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“First Shearings trip” 4 of 5 stars
Review of Bay Glenburn Hotel

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Bay Glenburn Hotel
Mount Stuart Road, Rothesay PA20 9JP, Scotland   |  
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Ranked #3 of 3 Hotels in Rothesay
Loughborough, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
“First Shearings trip”
4 of 5 stars Reviewed July 23, 2013

This is the first time we have travelled with Shearings and to one of their own hotels. Although the hotel is a little rough around the edges you can clearly see that it is being renovated bit by bit the ball and dinning room have not long been done up, so we found it nice and it will look great once completed. Our room had a lovely view across the water the bed was clean and so was the bathroom, the food was excellent, varied and well cooked and so was the service the staff were lovely and always keen to help. I would definitly recommend this hotel, but be aware it is a 200 yr old building so enjoy the character and for the price we paid it was very good value for money.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The-Glenburn, General Manager at Bay Glenburn Hotel, responded to this review, August 2, 2013
It's great to see you enjoyed your first Shearings visit and we really appreciate you taking the time to write your comments on our site. Our main aim is to offer great value holidays and it's nice to see our guests acknowledging this, and many thanks for the great comments you made about the food and service you received, I'll be sure to pass this on to the staff.
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591 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (250)
Date | Rating
  • English first
  • Any
English first
Charlestown, null, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 23, 2013

Just back from another enjoyable weekend and the added brilliant weather made our stay even more enjoyable .It is over five years since we last had a break at the Glenburn .My wife and I knew that the hotel is tired and in areas require refurbishment but we did think the ballroom which has been refurbished to a high standard and is on par to a five star hotel The bedroom was a bit tired and required a redecoration beds were spotlessly clean and comfortable plenty hot water at all times of the day my wife had a problem with the hairdryer which she reported on the first night on way to dinner the receptionist took note and said she would have that attended to the following morning to our surprise whilst we were at the entertainment that night the hair dryer was replaced can't get better service than that .The dining staff were very efficient ,great service and excellent quality hot food served with a great choice menu absolutely no complaints .We will be back soon a big thanks to all staff and the entertainment team for making a great weekend for my wife and myself

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The-Glenburn, General Manager at Bay Glenburn Hotel, responded to this review, August 2, 2013
Many thanks for posting your review on our site, it really is very much appreciated. I'm delighted to see that you enjoyed your short break at the Glenburn, and will be sure to pass on your comments to the staff, and we look forward to seeing you on your return.
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Lanark, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed July 16, 2013

Two couples took a three night special deal over the weekend. We had all stayed at the Glenburn before but a long time ago. First impressions were very poor as the reception area is very dull and has that peculiar odor common to hospitals and old folks homes. The route to our room was not much better and the room itself was very tired with creaking floorboards that felt like it was only the carpet preventing one falling down a hole. It is a bit sad to see this grand old lady of a hotel sliding into her dotage.
However, knowing that this is a hotel catering for the low cost coach trip holiday market and not expecting too much we did enjoy our stay. The ballroom has been fully refurbished to a good standard and so has the dining room. The food was better than expected with the starters and mains being of very good quality though the sweets were of the "school lunch" variety.
What really made the difference was the excellence of the staff. They were all wonderful. Service was swift, reliable and cheerfully delivered. Every request was promptly dealt with to our complete satisfaction.
These are people making the most of an old and challenging building to provide cheap and cheerful accommodation to mainly elderly holiday makers and they do it very well. If you accept it for what it is you will be well satisfied but if you are looking for modern luxury accommodation look else where.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The-Glenburn, General Manager at Bay Glenburn Hotel, responded to this review, July 19, 2013
Thanks very much for having taken the time to post your comments on our site, we really appreciate you doing this. We are getting round to refurbishing the hotel, we had some rooms done this year and have started planning for several more early next year. It's really good to see that you appreciated the value we offered, and the comments about the staff are greatly appreciated and I'll be sure to pass them on. Once again many thanks.
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blackpool
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 15, 2013

Just had 2 nights mid week in the Glenburn and thoroughly enjoyed it as we only decided the day before that we would go. Surprised this hotel doesn't do their own mid week 2 night breaks as once the coaches are in they know which rooms are empty. They only do Fri-Sat or Sat-Sun. We booked ours with Late Rooms. We arrived on the island on the 12 o clock ferry from Wemyss and it was pouring with rain so they let us check in early .Fortunately it was a lovely sunny warm day next day. The room we had was very nice on the ground floor. It was a large room with very comfy beds and super clean bedding. The bathroom looked as though it had been renovated and the towels were white and fluffy.. The food was excellent with very good choices for breakfast and dinner. Nothing was too much trouble for the dining room staff or any of the other staff. Lovely lounge areas and a super ballroom with good entertainment I have read some reports on here that make me think I didn't stay in the same hotel that they did. What do people want. The hotel is a bit tired in places but it is very clean, good rooms comfortable beds and excellent food.What more could you ask for. Some people are never satisfied.

Room Tip: A sea view room is available
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The-Glenburn, General Manager at Bay Glenburn Hotel, responded to this review, July 19, 2013
Many thanks for the fantastic review you have posted on our site, it really is good to see that you enjoyed your couple of nights with us. I'm delighted to see such positve comments about the staff, they really do work hard and I'll be sure to pass on your comments to them.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lincolnshire
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 13, 2013

Just got back from the Glenburn Hotel.(Didnt want to leave).We have had a fabulous time.I know the weather was absolutely exceptional and anywhere looks good when the sun is shining.But where the Hotel is situated the views from the main balcony is fab.You would think you were abroad somewhere.The food was great.Good choices and the waiters and waitresses work really hard and so polite and attentive.I know people seem to commplain on some of the rooms but we were more than happy with ours.Those that have complained bitterly on that subject should realise if they are wanting 5star that's where they should go.And pay the 5 Star prices.It was clean and comfortable.and that wasn't an upgrade.We think it was fantastic value for money and look forward to going back again.Well worth going to visit Mount Stewart.The inside is WELL!!!,amazing.The driver Dave was great.So informative of everything around..Cant wait to go back.There is plenty to areas you can walk around and we also enjoyed the lovely gardens they had to see on the front.Hope those you have booked to go have as lovely time as we did.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review, July 16, 2013
Thank you for taking the time to write a great review. we are getting good comments about the views from the hotel and rightly so they are fantastic. We do like to provide value for money and it is good see that you have mentioned this. We have brilliant staff who always do their very best and I will make sure we pass on your comments to them.
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Consett, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2013

My wife Jean and I stayed at this hotel for a Friday to Monday tour, and thoroughly enjoyed our stay at this hotel and on this beautiful Island.
The Hotel and staff are lovely, special thanks to Rita our lovely waitress who served our lovely meals, to the cleaning staff and to all the bar staff, not forgetting the managers /manageresses
who met us as we got off the coach.
The hotel is lovely and we loved the lounge and bar that looked out over the bay where we seen some fantastic sunsets.
No complaints at all, room was lovely. Thanks to everyone on this 'Island of Dreams' hope to return in the future.
Stan & Jean Spence Consett, County Durham.

Room Tip: If you pay a bit more for a sea view it is a lovely view. someone said the best rooms are on the gro...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review, July 15, 2013
Thank you for taking the time to write such a great review. The outlook from the hotel over the bay is second to none and it is lovely when guests appreciate the views. I will pass your comments onto Rita she will be delighted to know that she has been mentioned.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 2, 2013

Went with National holidays had a seaview room hotel a bit tired but you can see that its n done up bit by bit the hotel may have been tired but the enthusiasm and excellence service from all the staff more than made up for it the food was fab and you even were waited on hand and foot I would definitely go back again as the isle of bite itself is beaut!!!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review, July 16, 2013
Many thanks for taking the time to write a great review. We have a great team of staff here at the hotel and it is lovely that you have experienced that. We have a refrubishment plan in place for the bedrooms but as you can image with the size of the buliding it takes time. I will pass on your great comments to the staff they will appreciate them.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bay Glenburn Hotel

Address: Mount Stuart Road, Rothesay PA20 9JP, Scotland
Phone Number:
Location: United Kingdom > Scotland > Argyll and Bute > Isle of Bute > Rothesay
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Rothesay
Price Range (Based on Average Rates): $
Number of rooms: 200
Official Description (provided by the hotel):
Exuding an air of grandeur and charm, this impressive Victorian sandstone Hotel was built in 1892. Set in an outstanding position above its own terraced gardens, the Glenburn enjoys a superb panorama across the waters of Rothesay Bay to the Cowal Peninsula. Step inside the hotel and you’ll be greeted by spacious well-proportioned rooms which offer a level of comfort which should immediately put you at ease. With a wealth of outdoor pursuits on the isle, from fishing to bowling and from golf to walking, it’s up to you how you choose to relax at the Glenburn… socialise in the bar, escape to the quiet lounge, indulge in a game of snooker or just enjoy the evening entertainment. The town’s shops, harbour, medieval castle ruins and sporting facilities are just a pleasant walk away along the palm fringed promenade. The hotel contains some guest parking which is located at the front and side of the building. ... more   less 
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Also Known As:
Glenburn Hotel Rothesay
Bay Glenburn Hotel Rothesay, Isle Of Bute

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