The Riverside Guesthouse is in a wonderful setting. Thereafter it's all downhill.
I had reserved an en-suite room and upon arrival I handed over the remainder of the cash required, a deposit having been paid beforehand by a friend who had booked three rooms as we were attending a nearby event. The cost for one night B&B being £50 for an en-suite room. We were shown up the stairs to our rooms by a man I assume to be the owner who I shall hereafter laughingly refer to as the 'host'.
"Two to the left and one of you to the right." he instructed as we arrived on the landing. My fellow travellers went to the rooms to the left of the stair top and I entered the room, as indicated by Mr 'Host', across the landing to the right. Therein was a double bed and two bunk beds.My friends and then left our cases in our rooms, mine at the foot of my bed, and drove to the nearby hotel for dinner. Upon returning I later went to bed and dozed for a while before heading to my en-suite shower room to use the toilet. By now it was approximately 9.30pm. After a while I became aware that I was being called by one of my friends. "You've got to change rooms." I replied that I was in the bathroom and would speak to him when I alighted. A few minutes later I was called again and upon re-entering the bedroom the 'host' was outside my door and he said, "You've gone in the wrong room." I said, "It's the en-suite room that was ordered and you told me this was it." "No, you'll have to move rooms" he said. Picture the scene. I'm in pajamas with my kit deposited in the bathroom and bedroom. I pointed out that I had slept in the bed and had used the bathroom. "You've got to move." Now I ask myself, 'Why did I comply?' I should have stayed put. But no, I shuffled across the landing to another room indicated by the 'host' who gave me a look that dripped icicles. No assistance moving my stuff and no apology. There was no en-suite in the room to which I was unceremoniously dumped.
I pointed out that I had paid for an en-suite room and was told that there was no ensuite room available. Anyway I thought that I'd make the best of it. I mused, 'After all it's only one night'. Could it get worse...? YES! What a long night it was too.
It soon transpired a larger group were esconsed in what had been 'my' room. More cash for Mine Host you see. It was raining outside when I eventually got to bed but after turning off the light I became aware of a loud tick tick noise every few seconds. It kept me awake until about 4.30am when, following a room search, I became aware that rainwater was falling into the room and on to a plastic bag in my open suitcase. I shifted the case out of the way and let the rain come in onto the 'hosts' carpet. My case had about a considerable amount of water in it, soaking my clothes. It stopped raining at about 5.30 am and I dozed off when the dripping noise ceased.
In the light of day I could see that there were brown stains on the ceiling where water had no doubt previously entered. These stains don't just appear after one night of rain. They had been there for some time. Rain had obviously come in previously. Not wanting to tempt fate any further I decided to skip breakfast but told the 'host' of the leak. He feigned surprise that water had come in. There was no mention of an apology let alone a refund..Oh and the Wi-Fi didn't work either. Other people have penned good reviews about this place. I'm pleased, because I wouldn't want anyone else to experience the deeply unpleasant time that I spent there.
Check that the rain doesn't come in!!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.