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“Lovely Hotel...what do some people want...” 5 of 5 stars
Review of BEST WESTERN Buchanan Arms Hotel & Spa

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BEST WESTERN Buchanan Arms Hotel & Spa
3.0 of 5 Hotel   |   22 Main Street, Drymen, Loch Lomond and The Trossachs National Park G63 0BQ, Scotland   |  
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Ranked #2 of 2 Hotels in Drymen
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
44 helpful votes 44 helpful votes
“Lovely Hotel...what do some people want...”
5 of 5 stars Reviewed December 2, 2012

Just back from a weekend at The Buchanan Arms...was fab. Stayed here a few years ago...was great then and they have done a lot of work since then and it's now absolutely fab. now. Cosy and inviting....the whole atmosphere is so relaxed. Our room was spotless....tea and coffee in room. We attended a party night on the Friday..and had dinner in restaurant on the Sat...food excellent. Breakfast on the Sun. after a party night put the staff under a bit of pressure as everyone came in at the last minute...they rose to the challenge despite some extremely rude guests who lets face it were not starving to death....definately be back.

Room Tip: rooms at front may have some traffic noise.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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713 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Glasgow
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed December 1, 2012 via mobile

We visited this hotel after buying a weekend deal off 5pm.com and following some mixed reviews on this website we were slightly apprehensive.
However, we were pleasantly surprised.
Hotel is spotless, staff all welcoming, room was great with flat screen tv , peaceful location, period features with modern decor.
Food was simply delicious in the restaurant and breakfast was great. We had use of the swimming pool and gym which was a great addition to our room.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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BAH_management, General Manager at BEST WESTERN Buchanan Arms Hotel & Spa, responded to this review, December 7, 2012
Thank you very much for your great feedback. We do not get it right all the time, But value all feedback, of course i am happier to read a great review, which points out my staff and facilities but constructive feedback helps me also to improve my product.

Thanks again and i hope i can welcome you back at the BEST WESTERN Buchanan Arms Hotel in the near future.

Regards

Volker Steinemann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellshill, Scotland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 28, 2012

Held our annual Conference again this year no complaints whatsoever friendly helpful staff good food and good nice location. Thanks to all staff for a enjoyable time. Special thanks to Lindsay Haggerty for all the attention to detail. Will def book again for next year.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAH_management, General Manager at BEST WESTERN Buchanan Arms Hotel & Spa, responded to this review, December 7, 2012
Thank you for your kind comments and we also thank you for your repeat business. It is a absolute pleasure to host your event and we look forward to next year.
Thanks again
Volker Steinemann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Motherwell
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 23, 2012

Overnight stay with my two grand daughters.Hotel is in need of a make over.Furniture. In the bar area was old and part broken.

Tv in our family room was not working,although they did try to fix to no avail.

Staff were first class bot property needs cheering up!

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 20, 2012

I cannot believe I have passed this hotel many times and not stopped over, I was extremely pleased with the quality of the hotel. The staff are very friendly, welcoming and efficient. Our room was very spacious, comfortable, clean and very quiet. I checked out very early this morning and met Jean one of the staff she was excellent very friendly and insisted that we had our breakfast before we left even although breakfast was not being served for another 30 minutes. Jean is indeed an asset to this hotel with her approach and her local knowledge we thoroughly enjoyed our breakfast. We will definitely return and highly recommend this wonderful hotel and it's staff.

Room Tip: We stayed in room 50 on the upper floor.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayr
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 19, 2012

Booked this as a cheap dinner, bed and breakfast deal. It was ok but felt the place is looking a bit tired. Dinner was all right but nothing special and I felt an extra £1 for a very limited cheese board was a bit over the top.
I used the Spa whilst there and it was very nice.
The staff were friendly and helpful and did try to help when the wifi wasn't working but it didn't improve and wouldn't work at all in the room.
Bed very hard and uncomfortable and breakfast didn't have a great choice.

Room Tip: If you want wifi, get one near reception.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 19, 2012

I had a great time here just for 1 night. Very helpful and friendly at check in, room very comfortable and the spa was lovely. Nice little bar too. Breakfast was both hot and cold buffet and with some other options (eggs and fish ) that could be ordered. Would definitely go back.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Buchanan Arms Hotel & Spa

Address: 22 Main Street, Drymen, Loch Lomond and The Trossachs National Park G63 0BQ, Scotland
Phone Number:
Location: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > Drymen
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Drymen
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Buchanan Arms Hotel & Spa 3*
Number of rooms: 52
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Also Known As:
Best Western Buchanan Arms Hotel Drymen
Best Western Buchanan Arms Hotel And Spa
Buchanan Arms Hotel Leisure
Buchanan Arms Drymen
Buchanan Arms Hotel Drymen
BEST WESTERN Buchanan Arms Hotel & Spa Drymen, Scotland

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