for one night in the middle on January. The front desk staff was very friendly and accommodating. I actually received an upgrade to a suite that had 2 refrigerators in it!

It takes around 20 minutes from the hotel to get downtown. So if you want to see downtown this would not be the best hotel to stay at.

The breakfast was typical Fairfield Inn fair. Jimmy Dean sandwiches for the microwave, cold cereal, yogurt, juice and fruit.

This hotel has a workout room which was a little outdated.

When I return to the area I will look for another hotel instead of staying here again.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane D, General Manager at Fairfield Inn & Suites Memphis, responded to this review
February 16, 2013
Thank you for taking the time to provide your feedback about your recent visit to your hotel. I a glad the front desk staff continues to deliver friendly service for our guests. We do get several comments about them, and as a manager it makes me happy to see we have a good group of people taking care of our guests.

The options offered with breakfast are standard throughout Fairfield Inn & Suites. However, we do have a few optional items that are not standard such as the freshly made waffles, boiled eggs, and additional breakfast sandwich options.

Many of our guests are satisfied with the workout facilities on site that offer an elipitcal and treadmill for a cardio workout. However, we understand that there are guests that desire a more comprehensive workout. With that, we have suggestions available at the front desk for facilities that are nearby and can accommodate our guests. In addition, Shelby Farms park is just minutes away, and has walking/running trails available from sunrise to sunset.

I want to thank you again for choosing our hotel and offering up your feedback. The comments of the past guests help us ensure we are able to satisfy future guests.

Thank you.
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Absolutely lovely stay”
5 of 5 stars Reviewed October 16, 2012

It was very cozy, I slept well, & the front desk personnel were so friendly! It seemed local to a lot of businesses I was frequenting. If I ever come back to Memphis I would definitely stay here again.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florianopolis, SC
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Good for a road stop, not for visiting the city”
3 of 5 stars Reviewed October 13, 2012 via mobile

I'll be straight with you guys: the hotel is old, shows it's age everywhere and it's not very convenient for someone visiting the tourist atractions of Memphis, like Graceland.

It's convinient for a road stop, as it sits right on the highway, but there's tons of other hotels in that region, so I would bet you can get something better.

Of course it's got some ups like the frond desk staff, free wi-fi and free breakfast, but don't count on the workout room if you're claustrophobic.

Bottom line: shop around for something better.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Memphis

Also Known As:
Fairfield Inn And Suites Memphis
Fairfield Inn & Suites Memphis Hotel Memphis
Fairfield Inn & Suites Memphis Hotel
Fairfield Inn Memphis
Fairfield Memphis
Memphis Fairfield Inn
Memphis Fairfield
Address: 6010 Macon Cove Road, Memphis, TN 38134
Phone Number:
Region: United States > Tennessee > Memphis > Walnut Grove - Shelby Farms PD
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #59 of 134 hotels in Memphis
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Fairfield Inn & Suites Memphis is located just 15 minutes east of downtown on I-40, making us one of the most convenient hotels in Memphis, Tennessee. All guests will enjoy our newly-renovated lobby and breakfast area where our free deluxe continental breakfast buffet is served each morning. Guests are encouraged to relax in our indoor pool & whirlpool, work out in our fitness center and utilize our off-site dry cleaning or on-site guest laundry facilities. Each guest room has a 32” flat-screen TV, free Wi-Fi access, and large workspace with ergonomic chair. Located near popular attractions such as Graceland, Beale Street, Coors Brewery, FedExForum and Mud Island, we’re a great option for weekend stays. If you're in town on business, you'll enjoy our close proximity to FedEx, Brother, the Chrysler Training Center, Keebler, Shelby Oaks Business Park, Pfizer, and AutoZone. When searching for hotels in Memphis, Tennessee, look no further than Fairfield Inn & Suites Memphis. ... more   less 
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