My husband and I stayed with the hotel for a few days in October as a well deserved rest during a busy year. We had booked it before reading any reviews as we managed to "find" a fantastic deal for 3 days - we paid £90 per person for 3 nights dbb. At this rate, we weren't expecting much with the food - which was good as the food on the first night was dreadful.
On the first evening we were able to select from the set menu which was inclusive in our deal. It was fairly standard fair, but the portions were very small and we were in and out for 3 courses within 40 minutes! Not quite a relaxing dining experience!! The sweets were appallig and inedible.
We complained to the manager the next morning and he very kindly upgraded us that evening to a la carte with a free bottle of wine thrown in. It was, after all, our wedding anniversary,and we didn't want another bad evening of food. We had already decided to eat out of the hotel (we didn't mind spending more money on food given the fantastic deal we had on the whole package - cheaper than BB for 3 nights anywhere on the island!), but we gave the hotel the benefit of the doubt. The food on this second evening was extremely good and the service much better - we had the manager as our waiter for most of the evening.
The third evening we ate out.
Breakfast on each morning was fantastic - buffet style with a large variety of choice. Nothing fancy - just good, honest breakfast food. There was the option of purchasing more "deluxe" breakfast food for a cost - but with porridge, toast, and a large variety of sausage, bacon and eggs on choice at the buffet, we never felt the need.
The building itself is reminiscent of a 1970s motel - a bit like Crossroads Motel on the 80s soap opera of that name! But the room was extremely clean and well presented. Complimentary local chocolates and 2 small bottles of local whisky were an added bonus. The room was decorated simply with modern tweeds and cosy throws for afternoon naps. The view from our first floor room was outstanding. Unfortunately, the walls are quite thin - but this is just the curse of it being a modern building. If you go expecting to hear snoring, then it isn't such a surprise! I was very aware of the man next door's breathing difficulties in the night, but my husband never heard it at all and slept through the noise! The bathroom was also clean and fairly standard. Water pressure isn't great - but it is an Island and we didn't expect it to be like our power-shower at home! The room was tidied each day by house keeping and we have no complaints on the standard of the room at all.
The Lounge area of the hotel was comfortable. Some lovely, squashy sofas to chill out in with a good book and a dram - or a cocktail! I managed to sample quite a few...
I wouldn't let other people's negativity about this hotel put you off booking. Yes, you can hear noise from next door - but other than some muffled snoring from next door/below we felt that it was just part and parcel of being in such a modern building. Yes, the food isn't all that great. The a la carte menu is well delivered, but the set menu food really isn't worth the money at all. However, if you're being offered a cheap package that includes the food - what have you to lose? You can always eat out - we still spent less than it would have cost just for bed and breakfast - any dinner was a bonus! The manager was very good at dealing with complaints (of which there were quite a few from people there - lack of staff on the first night was causing difficulty in the dining room!) and everyone was appeased and more staff were drafted in by the second day.
It was a central location on the island - half way between Tobermory and the ferry to Iona. We enjoyed relaxing days wandering through woods and up hills. Stunning views wherever you go on the island. We had a lovely time despite the snoring next door!







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