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“This hotel just gets better and better.” 5 of 5 stars
Review of BEST WESTERN The Crianlarich Hotel

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BEST WESTERN The Crianlarich Hotel
Main Street, Crianlarich, Loch Lomond and The Trossachs National Park FK20 8RW, Scotland   |  
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Ranked #1 of 2 hotels in Crianlarich
Edinburgh
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“This hotel just gets better and better.”
5 of 5 stars Reviewed December 4, 2009

Taking advantage of a glorious November day, my husband, sister and I stopped for lunch at this great hotel. We've visited twice before this year and each time things get better. The public areas are wonderfully warm and welcoming with new furniture layouts and roaring fires that make you disinclined to move on! Our lunch was delicious - great vegetable soup - and well presented by the charmingly efficient staff. In fact, we enjoyed it all so much that we have booked for an overnight stay with members of our family just before Christmas: I have no doubt we will have a splendid time.

  • Stayed November 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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452 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
London
1 review
4 of 5 stars Reviewed November 30, 2009

The Crianlarich hotel proved to be a perfect base for me and a group of friends who were getting away from London for the weekend. We had a busy schedule of walking and fishing to attend to and the hotel staff could not have been more accommodating to us. Both were very much appreciated after a long days walking up on the munros surrounding Crianlarich. A pint of Colonsay IPA in front of the log burner really was the perfect medicine for the aches and pains picked up during the day!

I was most impressed that the hotel manager made it his business to ensure the smooth running of a days fishing on loch Awe that the hotel had organised for our party in advance of our arrival - top marks for customer service!

In summary the hotel really is a perfect base from which to indulge yourself in the amazing countryside that Crianlairch has to offer. The welcoming bar and comfortable, clean rooms are just what is required for such a stay.

Seeing as the overnight sleeper stops at Crianlarich station (c.5 minutes form the hotel) we decided to hop on the train back to London on the Sunday evening. In hindsight this was a great move as it allowed us to enjoy Sunday evening in the hotel bar before dashing across to the station as the train rolled across the viaduct, right outside the hotel.

  • Stayed October 2009, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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byrnge, General Manager at BEST WESTERN The Crianlarich Hotel, responded to this review, December 4, 2009
Thank you for placing a review,we are so pleased that you had an enjoyable stay with us at the hotel.Your comments are most valuable to us.We look forward to welcoming you back in the future.
Nigel Bird
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Skipton
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2009

We stopped here to break the train journey to Mallaig so as to see as much as possible by daylight. It's in a beautiful spot, especially with the autumn colours.

The hotel itself was clean and comfy, especially the duvet which really was scrummy. The room was nice and the shower great. Because of the time of year the place was quiet, well it was a Sunday - they said there was only one other room taken although they'd been full on Friday and Saturday. We'd arrived about 9 but the chef was still there and was happy to cook our dinner which was great.

The only thing that tainted the stay wad the rude and miserable waitress, who would be sacked if it were our hotel. That aside, we'd recommend it.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
byrnge, General Manager at BEST WESTERN The Crianlarich Hotel, responded to this review, December 4, 2009
Thank you for taking the time to place your review,it is most important to us learn our guests comments on our standards of service and hospitality.I am delighted that you enjoyed your stay with us and would apologise for the experience with one of our team members and this has been acted upon.I look forward to welcoming you back to the hotel.
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Scotland
2 reviews
4 of 5 stars Reviewed November 16, 2009

My second visit to The Crianlarich, but first time I had stayed. I was up with some friends to try and nail a couple of the local munros. The warm welcome from both the staff and log fires was ideal after the 90minute drive up from Edinburgh after work on the Friday. The rooms were more than adequate, and beds surprisingly comfortable. A decent breakfast in the morning, my porridge was spot on. While we had our own transport to get us to the lay-by for the climb, the manager of the hotel offered to drop us off and pick us up in the hotel pick-up. A nice touch. Post-walk, the piping hot bath was a life-saver. The hotel's drying room by the reception for all our wet gear also made things very easy for us. After we had got sorted, the big telly in the main room which meant we could watch the rugby from the comfort of the hotel's sofas. Of particular note to me was the excellent food. The rare steak I had on the Saturday night was just superb and cooked to perfection. Worth a second stay alone.

  • Stayed November 2009, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, UK
Top Contributor
76 reviews 76 reviews
47 hotel reviews
Reviews in 57 cities Reviews in 57 cities
175 helpful votes 175 helpful votes
3 of 5 stars Reviewed November 7, 2009

My fiancée and I wanted an overnight stop en route back from the ferry port in Uig on the Isle of Skye, and before Glasgow. Found the hotel website and booked a room for about £55 – an amazing deal. Absolutely cant argue with the price we paid for a night's stay.

Seemed to be very few guests at the hotel, but it was out of season and atrocious weather outside. The room was clean & comfortable, albeit the bathroom very very small and the plumbing clanky / noisy.

The dining room for the evening meal appeared to be an extension of the bar. There was a big roaring fire, and it was very comfy, but it didn’t seem quite the right place to be having a proper dinner - many of the seats were sofa chair style, which you certainly couldnt sit up and eat a proper meal from comfortably.. The menu was certainly not bar food prices though – my starter was a pint of Langoustine, but the Langoustine were very small – and despite getting all the proper tools for cracking them open, it was a fiddle in return for very little. Certainly not the big meaty Langoustine I’d have expected for this part of the world (and for £11+). For the main course my partner and I chose steak, requesting it be served plane (with butter only), plus chips.

The waiter clearly understood, but when he brought the main course he apologised as the chef had cooked them covered in what looked like leaks and onions. He said “Sorry, I did ask the chef to do them plain”. Well – why bring them out if they weren’t what we ordered? The meat was also tough – certainly not worth circa £17 each.

We didn’t complain as we were only staying a night and we were tired after a long drive – but felt somewhat disappointed by the dining experience, especially considering it was one of the most costly meals of our holiday.

Breakfast in the morning was very tasty – but the waiter put no personality into his service. No warm welcome or smile, just doing the bare minimum to take the order and speaking very quietly. The Breakfast room felt tired and lacked atmosphere. I know there was only one other family in there, but they hadn’t even switched the lights on above the self-service cereal / drinks selection. Small things can make a difference. Some of the chairs were also fairly tired.

Absolutely couldn’t argue with the cost of the room and would stay again as a night stop on the long drive back south, as the room was clean and the bed comfy (the two most important things). Parking was also immediately outside the front door. But I cant help feeling the hotel could add so much more by injecting some extra enthusiasm into certain staff and perhaps making the dining room feel more like a proper evening meal / dining experience. And upping the dinner food quality to make it match the prices charged.

Location was superb. Beautiful surroudnings, albeit no view from our room other than other hotel rooms and a roof.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highlands of Scotland
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 8, 2009

Stayed here on the third day of my journey along the West Highland Way. The bedroom was fine, no frills, but OK. The bathroom was very nice. I got the impression the hotel had been designed for the coach tour market, however its under new ownership and I think they may be moving more towards the general traveller. The food was very good and it was nice to hear lots of Scottish voices from the staff.

Even though it was October, there was a free Celidh on the Saturday night in the very attractive, large function room.

  • Stayed October 2009, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Ireland
Top Contributor
67 reviews 67 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed October 7, 2009

My family and I were looking around for a place to stay for one night half way between Skye and the ferry crossing back to Ireland to rest our weary bones! We booked the Drover’s Inn but having read some of the comments on Trip Advisor cancelled our rooms and lost our deposit!

Instead we opted for the Crianlarich Hotel as it looked lovely on the website and had great reviews on Trip Advisor! We were a put-off at first as we remembered the Hotel by the thousands of flower pots that once sat outside, but were reassured when we found out that the hotel is now under new management, the coach tours have gone along with the thousand flower pots. I have nothing against flowers at all but I prefer a hotel to look like a hotel and not a garden centre! (and just think about all those little green flies that used to swarm around the old hotel!)

We were not disappointed switching from the Drovers Inn to the Crianlarich, the staff here were very friendly, the new manager (who had only started that week) was extremely professional, could not have been more helpful and made everyone feel very welcome.

We were invited to dine anywhere in the Hotel we wished which was a difficult choice, the décor was superb, sit by the fire, or at the window, or in the little drawing room etc.
It was great having such a choice where to Dine and the food was great!

Then the Ceilidh band began playing and gave us a great night’s entertainment, even I danced which is fairly unusual but everyone was enjoying the music and the craic!

I would like to suggest a couple of issues though to the Hotel which would have made our stay more comfortable:

(1)Please change the leather sofas, they look great but not at all comfortable!
(2)The lighting in the little drawing room was much too bright to relax in after dinner and I understood the spotlights on the ceiling could not be switched off?

All in all we had a great night at the Crianlarich Hotel and hope to back next time we are in the area. Keep up the good work guys to everyone at the Crianlarich and don’t forget to change those sofas!

  • Stayed October 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN The Crianlarich Hotel

Address: Main Street, Crianlarich, Loch Lomond and The Trossachs National Park FK20 8RW, Scotland
Phone Number:
Location: United Kingdom > Scotland > Loch Lomond and The Trossachs National Park > Crianlarich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #1 of 2 hotels in Crianlarich
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Scottish hotel near Glencoe and Loch Lomond. BEST WESTERN The Crianlarich Hotel is an award winning, comfortable and well-appointed 36 bedroom, 3-star hotel in Scotland and is uniquely located within easy reach of Glencoe, Loch Lomond, Loch Tay & Killin and Oban & the Western Isles.Built in Victorian times, this independently owned Scottish hotel offers year round special breaks and is a perfect venue for meetings and functions and wedding receptions in Scotland.Wining & dining in our Scottish bar & restaurant. We are pleased to offer dining all day within Highland Lounge which has been awarded an AA rosette, and in our public bar we stock a wide selection of beers, carefully selected wines and award-winning Single Malt Whiskies from traditional Scottish distilleries. ... more   less 
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Also Known As:
The Hotel Crianlarich
BEST WESTERN The Crianlarich Hotel Scotland

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