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“Unique - but check your room first” 4 of 5 stars
Review of Culzean Castle

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Culzean Castle
Maybole KA19 8LE, Scotland   |  
Hotel amenities
Edinburgh, United Kingdom
Senior Contributor
48 reviews 48 reviews
44 hotel reviews
Reviews in 43 cities Reviews in 43 cities
79 helpful votes 79 helpful votes
“Unique - but check your room first”
4 of 5 stars Reviewed September 28, 2012

Definitely a unique experience but boy, it does come at a price.

First class attention from the excellent staff although I did find their tendency to pop in your room while you were out rather disconcerting. The rooms are well presented, clean and comfy with interesting antique fittings but some do not come with quite the view you may imagine, worth checking first if this is important. We were in a smaller room with a single tiny window which made the room very dark, and some are not en-suite.

We had afternoon tea, dinner and breakfast. All were excellent, the afternoon tea was a particularly quaint experience with dainty sandwiches (including smoked salmon), cakes and scones.

Worth making sure you have enough time to both walk the grounds and tour the castle itself – both activities are well worth it.

An extravagant stay in very convivial surrounding – but is it worth it? Unless you are a regular traveller to castles/stately homes very difficult to answer, personally I think it was on the limit.

Room Tip: Look at the room first, huge differences.
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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72 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Perth Western ustralia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 1, 2012

We were recommended to stay at the Castle by friends who had previously been there. What a wonderful experience! From the high tea presented on arrival, pre dinner drinks, dinner, post dinner drinks and breakfast, wonderful service and a comfortable room. We were fortunate also to have some terrific company of other travellers on our visit and we had a great time together. I did think that the lounges in the Drawing room needed some attention as the lounges had no support in the seat (think they are in "original" condition!) . Also the meal was by no means gormet restaurant quality (especially the rather chunky cheeseboard) but was quite edible. The wine list available was fine (although a wedding on the previous night had cleared the stocks of our first choice) and the bar in the drawing room worked on an honesty system with one complimentry drink pre dinner. The staff were always very professional and nothing but helpful. We stayed in the Kennedy Suite and were totally enchanted by the entire experience. It would have been a little better to have the bathroom as an en-suite as ours was located in the next room to the bedroom although the views were spectacular - both from the bedroom and the bathroom.
Comming from Australia where we do not even own a castle - to be able to stay in one was an amazing experience.
It was a rainy day/night that we stayed so we could only have a very short walk around the beautiful gardens but did enyoy the complimentry castle tour included in the tarrif (public have to pay). We only stayed one night but it was defininely the highlight for me of our trip to Scotland. We were presented with a wonderful copy of the Culzean Castle picture book as a memory of our stay. It was money well spent and I have no hesitation to recommend this different experience to anyone.

Room Tip: If possible an en-suite would be an advantage.
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troon
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 24, 2012

Our daughter and her fiance came from France to be married at Culzean Castle in September. We cannot begin to tell you just how delighted we were with the sheer professionalism shown by all the staff right from first contacting the castle until the final review of the wedding. The Round room made a very romantic setting for the ceremony, the dining room was perfect for the dinner, and the Georgian kitchen was idea for a ceilidh. The menus are extensive with something for all tastes and what a good idea to have a tasting session in advance of the big day. Everything was attended to with military precision with the addition of smiling faces from all the staff. We would thoroughly recommend Culzean Castle. If we had another daughter there would be nowhere else she would want to go to be married!

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2012

Unbelievable accomodation in the Eisenhower suite. We went late September and literally had the place to ourselves. Despite the lack of other travelers, the service was superb...we had full kitchen and wait staff for breakfast and a dinner we had arranged for beforehand...dinner for two with our own staff, appetizers in the drawing room and fine dining in the dining room, all overlooking the North Atlantic, are you kidding me? The castle is a destination for sightseers, and when all the day traffic was gone, we had this massive and historic Castle and grounds to ourselves. The manager was more than accomodating and the accomodations were over the top wonderful. Location is great, on a cliff overlookiing the Atlantic and a short ride to Turnberry and all of Ayrshire. You won't be dissappointed.

Room Tip: The Ailsa Room was wonderful
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  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chislehurst, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 25, 2011

My husband, my dear friend and I were at Culzean in December for the wedding of friends and what a magical place. Everything was amazing; the decor, the staff, the food, the arrangements...all perfect. We had the most wonderful afternoon an evening. I cant wait to come back! I'm trying to talk my husband into booking the Eisenhwer suite for our anniversary.
Thank you for a wonderful time!!!

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 23, 2011

We got married at Culzean on 16th December. It was a truly magical day in what can only be described as a fairy tale setting. Firstly we'd like to say how wonderful the staff were. Billy and Eileen couldn't do enough for us. Coffee and tea was supplied as and when we wanted it and nothing was ever too much trouble. All done with a sincere smile and a genuine desire to keep us happy.
We stayed in the Eisenhower Suite which is absolutely stunning. The rooms are spacious and all retain the easy vintage style and charm of a working castle.
I had a private dinner the night before the wedding and the food was fabulous. The service was just right allowing time for relaxed conversation.
The breakfast was also excellent with food cooked to order.
We would recommend Culzean to anyone looking for a wedding venue. She is set in amazing grounds and regardless of the weather retains a unique beauty that is timeless.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Croydon, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2011 via mobile

We were guests at the previously mentioned wedding and I do not recognise the description of this beautiful castle. It was an honour to stay in the Eisenhower apartments and to be part of it's history. The guest rooms are classical and comfortable - the only suite - which our bride and groom had - was stunning with a very quirky loo in the turret! We had free run of the whole top floor of the working castle - a lounge with so much history it was unbelievable and a comfortable tv room. An honesty bar made the whole place feel like home from home. The food was delicious and you could have exactly what you wanted - varying anything that was on the menu - and seconds on request. Everything was freshly cooked so you did have to wait - but with good company we didn't notice it. The bride and I had a private dinner the night before the wedding and it was worthy of any top class London restaurant, possibly better. But by far and away the thing which made the whole weekend a home away from home was Billy and Eileen. I will not insult them by calling them staff, they were friends. Nothing was too much bother and they managed to make us feel very special and important. I would highly recommend anyone to stay here if you want a magical experience and excellent service as it should be. Thank you, my friends.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Culzean Castle

Address: Maybole KA19 8LE, Scotland
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Maybole
Amenities:
Free Parking
Hotel Style:
Ranked #1 of 2 Specialty lodging in Maybole
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The Eisenhower Apartment is a small, country house-style hotel, located on the second floor of Culzean Castle, enjoying superb panoramic marine views across the sea to the mountains of Arran. Guests access the accommodation using an original 1920s elevator. Comprising 6 bedrooms, a circular Drawing Room and elegant Dining Room, the Apartment is perhaps one of the most exclusive places to stay anywhere in Scotland. ... more   less 
Also Known As:
Culzean Castle Hotel Maybole
Culzean Castle Maybole, Scotland

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