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“Not 4 star quality” 3 of 5 stars
Review of The Marine Hotel

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The Marine Hotel
4.0 of 5 Hotel   |   8 Crosbie Road, Troon KA10 6HE, Scotland   |  
Hotel amenities
Ranked #4 of 5 Hotels in Troon
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Not 4 star quality”
3 of 5 stars Reviewed September 11, 2013

My daughter treated me to a spa overnight break at beginning of this month. Staff at reception were first class, Lovely girl on desk informed us we had a really nice room with view over the golf course (we had to look over the top of the car park first). Room was very small, and I was shocked by the state of the drapes on the window. The outer curtain seemed to be an old, plastic shower curtain which was torn and very shabby!. Dinner was very good and dining staff were really nice and helpful. Breakfast was on of the nicest hotel breakfasts I have had in years, as it was brought hot to the table, instead of the new-fangled, cold buffet efforts that are the norm nowadays. Spa treatments were first-class, the leisure staff are so friendly. Maybe they could consider curtain renewal and room updates to make this a perfect place for a relaxing break.

Room Tip: Ask for a larger, sea-view room
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  • Stayed September 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,313 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (344)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Saltcoats, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 10, 2013

We had our wedding here in August and the staff were brilliant and we got a great package deal. Would recommend for a wedding or any other event. Rooms are gorgeous with great views and the food was brilliant.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troon
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 9, 2013

Room was adequate , problems with loo were eventually resolved. Food was excellent, staff wonderful, smiling, friendly and very genuine in their approach. Marine is a short distance from the Town, but easily walked- very flat. Leisure Club was excellent, again helpful and cheery staff.
Can't wait to return!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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Troon
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2013

We stayed in a suite with separate lounge and bedroom. Great views of the golf course and over the sea. The food is superb and the menu has something that everyone will like - fish, pork, chicken,steak, lamb and vegetarian options. Great leisure and spa facilities and a lounge bar overlooking the 18th hole of Royal Troon Golf Club. Great hotel for a relaxing break.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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JulietP806, General Manager at The Marine Hotel, responded to this review, September 22, 2013
Dear Gerald W

Thank you for taking the time to comment on your recent stay with us. I am over the moon to hear that you sampled superb food and enjoyed all the facilities we have to offer, and most of all had a relaxing break.

We all look forward to welcoming you back soon for another relaxing break.

Kind regards
M.Lawrence
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed September 9, 2013

The hotel is in a fantastic location and the staff were very attentive. Couch in our suite was slightly damaged, however it didn't affect the comfort. As usual for hotels, bar prices are somewhat exuberant, approx £5 per drink.

Stayed September 2013, traveled as a couple

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perthshire,Scotland
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed September 8, 2013

Check in was quick and efficient, as I had stayed a few times before there was no need for reception to give the over view of accommodation, dinning and leisure faculties. Room 201 was allocated, a corner room facing Crosbie Rd and golf course. Small and compact, immaculately clean. Bathroom a good size and again spotless. Only snag was lightning in both rooms - difficult to put on make up and also if you were a bit on the large size you would find it difficult moving around the bedroom, but this was not a problem for us and mattress could be replace, not the most comfortable.
Bar, Bistro, lovely relaxing area with views over the golf course and beach. Wine reasonably priced £21 approx. for bottle of pinot, bar girl missed glass and half the glass went over the table, no offering of new bottle.
Evening meal experience - Food excellent! £30 for 2 courses, £35 for 3. Only moan was that waiter said that they would have to go to cellar for our wine - still waiting on it. Their loss on business there. On my stays over the last 4 years the standard of the meals have been exceptional, will have to try their sister hotel in Stirling to compare!
Breakfast - Food again delicious. Hopefully chef will be able to source the vegetarian sausages again, as these were absent on this visit and were sadly missed.
Over all, a great stay... staff are generally lovely and helpful. Found a camera in room safe and this was handed into reception. Hopefully previous occupants of 201 have had this returned to them.
Would I stay here again - most certainly! The Marine Hotel and Troon is a great get away for a few days.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2013

We booked two nights but unfortunately they were double booked for the first night. Initially we were thinking "Oh great!" but the way it was handled should be used as an example of perfect customer care...we were provided with a nearby and very nice alternative hotel for the night with taxi's to and from, a fantastic complementary 3 course dinner and drinks!! As if this was not enough when we came back the next day, an upgrade to a suite and wine with dinner. Well done The Girls at The Marine, sorry I didn't get your names but you are all an asset to the place.
By the way the hotel is fantastic, real feeling of granduer with wonderfull food and service second to none. Thank you for a lovely stay and we will be back (any chance of being double booked again please!!)

Room Tip: Go the extra and get a suite, sooo nice!!
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Marine Hotel

Address: 8 Crosbie Road, Troon KA10 6HE, Scotland
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Troon
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Troon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Marine Hotel 4*
Number of rooms: 89
Official Description (provided by the hotel):
The Marine Hotel Troon is a four-star luxury hotel overlooking the 18th hole of the Royal Troon golf course on the stunning Ayrshire coast, just 30 miles from Glasgow. With 89 bedrooms, including four suites and 12 deluxe rooms, it has magnificent views over the Firth of Clyde to the Isle of Arran and is the ideal location to explore Dundonald Castle, Dean Castle Country Park and Burns Cottage.With the new Two Fat Ladies restaurant, beautiful seaside location, and a swimming pool, jacuzzi, sauna and steam room, it’s the perfect place to unwind and get away from it all. ... more   less 
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Also Known As:
Barcelo Troon
Marine Hotel Troon
Hotel Marine Troon
Marine Troon
The Marine Hotel Troon, Scotland

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