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“Not Good” 2 of 5 stars
Review of Port Askaig Hotel

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Port Askaig Hotel
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2.0 of 5 Hotel   |   Port Askaig Isle of Islay | Argyllshire, Port Askaig PA46 7RB, Scotland   |  
Hotel amenities
Ranked #1 of 1 Hotels in Port Askaig
Dumbarton
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Not Good”
2 of 5 stars Reviewed August 7, 2009

Arrived off the 3.20pm ferry and waited 20 mins to get room key - to be fair only 1 girl working and she was doing everything. Rooms were OK, clean but when footie was on BBC2 boys were disappointed that TV's did not work, no ariel!! Whats the point of advertising TV in room when they do not work. Again waited quite a time to order breakfast even though only another couple of tables were eating.

  • Stayed August 2009, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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137 reviews from our community

Traveler rating
    30
    39
    19
    18
    31
See reviews for
22
45
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Swedish first
  • Any
English first
Sofia, Bulgaria
Top Contributor
61 reviews 61 reviews
48 hotel reviews
Reviews in 37 cities Reviews in 37 cities
98 helpful votes 98 helpful votes
1 of 5 stars Reviewed August 5, 2009

We stayed 1 night at this dreadful hotel. On arrival, we waited 15 minutes to be served at the reception. The reception, is in a dark dingy room with old chairs stacked up, and old office furniture lying around. This hotel is a throw back to the 1970's and badly needs money spending on it. We were shown to our rooms, by a young man who could speak only partial English. All staff we encountered were from Eastern Europe with very limited English.

The review of the room may have been different if I had stayed in the main building, as these rooms looked as if they had been modernised with en suite bathrooms. I was given a room in the cottage opposite the hotel, above the village shop. The room dated from the 1970's. Part wooden walls, outdated wallpaper, no curtains, even though the room looked directly over the ferry terminal and was illuminated al night by an outside light. Dirty carpet, noisy floorboards, no glasses for water, no tea and coffee making facilities in the room sum up this abysmal room. The so called en suite bathroom was down a set of stairs, through the lounge, down another set of stairs to the entrance door, and the bathroom was next to the door. To make it worse I had to share the cottage with people I did not know, although we were told on booking and on arrival, that I had the cottage to myself. There is not one single feature about the room that had any merit.

The breakfast was OK to good. The quality was OK, cereals to choose from, plus porridge then a home cooked breakfast. We were asked if we required more food and more was brought. The service was cheerful, from the same person who showed us to the rooms the night before, but was not of good quality. He dropped the sauce on the table and splashed on my shirt. It was just left on the table, no cloth was brought. His method of cleaning breadcrumbs from the tables was to blow them off. I did not see him clean any table properly, before the next guest arrived.

Overall poor service, poor room, poor bathroom, breakfast OK. At £40 a night it was way over priced, and simply put I would never stay at this hotel again, POOR POOR POOR.

  • Stayed May 2009, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Canada
1 review
5 of 5 stars Reviewed June 20, 2009

Stayed in the annex. Decor is a little dated but it was clean and comfortable. Price was an issue for us and we feel we received excellent value. We spent our last evening in the "Snug Bar" with the hosts sharing tales of life on the island and other guests chiming in with more details as well as humming the tune of "Leaving Port Askaig" so I could recognise it. A magical visit - made moreso by the welcoming hosts and staff.

  • Stayed May 2009, traveled with friends
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lancashire
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 5, 2009

The self-catering apartment was well stocked and had everything we could need. The views were outstanding from each of the front windows and there was constant hot water. Marian ws a very freindly and helpful lady who did all she could to make our stay comfortable. It was agood base from which to explore Islay and Jura - both beautiful in their own ways - we had a lovely holiday and the weather was brialliant. Heather - Lancashire.

  • Stayed April 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stockholm
1 review
4 of 5 stars Reviewed May 5, 2009

Arriving after a long drive from Glasgow by afternoon boat and after taken a short distillery visit we landed on Port Askaig Hotel. After a very nice welcome and familiar practical things we got everything as agreed - good seafood, whiskytasting, several nice bar-evenings, local band (guitar-banjo-accordion-digitalbagpipe) on Friday and finally also some tunes of an real bagpipe - amazing. A bit dancing and drinking - everybody was happy. The laid-back feeling and positive thinking immediately overhelms you. Hotelrooms in coastal areas around our earth are always a bit humid, heating to be put on at arrival, showers had their tricks/buttons to find to get them warm - still everything worked well. Price and quality really met well and we were all pleased. Highly recommended, thank you again Marion - do state your needs in advance to Marion and she will fix it for you for sure. Jan-Erik, a Finn living in Sweden.

  • Stayed April 2009
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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UK Ex Pat
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 1, 2009

Right on the door step of the ferry, the hotel is not as clean and tidy as the adverts suggests on the ferry or web...the place seems tired and run down and in need of restoration to at least get rid of the damp in the rooms. The bar was functional but the complaints from locals re the draft beers was noticable.

  • Stayed April 2009, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Stockholm
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2009

We were a rather big group who last week visited the lovely island in purpose to take part of the good whiskey. The stay we hadn´t expected much of because we were there for "the water of life" but what a NICE BIG SURPRISE our stay at this cozy hotel became ! This many hundreds of years old hotel became our basecamp which we always returned to, we didn´t need the big citys like Bowmore or Port Ellen. Especially the two owners were magnificent, they fixed everything we needed even some nice fresh seafood. We got a good hint of the local traditions while the bar was the gatheringpoint in the evenings. Certainly coming back.

  • Stayed April 2009, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Port Askaig Hotel

Address: Port Askaig Isle of Islay | Argyllshire, Port Askaig PA46 7RB, Scotland
Location: United Kingdom > Scotland > The Hebrides > Islay > Port Askaig
Amenities:
Bar / Lounge Beach Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Port Askaig
Price Range (Based on Average Rates): $
Hotel Class:2 star — Port Askaig Hotel 2*
Number of rooms: 14
Official Description (provided by the hotel):
Port Askaig Hotel is a picturesque, family run Highland Inn on the shores of the Sound of Islay, overlooking the pier at which daily car ferries berth on arrival from the Scottish mainland. Due to its proximity to the ferry, it offers easy access to Jura, Colonsay and the mainland. Our Starboard Restaurant offers Bistro style dining, with a full meal service in both bars and hot snacks available out with main meal times.Menus feature the best of Islay's Larder from both land and sea with 'catch of the day' fresh from the harbour here a speciality.Our hotel garden provides organic vegetable and salads to compliment your choices. Our Port Bar is the oldest licensed premises on Islay and features an excellent selection of Islay Malts and a display of old and rare bottles. In season live traditional music is oftenplayed in the Old Port Bar. Enjoy a beer or a malt whisky in the garden- relax and watch the boats sail by. Islay and it's goodbye to care ...... ... more   less 
Also Known As:
Port Askaig Hotel Islay

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