Myself, husband and two friends from down south arrived on Saturday 6 October 5ish, no reception, were given keys at bar. Found own rooms then went down to bar for drink. Although real ales were advertised they did not have any on tap and only one type bottled. Disappointing for the men. We decided not to eat there and went across to the "chippy" which was first class and freshly made.We returned to hotel and ordered 4 Irish coffees. These were totally unaceptable and not made properly and to add insult to injury they used cream from an aerosol which is a "no no". We complained after a few sips of our drinks which seemed to upset the barmaid and who quoted "this is how they are made here" but did fully refund. Think she needs some training on "people skills" When retiring to our room my friends discovered their duvet cover was soiled on the underside with various "white stains" Our room the duvet was not stained but not fresh and all crushed A complaint was made and a manageress called to the room and changed bedding in both rooms and said we could always check out but it was after 10 pm and the driver had had a few drinks and we had nowhere else to go etc, Bed lights were not working in both rooms and we were provided with bulbs. I am pretty sure these rooms are not checked by management before customer occupation. So make sure you check bedding thoroughly. An apology would have been nice. On a positive note the breakfast was excellent.
- Also Known As:
- Tailrace Inn Kinlochleven, Scotland
- Official Description (provided by the hotel):
- •Comfortable en-suite accommodation, good food and drink. •The Inn has 6 fully modernised bedrooms with en-suite facilities. •Secure online booking available •Bar with Sky Sports & ESPN Sports, showing all major sporting events on our big screen TV. •Free Wi-Fi Internet access available in the bar and bedrooms. •Meals are served in our Bar and dining room. •Ideal for outdoor activites: hiking - fishing - water sports - rock and ice climbing •Ski-ing at Glencoe and Aonnach Mor near Fort William ... more less
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