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“Happy Customer with a Critical Eye!” 3 of 5 stars
Review of Gracie's Restaurant

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Gracie's Restaurant
766 E Lincoln Rd, Maryville, TN 37804
(865) 984-7117
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Ranked #27 of 126 Restaurants in Maryville
Restaurant details
Knoxville, Tennessee
2 reviews
“Happy Customer with a Critical Eye!”
3 of 5 stars Reviewed March 5, 2014

I have been to Gracie's numerous times recently which have all been pleasant experiences for me and my companion. The food is good although we have discovered some which should be left to the fast food industry. Understandably, labor cost are so high that using prepared products may seem like a viable alternative. However, at what cost to ones customer base. I feel there is a great opportunity for any restaurant to succeed by returning to the grass roots of serving 100% good, wholesome, prepared on site foods. Do this every day without exception and a path will be beaten to your door. Labor cost will not be so much an issue. Your customers will never write a scathing comment. And, you will be providing jobs to those in the community in need of honest work, rather than giving more work to the institutional foods providers. They probably have their hands full providing products to the institutions who are already serving the quick serve convenience foods, intended for feeding the masses. The service at Gracie's is adequate, albeit a bit unprofessional but that can add to the homespun atmosphere as long as it is presented in a sanitary and inviting manner. The employees there may need some guidance with encouraging customers to return, by making the customer feel appreciated. I don''t always get the sense that they all know which side their bread is buttered on. That is not such a big deal though, as if the food is good, abundant, burn your mouth hot or out of the refrigerator cold as intended. We can accept shortcomings of and inattentive employee. The atmosphere is warm, inviting and comfortable. That said, some of the springs in the booth seat are worn out allowing for sitting much too low for some of us old folks to be able to lift ourselves back to a prone position. The artwork is fabulous but somewhat obscured on the drab, dark blue walls, producing a dismal feeling. I feel the dining room could benefit by being brightened significantly and positively with a coat of light colored paint, perhaps the shade of those bricks at each window sill. In short, this establishment is deserving of anyone's good recommendation. Despite not living up to its full potential, it is a well managed, convenient and reasonably priced choice for your next meal out. I hope my positive comments will be helpful to those making a dining out decision. And, that they are viewed as constructive criticism for those most concerned and aware that change often keeps everything fresh and interesting.

  • Visited February 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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38 reviews from our community

Visitor rating
    21
    7
    5
    2
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Loudon, Tennessee
Senior Contributor
34 reviews 34 reviews
24 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
“You can always count on Gracie's”
5 of 5 stars Reviewed March 4, 2014

This is like eating at Grandmaw's house....when Grandmaw is a great cook. I love the chicken and dressing with extra gravy. My wife and I both love the liver and onions: yes, he liver and onions...really. The meatloaf, the steak and gravy, the chopped steak, and other main dishes, and the long, long list of veggies and other side dishes is great. If you have room later the desserts are fine as well. And the service is just like the food.
Go to Gracie's. Like Grandmaw's without the hugs and kisses....maybe...I've never asked!

  • Visited March 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryville, Tennessee, United States
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“The worst food ever”
1 of 5 stars Reviewed March 4, 2014

Nice people but the food is horrible. Potatoes taste like cardboard. Meatloaf is bone dry and everything else I tried in my 2 visits was really bad. I would not have returned for a second visit but our boss wanted to take the office there. There won't be another visit by the office either.

  • Visited May 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenback, Tennessee
Senior Contributor
34 reviews 34 reviews
27 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
“Great people, very good food”
4 of 5 stars Reviewed January 24, 2014

Been here several times, this is a great family owned business- great people, food is very good home cooked- occasionally a little too much salt but I am not a big salt eater. Love the white beans and cornbread. Great pricesm

  • Visited October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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Maryville, Tennessee
Contributor
12 reviews 12 reviews
7 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Excellent!”
5 of 5 stars Reviewed January 2, 2014

Nice home cooking. Had breakfast here for the first time and it was excellent!

The also offer what they call a Give Back meal. This is for folks that can't pay. It is $5 including tax. You can eat the meal or give a donation for someone else to eat the meal. I thought that was really and awesome thing.

Visited December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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