Booked in with a few hiccups, shown to cabin upon arrival by a flustered host who did not show us how to work everything. Had no hot water from either kitchen or bathroom taps which were difficult to turn on. Bed was as hard as the floor, replacement "new" mattress was also far too hard, work with a sore back every day after a terrible sleep! 3 day stay and no fresh towels provided! Plates in cupboard were both dirty and chipped. When checking out we raised our disappointments with owners who were rudely dismissive and shouted at us saying we just wanted discount despite having paid I full! He also tried to charge me double the agreed price! We were told that it was up to us to check all was in working order as how we're they supposed to know! Surely the onus is on the owners to ensure quality prior to guests arriving?! Would neither return or recommend this accommodation.
- Official Description (provided by the hotel):
- Hotel/B&B located in an old Scottish hunting lodge two minutes from the center of town. ... more less
- Also Known As:
- Braemar Hotel Braemar
- Braemar Lodge Hotel Scotland