There seem to be a lot of mixed opinions about this place, and that is understandable. Our rooms were adequate, but not great. The food was very good - well prepared, with fresh ingredients and good, friendly service. The front-desk was probably the weakest part of the experience, and that seems to be a consistent complaint. Depending upon which manager was on duty at the time, the service from the front desk varied in quality from being very helpful and accomodating to almost ignoring our inquiries.

Also note that this is an old sheepherder's house that has been converted to a hotel. That's part of the charm, but I think some of the expections that are created by their website don't prepare you for the fact that it is a small place, rustic and very relaxed, with limited services and facilities. Also, the prices do seem to be a tad high for what you get, but I'm sure that's driven largely by the beauty of the location. If however, the beauty of the location is not your principal concern, then it may be overpriced for you.

The location is beautiful and is very nice, if you simply want to relax and look at the loch, eat well, read or take a walk. Although, I will say that they could put a few more sitting spots (benches) near the water, so that you don't simply have to walk down there and stand while you take in the view. Beyond those rather sedate activities listed above, it's a 2 mile trek to the nearest pub and 10 or so to the nearest town. There is a nice little bar area in the hotel, but it closes pretty early. Again, if isolation, beautiful surroundings and relaxation are what you crave, this could be your spot.

We had wanted something quiet and peaceful, but with closer access to more activities. This was my fault for not investigating more closely, so I'll take credit for that bit of disappointment. It was nice, but in the end, we wished we had stayed in or nearer to Oban.

the long trip up the 7 mile drive was well worth the fabulous food. Don't be put off by the long approach - the road is excellent with passing places every 50 yards or so.
Staff excellent and very attentive. Location superb. As we had dogs we were allocated one of the more modest rooms. It was small but had all you could need. The view was stunning and we whiled away many an hour just gazing at the uninterrupted view of the loch. They are very conscious of keeping the parking area at the front of the hotel free to give guests the best view. The restaurant staff are great - nothing too much trouble and the food is outstanding. Plenty of places around the hotel to sit and read a book in total peace and tranquility. We will be back.
Peter and Judy - Windermere

This was to be a romantic weekend to celebrate our wedding anniversary and what a disappointment! We mistakingly thought that the price reflected the standards - TOTALLY WRONG. This has once been a lovely hotel in a beautiful location, the location remains the same but the hotel is sadly a shadow of it's former self. The external paintwork is in poor condition, the woodwork is rotten and the gardens sadly neglected. Our 'junior suite' was a pleasant enough room but the decor required major attention - stained carpets and a broken bath panel. No television and drab furniture. The manager was extremely unhelpful and so we left without being refunded our deposit. Not an experience we would like to repeat.

We booked a loch view suite via the internet. On arrival we found no loch view (see photos), frayed towels, dirty carpet an cheap furnishings so we changed hotels as hotel manager/owner's attitude was awful. This hotel's location is stunning but its exploited by the price and the misleading room descriptions on its website. If you want a truly magical stay try the Ardanasaig, a few miles along the road but a million miles better!!