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Hampton Inn & Suites Memphis-Shady Grove Road: Traveler Reviews

2.5 of 5
962 South Shady Grove Road, Memphis, TN 38120
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Hampton Inn & Suites Memphis-Shady Grove Road
Ranked #8 of 134 hotels in Memphis
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144 reviews from our community

    Trip type
Traveler rating
    78
    45
    14
    5
    2
Date Rating
Newberry, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Friendly Staff Beautiful Hotel”
5 of 5 stars Reviewed February 26, 2013

The hotel is beautiful and all of the staff was very friendly and helpful. The shuttle offered us more mobility as we needed to get to restaurants, the airport and even a little fun at the mall. We were here on business for a conference and the shuttle took us to the conference and picked us up every afternoon. It was convenient and the drivers cared to hear about our day and where we were all from. The hospitality of this hotel is true Hamptonality! Thanks for a wonderful stay!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Cynthia V about Hampton Inn & Suites Memphis-Shady Grove Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa AZ
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Great breakfasts”
3 of 5 stars Reviewed February 23, 2013

The breakfasts at this particular Hampton Inn had very good and diversified breakfasts. A great many choices. The gal that took care of the breakfasts and cleaning the tables was fantastic. In fact, she should be given a raise! The suite was very nice and appeared clean. However, I would not say much for the room cleaners. Coffee was not replaced in the basket, nor the pot cleaned. A dirty washcloth was left in my shower for 5 days. Crumbs on the floor indicated they had not vacuumed. The last night I decided to warm up a leftover for dinner. The dishes are kept in the dishwasher, I guess to indicate they are clean. I pulled out a plate to double check the cleanliness, and it certainly was not clean. I had to wash the plate with my sink cake soap, as there is nothing to wash the dishes with. Overall, I guess I would rate average, but this particular inn would do well to make some improvements.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask LuckyMesaAZ about Hampton Inn & Suites Memphis-Shady Grove Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Great stay!”
5 of 5 stars Reviewed February 22, 2013 via mobile

My husband & I stayed at this hotel while in Memphis. It was a higher grade of Hampton Inn than we've experienced. The suite was clean & nicely decorated. But what was really outstanding was the complimentary breakfast & dining area. The price was great & the staff was very friendly. We highly recommend a stay here.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 1
Ask Missvee11 about Hampton Inn & Suites Memphis-Shady Grove Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Haven, Connecticut
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Extremely friendly and proficient staff-excellent service!”
5 of 5 stars Reviewed February 16, 2013

I recently returned from a two week stay (which was unexpectantly extented due to the blizzard in the Northeast....) and highly recommend this hotel. The staff is WONDERFUL and go above and beyond to make sure your stay is comfortable! The shuttle to/from the airport and surrounding area (5 mile radius) is efficient and only a phone call away! Freshly baked, warm cookies every afternoon (weekdays) is a really nice "welcome home"! The room was always clean and service was exceptional. When they realized that I was "stranded" in Memphis, due to the blizzard, the staff tried even harded to make me feel pampered--even though it wasn't their fault and was out of their control! Highly recommend staying there when in Memphis!

Room Tip: room 115 was a King suite. Laundry facility down the hall (close enough to monitor progess, but far...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by TreasureTravel for Memphis
Ask TreasureTravel about Hampton Inn & Suites Memphis-Shady Grove Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KENTUCKY
1 review
1 helpful vote 1 helpful vote
“EXCELLENT!!!”
5 of 5 stars Reviewed February 7, 2013

This hotel was great!! The staff were very friendly and helpful. The rooms are very clean. Breakfast was extremely good and the hotel is located in a nice area. I will definitely stay at this location again.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask UNIQUE818 about Hampton Inn & Suites Memphis-Shady Grove Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
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Additional Information about Hampton Inn & Suites Memphis-Shady Grove Road

Also Known As:
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn & Suites Memphis-Shady Grove Road Hotel
Hampton Inn And Suites Memphis-Shady Grove Road
Hampton Inn Memphis
Memphis Hampton Inn
Address: 962 South Shady Grove Road, Memphis, TN 38120
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Memphis
#8 Business Hotels in Memphis
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Easy access from Interstate 240 exit 15, East Poplar Ave, third light turn left. Located close to Memphis attractions including Germantown, Cordova, Bartlett and Collierville, TN locations. Stay for a weekend, sporting event or for business. Regardless of the reason you're here, we are glad that you are here. ... more   less 
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Hampton Inn & Suites Memphis-Shady Grove Road
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