OK, here are the details: HVAC is too noisy, breakfast biscuits were stale and soggy, coffee was pretty terrible, the (very pretty) lobby smelled of stale smoke and cover-up, the vanity faucet was hard to control, the TV remote didn't work, the exercise room was locked, and -- worst of all for me -- the hot tub had no working jets, looked murky, and was only lukewarm. BUT the staff was SO enthusiastic, responsive to requests, and proud of their work that I am actually eager to stay here again. They are proud of their property, which shows in their responsiveness and attention to important things like, uh, cleanliness!
A funny/charming story: At registration, I said, "I'm a platinum member. Don't I get a free water or cookie or something?" The delightful agent replied, "Ah, it says here on the computer screen that we're supposed to offer you something, but--well, we have nothing to offer. But you get your points. It says so right here!" Now who could resist that honesty, I ask you? Such a rare commodity!
I look forward to returning very soon. I'll bring my earplugs, my own coffee and biscuits, and hope that the hot tub is hot and jetting.
- Official Description (provided by the hotel):
- Stay at this award-winning hotel in McMinnville, Tennessee and experience Best Western's Best of the Best! Escape to the Best Western Tree City Inn located in McMinnville Tennessee, the nursery capital of the world. The hotel is conveniently located close to Cumberland Caverns for hiking and cave exploration. Enjoy kayaking and other outdoor recreation at the Rock Island State Park. The Tree City Inn offers every amenity needed to ensure a comfortable stay. The hotel offers 41 clean quiet rooms all equipped with high-speed Internet access and cable television with HBO®. Other hotel amenities include an indoor pool, spa, fitness center, and a free continental hot breakfast where guests can make their own waffles. ... more less
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- Also Known As:
- Best Western Mcminnville
- Mcminnville Best Western