I visited this hotel for a weekend in February with my husband and 2 small children. We had a lovely time and will definetley be back. The leisure facilities were very good. We had dinner and breakfast in the hotel which was enjoyable. The staff were very friendly.

However our room wasn't very big as we had 2 children and had 2 travel cots in the room. The bathroom was a bit dated. But other than this we had a great weekend.

We love Scotland and we have had so many great experiences in other places over the past 2 years that I think it is reason that this time,
it was quite an ordinary stay.

The hotel from the outside is great. It is huge and the spa/gym facilities are super and modern. Unfortunately, the rest of the hotel is quite dated: peeling paint in breakfast room; our room was big but the heating in the bathroom didn't work (and it was snowy and cold outside this January); also, they have a very lovely lounge, but most of the seats seem to have lost all support.

We didn't try the restaurant for lunch nor dinner but we did have our breakfast there both mornings and unfortunately, again, it was one of the worse cooked Scottish breakfast I have ever had (cold toasts, poached egg that was almost boiled, cold and soggy potato scone, etc.). The staff was so young and unexperienced that they seemed unable to manage a half full breakfast room. Compared to other hotels/
B&B in the area, I would not recommend it. There are other places around just a great to enjoy Loch Lomond and where you can also find better pubs and restaurants around to eat something (the pub across the street from Buchanan Arms was quite awful too...)

We have just spent a couple of days at the Buchanan Arms. I can't fault it in any way...it seems to have been taken over and the new owners are striving to improve the hotel in all areas. to my mind there is not alot more they could do...the service is excellent,rooms great and the food and service in the restaurant is of an outstanding standard. The raspberry mousse is to die for!.
It is a warm and welcoming hotel...to sit in the lounge on the gorgeously shabby tartan sofas(that is a compliment!) with a brandy and a pile of magazines is heaven.
An ideal place to get away from it all but have lots to do and see on your doorstep.
We are planning to go next year and take visitors from abroad and also with a group of friends...why look for anything else when you know you will have everything you could want at The Buchanan Arms.

This was our second stay in this hotel, having visited it 2 years ago. It is a pleasant hotel to stay in. The staff are polite and friendly. The room was fairly small but comfortable. The bathroom was perhaps a little jaded but the shower was great! The pool and spa area are very nice and again the staff were very friendly.. A new sauna has been fitted by the pool since we were last here. This is an improvement as last time the sauna's were in the separate changing rooms. Its a great location for touring loch lomond. We would stay here again.