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“Lack of TV” 3 of 5 stars
Review of Hotel Eilean Iarmain

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Hotel Eilean Iarmain
3.0 of 5 Small Hotel   |   Isle Ornsay Hotel, Sleat IV43 8QR, Scotland   |  
Hotel amenities
Ranked #2 of 6 Sleat B&B and Inns
Peterhead
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Lack of TV”
3 of 5 stars Reviewed April 17, 2012

Just returned from a 2 night break at this Hotel. First impressions, very nice indeed. In fact, Thought about booking up for Hogmany/New Year. But have re-thought that one. Love the place, love the area, which is the main attraction, but found the biggest draw-back is lack of television. If you cannot retire to you room later in the evening to at least watch the news, you have no choice but to sit in the bar & drink. After having a drink - or 2, & I mean only 2, you dare not drink & drive, even in the Highlands. So, like it or not, you are somewhat of a prisoner. Whilst it's a nice place to be a prisoner, it turns out to be a very expensive cell. A very nice cell mind, but alas, no TV. Good bar meals, reasonably priced, but main restaraunt charges 40 pounds for a 3 course meal plus drinks, so can turn out quite expensive.
Don't think we will re-visit, which is a shame, but being cut-off from the rest of the world doesn't appeal to me.

Room Tip: If you are happy without a TV, this is the place for you.
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  • Stayed April 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
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English first
glasgow
Top Contributor
202 reviews 202 reviews
39 hotel reviews
Reviews in 109 cities Reviews in 109 cities
230 helpful votes 230 helpful votes
4 of 5 stars Reviewed April 15, 2012

I love this place -it is in one of the most scenic locations in the whole of Scotland let alone Skye itself.It's mainly the bar we head for for a pub lunch when we're in Skye ,with decent prices and good portions.This time -April 2012 - the soup wasn't quite up to the usual standard nor was the menu overall (there are usually great homemade sweet options) and I hope it's not going downhill after Sir Iain Noble died as it would be the loss of a real gem.
There's always nice,melodic Gaelic/Scottish music playing quietly in the background and I love the old pine-clad interior and the roaring fire.It's very child friendly too.
Sleat must be one of Skye's most beautiful corners and Eilean Iarmain is in the most picturesque setting with it's little lighthouse and grand Knoydart mountains framing the scene and some lovely traditonal whitewashed cottages dotted around the bay.
I have stayed with friends in the 'new' annexe and it was ok -a couple of housekeeping problems - but breakfast and dinner in the main hotel itself was excellent.
But the bar is always worth a stop.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 14, 2012

I booked this hotel for a family trip (2 adults, 2 kids aged 15 and 11) to Scotland. The Isle of Skye is quite remote, and the hotel adds to that feeling of isolation since it's pretty much the only thing you can see in miles. The property is okay; their website is an honest depiction of what you will find there: a cozy, traditional property with beautiful loch views; up-scale but not entirely luxurious rooms and kitchen; very friendly staff. We had 2 rooms and we stayed for 2 nights. Both rooms were clean and well appointed, with goodies and details that show care for the travellers. However, one room was clearly bigger and better than the other. There are 2 options to eat: the pub and the restaurant. The pub is small but animated most evenings; the food was good but we were so tired and hungry, I'm not sure this counts. For dinners, the restaurant has a set menu of £34-39 for 2-3 courses with elaborate dishes. The food was good but a little pretentious and overpriced. There is free wi-fi in the lounge only (not at all in the rooms) and to have mobile coverage you'll have to walk out 100m to the edge of the loch... All in all, if you're going to up to Skye, this may be one of the few very nice options to stay over.

Room Tip: Rooms/suites with direct loch views are very pretty. Rooms over the pub can be *very* noisy at night...
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed April 3, 2012

I booked the hotel for myself and my fiancee as a result of reading the excellent reviews/feedback on the hotel through "Trip Advisor", It was by no means the cheapest option so our expectation was high however we were extremely disappointed from start to finish.

We originally booked into room 2 (described as a superior double). The room itself was OK albeit with dated furniture and an unsightly stain on the carpet. We were however very disappointed to discover there was no TV. I thought that this would be a standard feature of a room which was charged at £140 per night. We are by no means couch potatoes and greatly enjoyed our time exploring the Isle of Skye but the expectation for a TV in the room is not unreasonable particularly after a long day of exploring and an early morning drive up from Fort William. We asked to upgrade to a suite which was available for our 2nd night.

We would have also liked to sample the restaurant for an evening meal however there was no indication of price both on the hotel's website or at the hotel itself. Obviously, there is the saying "if you have to ask the price, you can't afford" however as a guest of the hotel an indicative price should atleast be provided.

Breakfast was extremely disappointing as was the service from the antipodean lady who was front of house for our 2nd morning and her bad attitude became a running theme throughout our thankfully short stay. My fiancee was served with scrambled egg and smoked salmon for breakfast and the lady when serving commented that the eggs were overcooked and plonked it on the table and walked off before we could respond....absolutely terrible customer service. We've had better service in youth hostels at an absolute fraction of the cost compared to that received at this hotel.

We arranged to move our bags out of our room in anticipation of our transfer to the suite later in the day so I went to reception to hand our keys in for our original room. The reception was unmanned. I knocked on the staff door and was ignored despite people being in the room and eventually rang a bell that was handily placed to get their attention. Again, we were served by the lady who was front of house at Breakfast. Her attitude was appalling and she treated us as if we were an inconvenience/nuisance for wanting to move room.

Unfortunately for us later in the day we had the misfortune of dealing with her once again. This time to collect the keys for our suite. Again, her attitude was surly and she had a very hazy recollection of our conversation earlier in the day regarding our suite upgrade. She told us to find our own way to the suite coupled with a "sarcastic" aside that "I hope you won't be disappointed with this room".

The room overall was an improvement with great views however the TV operation was unduly complicated and again there was a stain on the downstairs carpet. The WI FI didn't work either despite being advertised as part of the package.

The bar which is part of the hotel was OK albeit extremely busy in the evenings so we couldn't comment on the quality of the food.

Overall, we are extremely disappointed with our stay. The hotel is in a spectacular location however it is VASTLY overpriced and some of the staff have no concept of customer service.

It also oversells it's location. We drove past a wide variety of hotels/BnBs boasting as good if not better views than this place and I know they were charging nowhere near the price this hotel wanted.I don't know how they justify their prices. I've stayed in better "Premier Travel Inns" than this and this hotel is not in the same league as other hotels I've stayed in at this price bracket.

The view alone is not enough to justify this sort of price without excellent facilties and service to back it up and this place fails miserably to provide it.

I won't be wasting my money here again when I return to the Isle of Skye and wouldn't recommend it...overrated, overpriced and very underwhelming.

  • Stayed April 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed March 29, 2012

We booked this hotel for a 2 day break in March with friends and didn't know what to expect. The hotel did not let us down. Set in a stunning location beside the water with beautiful views of the hills, this hotel was perect. On arrival we were greeted by Neil who was very pleasant and charming who showed us to our room to settle in then we had a nice glass of prosecco followed by afternoon tea which was delicious!! All of the staff were very friendly and accommodating and the food was some of the best we have tasted. The hotel has a bar which is where we spent both nights and had a great time! Jo, the barmaid was lovely and it felt like we had known her for ages! The hotel had put on a band for St Patrick's night and it was a great atmosphere with all the locals. All in all we couldn't have wished for better and we will definetly be back to stay at the Hotel Eilean Iarmain. Katrina and Gerry.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Glasgow, Scotland, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 27, 2012

This hotel was recommended to us by a friend who had stayed there 5 years ago and it lived up to all her hype! We stayed for two nights on the 23/24th March and got a deal which was advertised on their own website - 2 nights for the price of 1 (suite £170) providing you eat dinner at the hotel both nights, not a huge amount to choose from on the menus but what we sampled was delicious especially the fish. We had never been to Skye before and spent our 3 days there trying to see as much as possible but without a doubt, this hotel was situated in the most picturesque place we saw the entire time. Hotel is only 15 mins from Broadford and 45 mins to the capital/main town of Portree.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunfermline, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 19, 2012

This hotel is a gem, because of its idyllic situation on the water's edge, its quirky mix of old buildings, reclaimed as accomodation, the attention to detail and its friendly, attentive staff.

On arrival we were greeted by Neil, a smiling, smart, young man, who showed us to our room and said that afternoon tea was being served in the lounge. This was a veritable feast of smoked salmon sandwiches and home-made scones and pancakes and a glass of sparkling wine, served in front of an open fire. The room was furnished with two huge comfortable sofas and similarly-inviting cosy armchairs.There was a stuffed eagle above the door, quite menacing.

We did not eat in the restaurant, as there were no prices on the menu, which seemed very enticing, making use of the local seafood. But, on the premis that, "if you have to ask the price, you can't afford it!" we ate in the pub! The food was freshly prepared and delicious,served by a very pleasant barmaid. But the decor really needs attention.

Our bedroom was in a white-washed house,across the road, which contained a few rooms. Ours was on the ground floor, with double aspect and views of the sea. Disappointingly, the windows were covered in condensation each morning, so we could not enjoy the view. Perhaps double glazing would solve this? However, we were delighted with the four-poster bed, the huge, old wardrobe and the mismatched chairs. It was chaming and quaint. No tartan carpets here!!!!

We had a problem with lack of hot water and the room was quite chilly, but this was resolved promptly and efficiently by Neil.

Breakfast was a feast of quality produce.....venison sausages, huge Portobello mushrooms, crumbly black pudding et al and cooked to order and served by smiling, attentive staff The menu included other dishes using Scottish produce.Butter, jam and marmalade were home-made and served in dainty little dishes-no nasty, plastic containers and foil-wrapped frozen butter here. There was a generous mixture of croissants,toast, cereals and fruit should you wish lighter fare.

There was a guidebook in the room with places of interest and suggested walks. I have mobility problems, so enjoyed the wonderful scenery from the car.We had a wonderful weekend.

Perhaps more walk-in showers or even a handle on the wall in the bath would make life a bit easier for those with limited mobility. A sloping path from our cottage to avoid the steps was thoughtful, but a wheelchair cannot run easily on chips.

None of this spoiled our enjoyment. We shall return to Eilean Iarmain.

Room Tip: Upstairs rooms in the cottage must have stunning views.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Eilean Iarmain

Address: Isle Ornsay Hotel, Sleat IV43 8QR, Scotland
Location: United Kingdom > Scotland > The Hebrides > Isle of Skye > Sleat
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #2 of 6 B&Bs / Inns in Sleat
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Eilean Iarmain 3*
Number of rooms: 16
Official Description (provided by the hotel):
This traditional hotel, in an idyllic setting, with spectacular views across the sound of Sleat to the Knoydart Hills, retains it old-world charm giving each guest a truly genuine highland welcome from the moment you arrive. People have been coming here for over a hundred years, drawn by a love of Skye and its history, culture and language. The hotel is open all year enabling visitors to experience Skye in all seasons. ... more   less 
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Also Known As:
Hotel Eilean Iarmain Isle Of Skye/Sleat, Scotland

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