We stayed in this hotel at the end of a really enjoyable 5 days in the inner and outer Hebrides. We chose it for its proximity to the Skye bridge as we had a long drive to Glasgow airport the following morning. The location was unfortunately it's only virtue.
It has been a lovely country house hotel which is now in need of updating. We could have overlooked this had it not been for the attitude of the staff and more particularly the male chef who I think is one of the owners.
We booked to eat in the restaurant at 8 PM and arrived at the door of the restaurant at 7.55 to be told by the (half Dutch waiter -his words not mine) that we were too early and to go away. His attire and demeanour was more suitable for a burger van then a restaurant of a country house hotel.
We returned at 8.02 were admitted to the restaurant and given menus.. We ordered a bottle of wine which was brought to the table and dumped. No attempt to open it and serve it was made. This also happened to a French family no doubt confirming our reputation for bad food and service.
My husband complained about his main course (Thai seafood green curry) and was met with abuse from the aforementioned waiter swiftly followed up by apologies from a waitress and further followed up by the same waitress denying any problem with the food "according to the chef". A woman on the next table told us her food had been awful as well. A couple on the table next to us left after waiting half an hour for a dessert menu with no menu being offered.
However all this pales into insignificance next to what happened in the morning. We went to check out and pay for the dinner and wine and were told by the chef/owner to "get out I don't want your money".
I would not use this hotel again and would not recommend it to anyone.
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- Also Known As:
- MacKinnon Country House Hotel Kyleakin, Isle Of Skye, Scotland