was given a gift of a spa day plus lunch. thought the pool was cold and the dressing rooms far too warm. then went for lunch. given wrong cutlery - not much to complain about but then had to ask three times for our drinks which took about 20 mins to arrive. then asked for bill. only had to ask for this twice & got the wrong one which was approximately 3 times the amount due. view was lovely. food was good but disappointed in service. proceeded to cameron house & was blown away by the service. they need to take a leaf out of their books.
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