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The Isles Inn: Traveler Reviews

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Reviews of The Isles Inn

( 10-14 of 18 )
“Enjoyed our stay!!”

The Isles Inn

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4 of 5 stars
dinkydoll
Scotland
Sep 24, 2007
1/1 found this review helpful

I was a bit wary of staying at the Isles Inn after reading previous reviews but I was plesantly surprised! The property is not a hotel, it's a pub with accommodation - therefore you cannot expect the same standards that you would recieve at a hotel. The rooms are a good size and tastefully decorated - ours had a lovely 4 poster bed and both the bedroom and the shower room were immaculate. There are tea/coffee making facilities, a television and the inn is in an excellent location for exploring Portree. I stupidly forgot to bring my hairdryer and when we asked at the bar if they had one we could use we were told that they didnt know where it was - that was my only complaint but like I said, its not a hotel. Breakfast was delish - very impressed!! We very much enjoyed our stay at the Isles Inn and if we are ever back in Portree will not hesitate to book there again - great value for money!

  • This TripAdvisor Member:
    • Liked — The 4 poster bed and breakfast!
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dinkydoll's Summary
Date of Stay: September 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: March 19, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Management Response
isleofskye, owner
(Management representative)
Sep 26, 2007
Thankyou very much for your great review, we have had some horrible ones just recently and I was appalled by them. We are, as you so rightly pointed out, an inn, not a hugely expensive modern hotel and our rooms are nice. Sorry about the hairdryer I am in the process of putting them in the rooms, we do have 2 but they are kept in the housemaids cupboard, If it was a boy you asked, they never seem to know no matter how many times I telll them! Thankyou once again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
“Unpleasant Stay”

The Isles Inn

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1 of 5 stars
crmEdinburgh
Edinburgh
Aug 8, 2007
1/3 found this review helpful

My wife and I just stayed two nights at the Isles Inn. It is the worst accomodation we have ever stayed in. Unhelpful staff, no one to bother even showing us to our room which was tiny and filthy to boot. When arriving we had to clamber past painters working in the narrow staircaises and a woman pressing pillowcases in the middle of the hall on a large machine - no matter, we are not that fussy.! The price was inflated to a ridiculous £45.00 per person per night which makes it the worst value stay ever.

Cannot say anyting positive about this place. Stay away.

  • This TripAdvisor Member:
    • Liked — nothing
    • Disliked — dirty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crmEdinburgh's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: August 08, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other
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Management Response
isleofskye, Owner
(Management representative)
Aug 16, 2007
This very pleasant couple stayed with us, ate with us and at no time gave any indication they were unhappy. After they had paid on their final morning the lady told me that she thought our housemaids were not cleaning the rooms properly as they had not polished her bedside table! I apologised and before i could do any thing else they left. I spoke to the housemaids and reminded them that they were to polish all wooden surfaces in the rooms, stay as well as goes.
We have had one painter who through the day has been painting the top corridor, in the early part of the day so as not to disturb people staying. Unfortunately maintainence is always ongoing, The girls ironing the pillowcases were not in the middle of the hall but in their normal place outside the laundry on the 1st floor, we do all our linen inhouse as I believe it is better for the environment rather than sending the laundry away to an industrial factory. The normal price in July and August is £45 per person, per night and we are in fact at the lower end in pricing alot of the surrounding hotels are more. The room is a normal sized bedroom with ensuite, we are not a modern hotel but an Inn built several hundred years ago, and why stay and extra night if they were not happy.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
“brilliant stay”

The Isles Inn

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5 of 5 stars
binnyyeovil
yeovil
Jul 3, 2007
2/3 found this review helpful

Read these reviews and can't believe I have just stayed in the same place. Stayed 3 nights my room was clean, serviced every day and the staff were nothing short of brilliant. Ate there twice on both occasions great food, scallops to die for an a majestic steak. It was very busy, there was a pipe band festival on, the staff were run off their feet but always took the time to answer any queries and help. Brilliant stay and will definately come again.

  • This TripAdvisor Member:
    • Liked — The staff absolutely brilliant
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
binnyyeovil's Summary
Date of Stay: July 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: July 03, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Outdoor / Adventure, Great food / Wine
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“Rude staff”

The Isles Inn

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1 of 5 stars
raahee
Gur
Jun 29, 2007
1/2 found this review helpful

This place stands out as the single most inhospitable experience in my Scottish holiday. After rudeness, i encountered indifference. The ambience is not worth recommending either.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raahee's Summary
Date of Stay: June 2007
Member since: June 29, 2007
Was this review helpful? Yes No
Management Response
isleofskye, owner
(Management representative)
Jul 11, 2007
This weekend was the pipe band festival and the isles along with every other establishment was extremely busy. Unfortunately people who come to the bar want to be served immediately whether it is their turn or not all I can say was I was there the whole week-end and my staff were 1st rate. They were under a lot of pressure plus under scottish licensing laws we are not allowed to serve people who have obviously had too much to drink, we tell them nicely to come back another day, some people do not like to be refused.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
“Bad food, bad attitude”

The Isles Inn

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1 of 5 stars
Traveller1171
Delhi, India
Jun 25, 2007
2/4 found this review helpful

The place has a wonderful location. Wish they would do something about their staff - the people that we dealt with were untrained, inefficient and rude.

Definitely not worth a visit!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management Response
isleofskye, owner
(Management representative)
Jul 11, 2007
All I can say again is that this is not true, our staff are under a lot of pressure and always perform brilliantly. As for our food well we get a lot more compliments than anything else. The usual complaint is that we have given them too much! Plus why not say if they are unhappy with their food? On the rare occasion someone says they do not like the dish (usually haggis because they don't know what it is) we don't charge them. Again you cannot please everyone.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews of The Isles Inn

( 10-14 of 18 )
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The Isles Inn Address

Somerled Square, Portree IV51 9EH, Scotland