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“Great stay!” 5 of 5 stars
Review of Hampton Inn & Suites Memphis-Shady Grove Road

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Hampton Inn & Suites Memphis-Shady Grove Road
2.5 of 5 Hotel   |   962 South Shady Grove Road, Memphis, TN 38120   |  
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Ranked #12 of 134 Hotels in Memphis
Certificate of Excellence
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great stay!”
5 of 5 stars Reviewed February 22, 2013 via mobile

My husband & I stayed at this hotel while in Memphis. It was a higher grade of Hampton Inn than we've experienced. The suite was clean & nicely decorated. But what was really outstanding was the complimentary breakfast & dining area. The price was great & the staff was very friendly. We highly recommend a stay here.

Stayed February 2013, traveled as a couple
Helpful?
1 Thank Missvee11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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429 reviews from our community

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New Haven, Connecticut
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 16, 2013

I recently returned from a two week stay (which was unexpectantly extented due to the blizzard in the Northeast....) and highly recommend this hotel. The staff is WONDERFUL and go above and beyond to make sure your stay is comfortable! The shuttle to/from the airport and surrounding area (5 mile radius) is efficient and only a phone call away! Freshly baked, warm cookies every afternoon (weekdays) is a really nice "welcome home"! The room was always clean and service was exceptional. When they realized that I was "stranded" in Memphis, due to the blizzard, the staff tried even harded to make me feel pampered--even though it wasn't their fault and was out of their control! Highly recommend staying there when in Memphis!

Room Tip: room 115 was a King suite. Laundry facility down the hall (close enough to monitor progess, but far...
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank TreasureTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KENTUCKY
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 7, 2013

This hotel was great!! The staff were very friendly and helpful. The rooms are very clean. Breakfast was extremely good and the hotel is located in a nice area. I will definitely stay at this location again.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank UNIQUE818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed February 6, 2013

Lobby entry door was manual only... even the handicapped button did not work. A little awkward trying to shuffle the luggage cart through the narrow door! If the automatic door is broken, you should watch for guests struggling to enter your establishment with their belongings! Other than this, it was standard issue Hampton: clean, comfortable, decent breakfast. Most staff interactions were friendly and professional.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Auserinlexky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 4, 2013

I travel to the Memphis area several times a year and always revisit this Hampton because the experience is always good.
The hotel looks "fresh". The lobby and rooms are clean and nicely appointed, the staff has always been professional and helpful when needed, the food is consistently good and the hotel is located in a great area.
It's an easy decision to book this Hampton again.

Room Tip: The suites are exceptionally nice.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank RLyon1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 23, 2013

This is by far one of the nicest Hampton Inn's I have stayed at. The rooms are very modern with nice amenities like plugs in the lamps on the nightstand. The entire facility is up to date and well maintained.

The best part about this hotel was the staff. There was a bit of a miscommunication on their part with our room, but they remedied that without hesitation to more than our satisfaction. The next day, we came in during the afternoon around 2PM for my daughters nap and our room hadn't been made up yet. The housekeeping staff overheard us and had one of their staff members, stop what room she was cleaning and come make ours up. I have never had any housekeeping staff ever do that. All the staff was friendly and welcoming.

The hotel is easy access to downtown Memphis and other areas like Midtown and East Memphis. There are tons of restaurants right around this hotel. And the prices were reasonable. I will be back to Memphis and we will be staying here again.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank EllenB806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed January 20, 2013

We stayed here for 4 nights (my husband & I). Fortunately, we were upgraded to a suite, so working from our room was not too cramped. Our room had a separate bedroom and living/kitchen area. The breakfast downstairs (included) here was great. Being winter, I had the oatmeal nearly every day. The hotel is centrally located to everything we needed to accomplish. The parking is free. The staff is very helpful and friendly. They helped with with copies and faxing. Very nice folks. I highly recommend!

Room Tip: If you are a rewards member, it can't hurt to ask for an upgrade.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Suzanne V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hampton Inn & Suites Memphis-Shady Grove Road

Address: 962 South Shady Grove Road, Memphis, TN 38120
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Memphis
#11 Family Hotel in Memphis
#14 Romantic Hotel in Memphis
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Hampton Inn & Suites Memphis-Shady Grove Road 2.5*
Number of rooms: 131
Official Description (provided by the hotel):
Easy access from Interstate 240 exit 15, East Poplar Ave, third light turn left. Located close to Memphis attractions including Germantown, Cordova, Bartlett and Collierville, TN locations. Stay for a weekend, sporting event or for business. Regardless of the reason you're here, we are glad that you are here. ... more   less 
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Also Known As:
Hampton Inn And Suites Memphis-Shady Grove Road
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis
Memphis Hampton Inn

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