We didn't stay here and therefore can't pass comment regarding the accommodation available.
We visited the hotel to have some lunch after a busy morning out and about.
On arrival the grounds are very impressive and the property is tidy in its appearance. We walked into the reception (foyer)area and no-one was around to help. The place seemed empty. We then walked through to the bar area which was tidy and clean, but no-one to serve us.
A guest sitting reading then advised us we need to ring the bell for attention and that we were in the right room to eat, there was no atmosphere.
The lady working that day arrived promptly, we asked her what was on the menu, and if they did children's meals. She informed us that the children meals are the smaller portions of the adult meals (which is not a good selection for a 3 year old palette), she was sharp and a little hostile towards us.
My 3 year old boy (who can't yet read) then proceeded to try and climb onto the bar stool whilst my husband and I were checking the menu. The lady serving then spoke to my 3 year old asking him to get down from the bar stool as you must be over 18 to sit at the bar, and proceeded to speak to him in a very hostile manner. Of course he didn't understand this and I lifted him away. I was insulted by this as she should have approached me about this situation, nevertheless in typical British style I din't complain but left the hotel as we didn't feel welcome.
We may have Geordie accents and not appear to 'belong' in this hotel, however they shouldn't judge a book by its cover, they need to be careful of this unwelcoming atmosphere as families spend money. If you're an elderly couple you may enjoy it here, otherwise forget it.
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- Also Known As:
- The Glenforsa Hotel Mull Salen, Isle Of Mull, Scotland